Advantages Rooms were of a better than normal standard for Germany
Disadvantages Confusion over the meeting room booking
|Value for Money|
|Quality of Rooms|
|Standard of Service|
|Quality of Food & Drink|
|Quality of Facilities|
In March 2010 I was asked to attend a trade show in Hamburg and the hotel which our company had block-booked was the NH Hamburg Altona. I'm not sure why they chose this one as it was nowhere near the Conference Centre (messe) and the price wasn't particularly low but any German city during a big trade show is always expensive and pretty much full so perhaps it was the best they could do.I'm a big fan of the Spanish hotel chains (of which NH is a good example) and the level of hospitality they give in Spain, so I was interested to see if they do as well in Germany - a place I think of as the land of 'hospitality-light' (which is my polite term for minimalist service). It was also a nice bonus that I'd been enrolled in the NH loyalty scheme by the hotel I use in Barcelona, so my stay would earn me some 'points' and points, of course, mean prizes.
Location wise, you would probably not choose this hotel if you wanted to visit Hamburg as a tourist since it's a bit out of the way but most likely it's cheaper than the NH Hamburg Central so if you're confident on the S-Bahn and the buses then it's worth considering.
There was a very funky leather laid-back chair and matching footstool which looked very stylish but was totally impractical. It was the kind of chair you want to fall asleep in and despite having a spot light shining over your shoulder, the position was totally wrong for reading a book or magazine and I twice banged my head on the light. I suppose I could have sat back and watched the world through the window but suburban streets in the rain don't really inspire. There was a small corner desk unit which was well equipped with lots of plugs and a TV stand/mini-bar that held a rather old fashioned fat TV.The bathroom had a bath with a shower over it which was nice as I often long for a proper bath after a journey and seldom get one in Germany. I was also pleased to see there were plenty of towels. So all my usual German gripes were addressed - the bed was good, they didn't expect me to dry myself and my hair on one small hand-towel and there were lots of sockets. What more could a girl ask for?
Once we worked out what was going on, we were pleased to find a large room, well equipped with a lot of things that hotels normally charge extra for including plenty of stationery supplies, flip pads, metaplan boards and coffee, tea and soft drinks. There was a good sized coat cupboard and the room temperature was comfortable and they didn't seem to be in a hurry to get us out when we ran over the booked time.
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This modern 4-star hotel enjoys a quiet location in Hamburgs Altona district. The NH Hamburg Altona offers free Wi-Fi, a Spanish-style restaurant...
Shipping: refer to website
Availability: Price is per double room per night and may vary depending on date booked