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National Car Rental

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... As this was for a personal trip rather than business, I asked my girlfriend to sort me out a car, she ended up booking with National due to the special Bank Holiday rate of £53 from Friday 12noon until Monday 9am. Not bad eh? = VEHICLE COLLECTION = On arrival at the branch I was greeted ... Read review

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Community Level 5phil2001

phil2001

I DON'T LIKE IT WHEN IT GOES ALL GREEN

AdvantagesCould Choose Car

DisadvantagesNo Club Membership

"...she ended up booking with National due to the special Bank Holiday rate of £53 from Friday 12noon until Monday 9am. Not bad eh? ======= VEHICLE COLLECTION ======= On arrival at the branch I was greeted by friendly staff, one of the first things you will notice is the colour scheme for National....green,very green. The office, uniforms and logos all green. Mmm nice I don't think! As I was the only person collecting a vehicle at the time the ..." Read review
12.05.2002

Ciao members have rated this review on average: very helpful

Community Level 2Eldred

Eldred

A Grand 'National' experience

AdvantagesStaff are Courteous, Conscientious and Not Pushy, Good Value Rental

DisadvantagesQueue at arrival and return desk

"...period. I then tried the National Car Rental website, the site was easy to use, prices clear to see, cars well described and very reasonably priced in comparison to competitors. The initial price quoted was £192 which I tried to book on-line. Unfortunately, for people carrier class and above, I had to phone a special number to check availability. The price was confirmed, the availability was confirmed and I asked for the booking to be made ..." Read review
03.08.2005

Ciao members have rated this review on average: very helpful

Community Level 3Nicole78

Nicole78

Renting a car without hassle

Advantagesquick and easy booking

Disadvantagesno information about when the car is being picked up

"...renting all their cars through National Car Rental. And recently I made use of them quite frequently, so I thought, I tell you about them. They offer a very good booking service. We for example have an online booking system integrated in our Intranet - you simply fill in the data, get approval by your manager and usually 1 hour later, get the booking details emailed to you by National Car Rental. One option they offer is very useful for me. ..." Read review
04.06.2005

Ciao members have rated this review on average: very helpful

Community Level 1UKBloke

UKBloke

Service with a smile & a car for the extra mile

AdvantagesCompetitive, Friendly, Helpful and Low Restrictions on Driver Age

DisadvantagesAirport Surcharges & International Rates

"...mainstream car rental provider) to National and Alamo Car Rental. The staff at this company are exceptional and have done everything from paying for my taxi fare to the rental location, to providing me with a lift home when I forgot my drivers licence and even providing me with a special account that suits usage of the cars. Renting is always a pleasure, at regional locations they take the time to go through the rental procedure, answering any ..." Read review
20.07.2003

Ciao members have rated this review on average: helpful

Community Level 1left_foot

left_foot

Cheap sales tactics

AdvantagesNone

DisadvantagesMisleading online prices, poor customer service, the double glazing salesmen of car rentals

"Don't use National! I booked a car online for the weekend using the internet pre pay facility, the rate was £45. When I came to collect the car I was told that there was a rental extension charge, even though the pickup and drop off times were exactly the same as I requested online. The rental extension charge pushed the price to nearly £70, so an increase of more than 50%. When I asked about this I was told that customer services were closed and ..." Read review
10.06.2008

Ciao members have rated this review on average: helpful

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