26th July 2008, I'm still around....just back from Vancouver
26th July 2008, I'm still around....just back from Vancouver
Member since:12.12.2001
Reviews:47
Members who trust:21
I normally rent my cars through Hertz due to my membership with them and various other things. (See my 'op' on Hertz)
On this occasion I needed to rent a car during the last bank holiday weekend. As this was for a personal trip rather than business, I asked my girlfriend to sort me out a car, she ended up booking with National due to the special Bank Holiday rate of £53 from Friday 12noon until Monday 9am. Not bad eh?
= VEHICLE COLLECTION =======
On arrival at the branch I was greeted by friendly staff, one of the first things you will notice is the colour scheme for National....green,very green. The office, uniforms and logos all green. Mmm nice I don't think! As I was the only person collecting a vehicle at the time the service was quite swift except when it came to insurance then it slowed down. The price I was given included fully comp insurance but had an excess of £500. I was offered the option to waive this down to £75 by purchasing an extra insurance called Mastercover, this basically covered personal goods, personal accident insurance and waived £425 of the excess. A small tip when hiring a car always ask about insurance coverage which for car hire is as follows:
3rd Party Insurance - Covers damage to other road users, pedestrians,passengers and property.(except your own property)
Damige Waiver - Covers damage costs to hire car but normally have to pay first £100-£500 worth of damage Can be called CDW;Collision Damage Waiver
I declined the extra cover and so proceeded to carry on listening to the sales 'drool' = THE VEHICLE =======
After completing all formalities then it was on to inspect the vehicle. As it was quiet I was offered a choice of make and model frm my chosen category of car I had booked. On this occasion I had booked a Group C (Vauxhall Astra 1.4 or similar). Car hire firms normally group the same engine size cars together so for National it goes something like this:
I decided to choose a Peugeot 307 1.4 as I had not driven one of these yet, I was asked to check all over the car for damage, it had two scuff marks on the drivers side door,so the agent marked this down on the paperwork so I wuld not get charged for it on my return. The car itself was clean inside and out, with Radio 1 etc all tuned into the respective buttons on the radio.(Don't you just hate getting in a strange car and having to tune the radio in) The front seats were pushed right back so I could adjust the drivers side quite easily. The car was quite new as it had an 02 plate and had only just 1200 miles on the clock. They also give it to you with a full tank and I had to return it full. RAC breakdown cover is provided with the car and if they can't fix it they will relay you to the nearest National location for a new car regardless of time of day.
= RETURNING THE VEHICLE =======
I thought returning the car would take ages but all the agent did was check the fuel and looked for new damage to which there was'nt anyway. This all took about 10 minutes which was pretty good.
= OVERALL VIEW =======Considering the cheap cost I was very impressed with the service and vehicle I recieved. I would certainley recommend others to use them. As for prices they are fairly competitive but extras such as ins. or young driver fees may push up rental costs.
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NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times
Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers,
unlimited mileage... subscribe to our Club Record and take advantage of special offers.
Advantages: good prices, pick up service, take debit cards, don't require a licence for 12mths Disadvantages: Perth branch closed at weekends, sometimes no vehicles available
magdadh 29.05.2009 (29.05.2009)
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Ciao members have rated this review on average: very helpful
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