I used to use these review sites a lot before I bought anything so decided to write on them as well...
I used to use these review sites a lot before I bought anything so decided to write on them as well. My reviews also appear on dooyoo under the same name.
Member since:02.01.2008
Reviews:55
I used to book a lot of tickets with GNER who owned this east coast line before National Express took it over.
The National Express East Coast journey is one from Huddersfield/Wakefield/Leeds to Stevenage. I take this route several times a month so know what's a good price etc.
The trains are reliable and in the 3 and a half years that I've taken this journey I've only ever had 3 problems (1 major, the other 2 were minor) and so I can compliment this company and GNER highly.
The trains are all very comfy and all that I've been on have a refreshment carriage and often a refreshement trolley going down the train as well. The only negative I can say about the trains is that there is a lack of luggage storage, particularly on the busy trains when nearly everyone has a bag!
I cannot comment on what the service is like if you book in a train station as I've never done this, I always book online. The online service on first usage I really didn't like and prefered the 'old' way of GNER. I think this was just as I was used to it. However now I really like it particularly having discovered the grid like feature that allows you to instantly see which combination of tickets gives you the cheapest return fare - genuis, saves time of you having to work it all out and add up the different single fares.
All in all I can say that I've never experienced any problems with National Express East Coast and so cannot complain. A positive thing considering so many people complain about the train service in this country.
How helpful would this review be to a person making a buying decision? Rating guidelines
Aug 31st, 2008
very helpful by (17%):
helpful by (67%):
somewhat helpful by (17%):
