National express

People who drive automatically assume that travelling by public transport is HORRID. It takes longer, it's probably more expensive, you have to sit with (get spoken at by) people you don't know and, very quickly, don't like, it's inconvenient…it has, in short, nothing to recommend it. Those of us who don't drive are intrinsically more tolerant of all of the above. We have to be. That doesn’t mean that we aren't fair-minded and capable of writing a critical review when we get rubbish service. In this instance it is fair-mindedness that inspires me to write a review about un-rubbish service ... more

As a national representative of a charity I knew I would have to travel a lot so needed to find the most cost efficient way of doing so. I had received an NZ2 card when I opened my student account with Barclays but never thought of using it. I popped into my local office and decided to find out more about the benefits of this small card. At that particular time National Express had an offer on their journeys and suggested that I take them up on the offer. I knew that a party was approaching near Heathrow so went ahead and booked. Unfortunately they failed to explain that the ‘ANY DESTINATION ... more

The website says they are: "Britain's only scheduled coach network which reaches around 1000 destinations in England, Scotland and Wales, carries more than 16 million passengers each year and provides express 'Shuttle' services between major centres of population in Britain. " To book online you can use their planner to look for the best journey and prices for your needs. There are four main option tabs : Uk, Airports, Europe and Ireland. Then you put in your 'from', 'to', 'departure date' and 'return date' options. You wil then generate at least one option (hopefully), which you can accept or ... more

I swore I wouldn't do this but I find I have to..... Browsing everyone's opinions of National Express I get the impression you either love 'em or hate 'em. Fair enough but I also notice some of the questions you put are things I can explain... so, as an ex employee who therefore knows how desparately anxious they are to please, I hope this will shed a bit of light on some of the odd decisions they make and why. They're not always sensible but there are a lot of instances where their decision making reflects the constraints within which they have to work. QUALITY Potentially there could be ... more

When you need to get home from university for a weekend and can't get a lift from your parents, or if you're visiting someone on the other side of the country in the holidays, you need a method of transport that's cheap and reliable. After hours of looking through train times and realising that even the shortest journey would cut quite heavily into my student loan, I decided to give National Express a go, hearing that their fares were relatively cheap, and that they travelled to a wide range of destinations. BOOKING: Booking your coach tickets is easy. If you have Internet access, and are ... more