Howdy! For those who don't know/remember me,I'm a pretty average 17year old(how I do sell myself)fro...
Howdy! For those who don't know/remember me,I'm a pretty average 17year old(how I do sell myself)from Newcastle with an uncharacteristic passion for writing and reviewing...that kind of malarkey.I'm on here on/off throughout the ages.
Member since:12.09.2002
Reviews:37
Members who trust:30
It is a fact of life that every single individual aircraft makes a slightly diffrent noise. No two, say, Boeing 747s make the same noise when you're onboard. Yet every NWA plane makes a tremendous din - like there's something wrong with the engine. Which sounds likely, once you've read this.
UPDATE 12/8/03: Since I first wrote this op, I've had the misfortune to travel on another 2 NWA aircraft. Yes. And I've decided to write about them. And correct some of the teething spelling errors, to boot. Aren't I kind? Oh yes. And because both the flights were really a little worse - I've decided to drop the rating from 3 stars (average) to 2 stars (poor).
WARNING: The following section may be very boring indeed. Feel free to skip it out. It’s not entirely relevant, just explaining what the hell I was doing on Northwest Airlines, the first time.
It now seems to be an annual thing that my dad goes to a Progress Conference. Every year they’re in a different city in the US. In 2001, it was Washington DC, in 2002, Chicago, and this year, Boston, Massachusetts. Whilst he had most of the expenses paid for him, we had to pay for tickets for myself and my mother (note: I don’t normally call her that. Ever.) I personally assisted my dad in booking the flights – having read a fair few opinions on most transatlantic carriers on this site, I knew which ones to go for. I was all set for bending my dad into booking a flight on Virgin Atlantic, if not that, either British Airways, Air France or American Airlines; all of which seem to be good, apparently. Having already travelled across the Atlantic on KLM I knew not to choose this airline. Indeed I specifically remember my dad saying ‘Never again’ to KLM. When someone says something like this you expect they will keep their word. Not my dad, however. We spent a while on the Internet looking at fares, and Virgin, BA etc. all came out pretty expensive, so my dad went to Trailfinders, a rather good travel agent both online or off. At this stage I still trusted my dad into choosing a good airline. Oh, how wrong I was. He came back the next day and announced we were flying with Northwest Airlines. From Newcastle to Amsterdam with KLM, then from Amsterdam to Boston on Northwest, then vice-versa for the return journey. Of course, He tried to convince me that this WAS’NT anything to do with the fact they were the cheapest option… but he left me seriously doubting this. That was the background information – now for the stuff you actually came here for.
Northwest Airlines ------------------------ Northwest have been around since 1926, and I believe the flight attendants they employed then are still in service today (more on that later). The partnership with KLM Royal Dutch Airlines started in the late 1980s. It is really a useful partnership as together the two airlines other connections to pretty much anywhere that has an airport (or not, in some cases). Generally speaking KLM operate from Amsterdam airport where they have the monopoly on flights (over half the planes there are operated by KLM or their partners). Then KLM routes connect with Northwest routes in the USA, which connect to smaller US destinations and even Asia. But Northwest do operate some Amsterdam and Atlantic routes, one of which is Amsterdam-Boston. I actually believe KLM and Northwest are partners only really because they both offer the poorest facilities, cheapest prices and the worst liveries ever to grace an aircraft. Yep, the Northwest Airlines liver is basically grey until the very top the
plane, where a red stripe runs down the fuselage to the tail, which is red with the Northwest logo at the top. But, like KLM, Northwest have unveiled a new, more ‘contemporary’ livery, which is more attractive and modern. And now I have seen it. The aircraft are now painted all white, with a red tail with a big, sort of half-logo on it. And also where it said 'Northwest Airlines' before it now says, it stupidly large lettering NWA (if you didn't know what this stood for it would look pretty weird, yes? Yes) and underneath, in small capitals 'Northwest Airlines'. Thankfully there is no NWA.com lettering. Anywhere. In the ‘NWA’ onboard magazine, where I read about it, it stated the new livery ‘lasted longer and was cheaper to apply’. Wonder why they went for that option then….
The Journey(s) AMSTERDAM-BOSTON BOSTON-AMSTERDAM -------------------- As this op focuses on Northwest Airlines, not KLM, and I’ve already done one on KLM (*plug* Feel free to read it *unplug *) I shall skip out the Newcastle – Amsterdam and Amsterdam – Newcastle journeys. These were very uneventful anyway.
We arrived at Amsterdam, and were told our seats had been changed to the central aisle seats, despite us having booked the flight over 4 months earlier. Northwest mainly (though apparently not always) use DC-10 aircraft on routes such as these. DC-10 aircraft have two engines on the wings and one on the tail. They are somewhat infamous for their reputation as having one of the worst safety records of any commercial airliner – I found this out after travelling on them, but, obviously you wanted to know that. Ahem. Fellow anti-DC-10 people may find it interesting to know that starting from September 2003, and for the next 5 years thereafter, NWA are introducing some 20+ Airbus A330 aircraft - presumably, most of the 20+ DC-10s will get replaced by these babies. About time to - did you know they stopped producing DC-10s in 1989? And I was born in 1988 - blimey. Shows how old they are, eh? And trust me, if you go on one of them, you would believe it. The layout of DC-10s is basically 2-5-2, unlike the average 3-4-3 of the 747s also used by Northwest on some transatlantic flights. Obviously as there were 3 of us travelling, we would have to have the central aisle. As my parents insisted on sitting next to each other, I was left with one of them on one side and a stranger on the other (both flights were almost full). So on the way there I had some strange guy who kept disappearing routinely for the long amounts of time – much to my bewilderment – there aren’t too many places you can go on an airborne aircraft. On the return journey I had a couple of German lesbians next to me, which certainly was a… thoroughly interesting experience… The leg room was not the best I've had but certainly not the worst and was comfortable enough. Flight time was roughly 7 hours on the outbound journey and about 6 hours on the return.
At Amsterdam, we had a decent connection time – you know what I mean – not too short so we were running through the airport screaming – but not too slow so we were stuck for things to do – not that we would have though, because Amsterdam Airport has a Casino! When we reached the gate we were stopped by some Dutch security bloke, Edwin Van Der Sandwich or something… but anyway he asked the most interesting questions – ‘Do you have any electrical items? Have they been lent out to anyone recently? Have they been used?’ etc. And it went on. When he finally let us through, I went through the metal detector gate thing – and set it off – all due to my belt, folks – I ain’t no terrorist. But still another fat Dutch security bloke ran over saying ‘Yah – I knew you were going to set it off because you have one of those niiice belts!’. What a nice chap he was.
We were actually let onto the plane on time, which made a refreshing change. But as take of time approached, the captain – perhaps the most unprofessional sounding captains/pilots I’ve ever heard (in that he seemingly couldn’t think of much to say – even when he needed to – plus he said ‘thank you for flying Northwest – we are aware there is a wide choice of airlines on this route who offer better facilities’.) announced that during the pre-flight safety inspection a problem had been found in the ‘reverser’ that would take 45 minutes to replace. After wondering when and how a plane ever reverses, I sat and fell to sleep. 40 Minutes later I woke up abruptly because it sounded as though someone was going at the plane with a chainsaw beneath us. We were still on the tarmac. I presumed this was just the end of the work – but then the plane started moving away from the gate, and the captain announced work had been completed – but the noise continued. A horrible noise. An old American lady near me voiced the thing that was going through everyone’s minds. ‘That doesn’t sound too good’. No, it didn’t. And it continued till we were off the ground, when thankfully it stopped. Now on this website I have read much about Northwest Airlines ancient flight attendants, but never really believed it. Now I did – as I watched a wrinkled old stewardess approaching, who bared resemblance to my history teacher – who incidentally has been teaching over 30 years and is about to retire. I almost expected her to look at me and speak in a low, husky voice and say ‘Fancy a cigarette?’. Thankfully she didn’t – But did offer me a refreshing drink.
The main in-flight meal was a choice of disgusting chicken, or equally disgusting pasta. I opted for the former. As well as this, a disturbing looking ‘pizza’ was offered along with a tub of fresh ice cream. As all of this was quite thirst-quenching, a variety of drinks was always on offer (with bags and bags of pretzels). Despite looking scary, even to a 50+ year old (my dad – I’m 14, hence the reason why I have a history teacher) the cabin crew were friendly, always helpful and some even managed to twist their grizzled faces into a smile.
Most transatlantic carriers have seat back entertainment. And by that I mean not just a magazine, but a personal screen. Companies that do not offer this on all their planes usually offer a few screens mounted to the ceiling. Not Northwest. They have a projector in each of the three main cabins (Business Class, and two economy classes – I was in economy by the way). On the way there the screen was projected onto a wall which doubled as a cupboard door – behind this door people could hang suit jackets. Obviously for some passengers who get that urge to put a suit on at 30,000 feet, as many people do, the film or program was disturbed. Another annoying thing was that the projector had obviously seen better days on the inbound flight, as it would flicker red all too often. There was a variety of programs, from information about Northwest Airlines, a documentary on ships in the Mediterranean and also a program on Tenerife, which was, um, appropriate. The film on the outbound flight was ‘Harry Potter and the Chamber of Secrets’, a great way of whiling away a few hours (as it’s long) and ‘The Emperor’s Club’, a film I’d never heard of but proved to be quite enjoyable.
Because we were late in taking off for the outbound journey, we arrived half an hour late and were made to stay on the plane for another 15 minutes for some unexplained reason – I wasn’t going to complain; it would have meant me taking on one of the cabin crew – something I wasn’t willing to do.
The return journey was not much different, except the engines often made unusual, discomforting noises and there was more turbulence. It didn’t help that there was a large, ever so slightly more youthful cabin crew – one of whom was Steven, a really nice guy who confused everyone by looking like the pilot in his smart jacket (and suspenders – as in braces you dirty old…) but kept on adding or removing bits of clothing so you could never tell if it was actually him. If you ever meet Steven say hi!
LAS VEGAS-MEMPHIS ------------------- That all happenned in April - but this all happenned in August. Having made it to San Fransisco by KLM, and touring around California, Arizona and Nevada (well, Las Vegas). You may be wondering why we flew with NWA AGAIN. Well, this was all booked before even the previous trip, when we still had no idea (well - the family - yes, them - didn't) that NWA were a bit crap. So to get all the way back to Newcastle from Vegas, we had to fly to Memphis, change to an Amsterdam flight, then change at Amsterdam and fly to Newcastle.
Now, I've only ever done a 3 hour flight (which I suppose can be classed as medium-haul, yes?) before to Spain. That was nice. With Air 2000, there was proper entertainment (TV screens and a superb radio network and also excellent food). But with NWA, a tired looking Airbus A320 (which is not a bad aircraft, you know - very reliable) sat out on the tarmac, still wearing the old livery. Onboard, the aircraft looked slightly unclean - well, perhaps uncared for is a better word.
The 'Head of Cabin Crew', (which is hardly a big title since there were only two blokes serving onboard) was foreign - and believe me when I say I have nothing against anything foreign (why the hell would I? What's the point?) but no-one could understand a word he was saying. This wasn't helped by the appalling speaker system on the aircraft. I I suppose you might say I'm a relatively frequent flyer - so I don't really need to listen to safety instructions - but if I did, I wouldn't have been able to comprehend a word he said. He could have said "Beautiful" and "egg" and they would have sounded the same (weird examples I know - but hey). Quite unusually it was slightly dull and cloudy over Las Vegas that day (but still bloody hot all the same) but it didn't feel at all windy. I was expecting a smooth flight. As soon as we were off the ground you could actually hear the wind and about 10 seconds later the aircraft seemed to make a heavy lurch downward, and the lights flickered. For someone who does not enjoy flying (that would be me) it wasn't particularly pleasant. And, of course, this continued for most of the flight. We didn't seem to be very high either, which was rather odd, as we were travelling a sizeable distance. I did mention the lack of entertainment - which lacked to the extent that there was no radio - just the usual magazine and safety booklet, which would be fine on, say a flight from Newcastle to London (just under an hour) but on a flight that lasted 3 and a half hours, it was very disapointing. Did i mention the noise problems? As usual as soon as the aircraft left the runway, an unearthly sound emerged from directly underneath my seat (it couldn't actually be heard at the rear of the aircraft). The noise could probably best be described as rather like one of those motors they use for bouncy castles. Perhaps there was one underneath my seat - who knows. To pass the time away I tried to get some sleep. Now usually, if I'm really tired ('all tuckered out', as some people inist on saying) then I can just pass out on planes. But unfortunately, this was one of those journeys where I wasn't really tired at all - and I went into a kind of semi-shutdown mode, whereby I feel like I'm sleeping, but I am fully aware of my surroundings, including turbulence and people ruffling newspapers about annoyingly. It also reaches my ears when, say my mum will say 'Looks like Richard's asleep', at which point I'll 'wake up'. When I visited the 'lavatory/small cupboard, the tap wouldn't turn off, it just kept going, and you know how they always seem to have the plugs closed on planes? Well I had to open that up before the aircraft flooded (which it wouldn't, because there wouldn't be enough water, silly). When I told one of the FAs about the problem he just shrugged 'It will turn off, in time'. Thanks for your help. The turbulence cleared for a while but started again as we approached Memphis, where it was beggining to get dark. We caught a glimpse of the Mississisipi (possibly spelt correctly there - I was hugely tempted to put 'The big Mrs. S.') before touching down, on possibly one of the worst landings I have experienced, in that the brakes were put on as soon as we touched down, making it very uncomfortable. That was perhaps the worst flight I've ever experienced - you may be reading this thinking 'THAT was it? The 'worst ever' Geesh, you should've been on some of my flights..' to which I answer: 'I couldn't really express how bad that flight was on a website'. So there.
MEMPHIS-AMSTERDAM --------------------- Memphis Arport is horrible, don't ever go there. It's decorated with these horrible cheap bricks - clearly they got a job load in, and needed to do something with them, so they built some purposeless walls around the building. There was a poster up saying 'Some 14 year olds have been DRUNK', to which I say to whoever did that poster 'Congratulations, Sherlock', I am 15 and back in the days when I was 14, even then, the people who HADN'T been drunk were in a minority. I know 15 year olds who manage to get served (somehow) in bars.
But more to the point, the flight. I had been hoping and praying the flight back would be KLM. Even the KLM magazine said the Memphis-Amsterdam flight was one of theirs, yet the NWA magazine contradicted this. In the end, unfortunately, NWA were right, as yet another Northwest Airlines DC-10 awaited us at Gate 42. This was the worst DC-10 I'd been on - for some reason, the lack of arm room (along with leg room) was very noticeable, perhaps because the woman I was sitting next to seemed to require a very copious amount of space and, I wasn't going to argue. We left late, and it took us 20 minutes from leaving the gates to take off. So that's half an hour late. As expected, as soon as we took off, a sinister noise packed it - this time, it sounded rather like we were onboard a propellor-powered WWII bomber, not a 'modern' airliner. The films were 'Bringing Down The House' (which annoyed me because it had been on our flight across to San Francisco, but I watched it again anyway to pass the time) and 'The Core' - I think I summed up my feelings for this film when I fell asleep 20 minutes into it. As usual the films were shown on a projector board - but as we were relatively near the front, this was OK. The usual mediocre food was served at odd intervals - however beverages were available wheever you wanted, which was nice. From leaving Memphis till when we reached Irish Coast, they didn't show us one of those Amiga-style maps of our location - whih was good because it spared me those tedious times of watching where we were, wishing the plane would speed up etc. After seeing us above Ireland I fell asleep again, and when I woke up we were about to land in 2 minutes so that wasn't too bad at all! There wasn't even any of that faffing around in the air for 20 minutes attempting to land, we just went straight down there.
Conclusion --------------- Northwest Airlines are basically a slightly below-average airline – they’re by far not the best but they’re not bad either. It depends - you're likely to catch them on a crap day, too. The average flights were the Boston ones, but the others were honestly just a bit crap. If you’re on a Northwest flight and you hear weird noises my advice would be to just ignore it – unless it’s really bad – oh and don’t get scared by the cabin crew! Airlines are in difficult times at the moment so it’s best we give them our best support. Fares can be found on www.nwa.com or on a travel agent website. They are usually quite cheap and offer a vast range of connections. I would actually recommend you travel with a different operator to Northwest but wouldn’t complain if you’re stuck with them – basically there are better options but they’re not awful - and you pay for what you get.
Cheers for reading,
Richard
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Advantages: Member of Flying Dutchman Frequent Flyer Program, Extensive USA network Disadvantages: Attendents don't give wine to under 18/21 yr olds, Delays, Nothing Special, Legroom not brilliant, Lack of Inflight Entertainment.
NESMA 14.04.2001 (22.04.2001)
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Ciao members have rated this review on average: very helpful
Review of North West Airlines
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Connoisseur_Haggler 07.07.2001 (07.07.2001)
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