Hi I'm Andy and as you can see I am a keen skydiver! I work in IT in Leeds and I hate bad service!!...
Hi I'm Andy and as you can see I am a keen skydiver! I work in IT in Leeds and I hate bad service!! Check my more details for some HTML stuff!!
Member since:11.01.2001
Reviews:96
Members who trust:40
If any of you have the misfortune to have to travel out of Leeds and find your train service is one run by Northern Spirit - I implore you to go a bit earlier and find an alternative bus service.
Today I had the audacity to expect the train to run to time out of Leeds. It did not, in fact it was 40 minutes late after the first train that turned up supposedly "broke down" at the station. However, this same train seemed to have no trouble pulling into the station laden with passengers and similarly had little trouble in pulling out of the station to go, in the words of the platform guard "to the shed, to be fixed."
They had managed to ascertain that the train had broken down because they were lucky enough to have a train engineer on the platform this morning, waiting for the train to arrive. The engineer was incredibly well equipped with an arsenal consisting solely of a screwdriver and a green watering-can! Quite a bizarre site - I did get some amusement from this at least!
The replacement train "set" (I love the way they call them "train sets" really gives you a sense of confidence!) duly came along to take us all on our un-merry way. Unfortunately, this train had seats that had well past their sell by date, offering no comfort or support whatsoever and looking frankly knackered! This, couple with the fact that the train literally smelt of s*** (a four letter word I feel is inappropriate for Ciao!) made for a throughly unpleasant journey.
The grumblings from my fellow passengers indicated that this sort of experience is far from the exception.
I shall be writing to Northern Spirit in an attempt to get back my £4.50 train fare. Luckily, as I am only working away from my office for today and tomorrow, I will only have to endure this hellish experience one more time.
Really best avoided!
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Advantages: pretty much everything about the company is good Disadvantages: many engineering works on route can often cause severe disruption
DC-DanielColeflax 15.04.2007 (20.07.2007)
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Feb 22nd, 2001
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