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Novotel Airport, Newcastle Upon Tyne

User Review

for Novotel Airport, Newcastle Upon Tyne
4 Stars Family friendly luxury
22 of 22 Ciao Users found the following review helpful See ratings
Recommendable: Yes

Advantages Handy for the metro centre and the airport

Disadvantages Prices can be high if not booked 21 or more days in advance

Detailed Rating

Cleanliness
Comfort
Service
Facilities
Value for Money

The Author

Groovee

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Last year in October we stayed in the Novotel before travelling to Amsterdam on the Ferry. Travelling down to Yorkshire it gave us a stopover and a chance to visit the metro centre. The Hotel is close to the airport so can have a busy turn over. We arrived at 12pm and were promptly checked into our room by a very nice receptionist who recognised our postcode as being close to a hotel he had previously worked in of the same company. He also opened a drawer and allowed both children to choose a small toy each.

The room was bright and airy and had a double bed and the sofa bed had 2 single beds which were ideal for our gruesome twosome children. The bathroom and toilet were separate. A hand basin would be a handy addition in the toilet part.

A large wardrobe is available just inside the door to the room and there is a door which closes the room off to the noise. A kettle and mugs were provided as were shower gel etc. A large flat screen TV which you could order a broadband and film package for £10.50 for 24 hours was available and was a welcome settle downer as the kids watched Gullivers Travels and Despicable Me before bed and settled easily.

My husband heard a hen party return at 2.30am but they did settle down quickly but otherwise I heard no noise and found it quite peaceful.

Breakfast is served in the Elements dining room and was a good selection of cereals, yoghurts, meats, cheese, cooked breakfast and pastries and bread as well as a non timed toaster which nearly had burnt toast. Coffee and tea were plentiful along with milk or fruit juices and water. We had lunch in the bar which was nice and when they brought the wrong sandwich for our daughter they changed it immediately. Drinks were expensive compared to your usual places.

An XBox 360 was provided for free use along with a mac computer. Flight times are also offered in reception and staff can arrange the bus to the airport and a wake up call. Breakfast is served 5-11am.

It's ideally placed for the airport or for a shopping trip to the Metro Centre as it's only 3 miles. Lots of places at the Metro Centre are open late for eating or there is a Toby Carvery next door to the hotel which is walkable. My only gripe is £5 for parking when you sometimes pay over £100 for a room. We paid £74 for a family of 4 including breakfast. Last time we paid £114 for one night including breakfast.

Room Tip: book 21 days in advance for good prices

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    Nice to see you on here again.

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