My family and I stayed at this hotel for one night last October half term. I had priced up the one night on the internet but wondered if there was any way of getting it at a lower price so I decided to phone the reservations department at the hotel direct, resulting in a slightly better deal. £84.00(saved about £5). This was for a family room and included breakfast for four of us. We find it a better deal than a travel lodge or Inn as the breakfast is usually extra in those places and the rooms are not so spacious.
The hotel is situated on a very busy road and even though our room was at the front the noise didn't bother us as the windows were very well glazed. There was also air conditioning in the room so in the summer you wouldn't need to open the windows. Of course there was heating for the winter too. The room was a family size and comprised a queen sized double bed and a large sturdy double sofa bed for the children which they found comfortable. A television with a welcome screen and various extra channels such as Sky news, plus the usual terrestrial ones was included. A modem plug was there plus a table that would swing out to become a desk meaning that for those on business a lap top could be used comfortably.
The very nice en suite bathroom had a very clever internal door that could make the toilet separate to the bathroom if you wished. That is very useful if four of you are sharing and this seems to be a feature of Novotel bathrooms. There were nice white fluffy towels and hotel size shower gel, shampoo, soap and a shower cap included. Plenty of hot water and a decent shower over the bath. Well lit, plenty of mirrors and piped television from the room!
Just inside the room was a unit with shelves and hanging space and also a mini fridge and kettle/hospitality tray. The contents of the fridge were very pricy to say the least ie Chunky Kit Kat £1 ! Considering there was a mini market just across the road we didn't bother . The tray had the usual tea , coffee (reg and decaf) , sugar, sweetener, milks and also a couple of sachets of instant hot chocolate and a couple of twin packets of shortbreads.
The only leisure facility was a gym on the top floor and as you had to ask for the key we didn't bother to see what it was like. Pity there was no pool.
Downstairs there was a lovely wide open area with comfortable contemporary seating and a large reception desk and leaflets about the area. The rest of the downstairs was a large bar area and then the restaurant beyond. Bar meals and drinks are available all day and evening from the bar and the restaurant was open for breakfast , lunch and dinner. There was 24 hour room service with a menu in the room. The breakfast was a typical Novotel one! A table is allocated to you and they bring you the hot drinks to the table so no queuing at machines here. Then it is buffet style including fruit juice, hot breakfast items like bacon, eggs, sausages, tomatoes, mushrooms, hash browns, continental items such as croissants, pastries, toast(make it at the machine), fruits , yoghurts and cheese. As much as you can eat! Very good indeed. The lunch and dinner menu looked nice if a little pricey but we chose to eat in the town.
This hotel is very near the main railway station ( 5 Mins walk), the town(10 mins) and the docks (10-15mins). Very convenient and as the name suggests a central location. Plenty of restaurants and pubs within a 10-15 min walk.
The downside if you have a car is that 24 hr parking underneath the hotel is £5 payable at the hotel desk, but it was in a safe place and there was a lift direct from the car park level up to the reception area. The entrance from the road was not that easy to see especially if you don't know the area so take care when entering.
All in all I would use this hotel again as it was clean , the staff were friendly and helpful , the food was good and the room was very nice and comfortable .
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