Novotel Peace Beijing, Beijing > Reviews > What a disappointment...

Author's product rating:   

Value for Money	Terrible
Quality of Rooms	Poor
Standard of Service	Terrible
Quality of Facilities	Terrible

Advantages:	location
Disadvantages:	poor breakfast, very expensive meals, non - smoking rooms smelling very bad, onfriendly and incapable staff

Recommend to potential buyers:

no

Full review

I never had this feeling before to share my experiences with others on hotels, but now I certainly want to inform you about this hotel. I stayed in this hotel for four days in a superior non-smoking room. Compared to the Novotel Peace hotel, this hotel is al real disaster. Hotel personel was not friendly and totally not capable to work with guests. English is zero, even simple things like numbers wan't do. If the staff doesn't know, they just keep you on the line, every two minutes you get - 'wait a minute' -, meanwhile they are helping other guests, while you keep waiting. I will never ever come back to this hotel, even for free! I rather sleep in the subway.