Pakistan International Airlines > Reviews > Never again - not even if you paid me

Author's product rating:   

Food Quality	Poor
Customer Service	Very unhelpful
Punctuality	Awful
Space	Uncomfortable
Value for Money	Poor

Advantages:	None
Disadvantages:	Price, service, quality

Recommend to potential buyers:

no

Full review

Ah PIA, how you make laugh (you know the kind, just before you cry)

I've had the misfortune of flying them on several occasions and now I've had it, i can't stand them anymore! Why do I fly them? Well from London, there is no other direct flight to my mothers city Lahore, (you can check this, its only PIA who go there direct)

I flew with them last December and it was shambolic, an embarrassment, firstly the plane was delayed for two hours, and no one knew why, pilot was probably missing. So anyway we eventually get going, of course there was announcement of this and we just started moving, no warning to passengers, crew etc... great start. I had a window seat and throughout the whole flight water was dripping onto me, god knows why probably a broken AC unit.
The planes are the ones they leased from Cathy Pacific & with all things considered they still work, except fro the locks on the toilets and the TFT screens. The worst thing was people, sorry the airhostesses were having a smoke at the back of the plane, I really wanted to shout at them but that'd probably stall the plane longer, cause a diversion and me being offloaded!!!

On the way back i wasn't having it so i transferred to BA from Islamabad, yes I had one less day in Pakistan but damn it everything was on time.

So last month i get back ffrom pakistan with PIA...again the flight wasn't without issue.
I always wanted to visit Moscow but not a 3am in the freezing cold with a plane with an erratic pilot. This ofcourse was after a 3hr delay at the airport - we missed our slot because the pilot didn't read the schedule.

Because they've monolpolised the London-Lahore sector they can charge the Earth and get away with it, scum!

I have no problems flying, I go to Lahore to meet the family and personnaly I've had enough, please BA or Virgin take the Lahore sector on, you'll make a mint!!!