I booked a holiday with Park Resorts at Cayton Bay. On the website there are pictures of their accomodation and a description of activities and facilities avaialble. Having looked at the pictures and choices of static caravans and activities available on the date we wanted to go, we decided on the silver option. So we arrived looking forward to a nice relaxing holiday. Unfortunately that isn't what we got. The caravan was small, the carpets were dirty and weren't fitted properly. The kitchen was dirty, as was the seating and eating areas. It was also crawling with spiders and earwigs. You were unable to go in the second bedroom as it had 2 fitted beds and no room to walk in. There was a hole in the floor of the master bedroom which made the room extremely cold, there was no hot water or heating, which was due to the fact that there was no gas left in the cylinders. The last straw was 06:30 in the morning the electric went out on the site, so all the food we brought with us was ruined. It wasn't just the caravan that was a disappointment, the facilities were also shabby, except for the dark haired gentleman behind the bar who was extremely polite and helpfull all the other staff were rude and unhelpfull, they would rather talk to their friends than help. We had booked a 3 night stay, we arrived on friday afternoon and checked out saturday morning. What a total waste of money. I would not recommend this resort to anyone.
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Aug 16th, 2009
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