It has been two years since I had to endure the horror that was flying with Peach Airlines. When I think back to the service aboard Peach Airlines, I shudder. Picture the scene: Summer 1998, a hot sticky atmosphere at Stansted airport as I prepared to board a Peach Airlines flight to Cyprus with my family. I walked down the tunnel with hundreds of other passengers, and took my seat next to the window. Upon sitting down in the cramped seat, I couldn't help but notice the way clenliness had been sacrificed for speed of getting the plane ready. However, the worst part of the experience was still to come. I can hardly blame the staff aboard the airplane for the ensuing two hour delay at take-off, but their handling of the minor crisis left a lot to be desired. Apparently, another plane hadn't been able to take off, so our plane had to be delayed. The problem was, the staff didn't know how to cope with the dilemma. They didn't inform irate passengers of the exact nature of the problem, or give an approximate delay duration. The most annoying part of the whole thing was not being allowed back off the plane while the fuel tank was fixed, or the plane schedule problems were rectified (no-one sitting on the plane was ever allowed to know exactly what the problem was). This, to my mind, was wholly incompetant, and resulted in hundreds of hot passengers growing angry sitting aboard a smelly, dirty Peach Airlines plane. I wouldn't recommend their service, especially seeing as we were also delayed for several hours on the return flight from Cyprus.
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Jul 13th, 2000
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