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not so good if there is a problem

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2 Apr 18th, 2009 

7 Ciao members have rated this review on average: somewhat helpful

Advantages:
cheap basic rooms, central location for Placa Commercial and tram 28

Disadvantages:
en - suite rooms are not worth 70 euros when you actually get better facilities for 45 euros

Recommendable No:

Detailed rating:

Value for Money

Quality of Rooms

Standard of Service

Quality of Facilities

ukglobespinner

ukglobespinner

About me:

Member since:18.04.2009

Reviews:1

like others, I suggest you go for the cheap rooms with communal bathrooms.

Our accommodation with bathroom en suite was not worth the extra money as the shared facilities are better - we suffered the unpleasant smell of drains in the bedroom and, as the bath did not drain away, we couldn't use the shower.

When we pointed out to the manager that we had paid 25 euros extra per night for our own bathroom, that there was a problem with the drains and that the shower was unusable, the charm soon disappeared.

This is really a pity as we had enjoyed great hospitality all over Portugal

If you stick to the basic rooms and shared facilities, this pensao is a good deal - doesn't seem to me like it's worth paying any more and raising expectations.

*I have ticked that I wouldn't recommend this place because of the manager's attitude to our concerns with the room - guarding profits rather than seeking to address our concerns with the quality of the accommodation. I would rather direct friends to places where there is a genuine concern for customer service. 

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Comments about this review »

Tempus_Fugit 18.04.2009 14:59

Have to agree with previous comment, hotel reviews need to have a lot more information than just the bare minimum. Also, not all members and the public read all reviews so it needs to be complete, regardless of repetition with what others have said or done.

donf18 18.04.2009 13:55

Needs a lot more info other than that of the abolutions

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