Friends, I do admit that the service in the restaurant is maintained as per the international standards and the staff are really professionals, but unfortunately your delivery service needs to be seriously looked into. Not once many times i did experience deliveries from their outlets( Diyafaa Street, Dubai) and surprisingly each time either there is no ketchup or even basic things like spoon and fork is left out.Either the crew handling this takes it for granted that these simple things are not important or they think the customers are depended on only this company for pizzas. To top it i try calling the customer compliant cell and i am directed to a telephone that rings to no end. Is this what we call the franchise of an international brand? Sad to say i would rather prefer to order deliveries from another competitor and slowly reduce the choice of Pizza Hut. Pizza Hut folks please look at this because the party of being the only one and the best may not last for long. The customer satisfaction can sway either side if it has reached its peak of patience. Mathew
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