Everything you read below me is 99% FALSE. If you go with expectations then you are bound to be dissapointed. I read reviews before i went and i went with an OPEN MIND. If you want the Mariott, pay for the Mariott! This is Bulgaria, a different country with a different culture. The hotel staff are not rude, if you say hello to them they will say hello back, Basic manners. It works both ways. On numerous occasions i got free drinks from the bar even after 11. If you are nice to them they will be nice to you. It doesn't help when your on holiday surronded by people moaning. Make the most of it. 5 of us went. 4 Adults and 1 child. The entertainment is superb. There is always something on expect on a Wednesday when it is the staffs day off. The entertainment for the kids is out of the world. The kids will LOVE it. The kids club starts from 10am til 1pm then 3pm til 6pm. You have to sign your child in and the child cannot leave until someone from the staying party signs them out. Yes there is a problem with the sunbeds. But the early bird catches the worm. It says leaving towels on sunbeds is forbidden. But no one takes any notice and it is no use complaining becuase there is nothing the staff can do. This is down to the guests themselves. With regards to the food, it is edible, there is always something for someone. I am a fussy eater but i tried everything at least once. This is the only way you will know if you like something. This hotel has to cater for other people not just the brits hence the way the food is the way it is. The room was cleaned EVERYDAY and clean towels were left. Finnaly the drinks situation. The system for queing up is better than standing at a bar in england and waiting ages for a drink and for the barman to over look you 5 times, at least this way you get your turn!!!
My advice is if you have a problem or a complaint, there are ways to complain. Not shouting the odds. Please and thank you goes along way. If anything i feel sorry for the staff as they have to put up with ranting brits who spoil the holiday for everyone.
This is the first year the hotel is all inclusive, yes the sports bar and the pool bar are franchised but that is set to change when the lease expires at the end of the year. My only complaint would be there was no air con but fans were provided on a night. We had nothing stolen from our room - possibly because we had no problems with the staff. When ever a member of staff saw me they would say hello.
I would go back to Bulgaria tommorow and i WOULD go back to the hotel Pomorie
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Aug 27th, 2008
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