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SHOPPING > Travel > Europe > Portugal > Evora > Evora Hotels > Pousada Dos Loios, Evora > Reviews

Pousada Dos Loios, Evora

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Pousada Dos Loios, Evora

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Pousada Dos Loios, Evora

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2 Sep 1st, 2009 

2 Ciao members have rated this review on average: helpful

Advantages:
Good location .  Clean .

Disadvantages:
Need to take a course in customer service

Recommendable No:

Detailed rating:

Value for Money

Quality of Rooms

Standard of Service

Cleanliness

Quality of Facilities

MMaia

MMaia

About me:

Married, female, one daughter 19y and one son 16y. English speaking, living in Portugal.

Member since:19.02.2003

Reviews:2

I was very excited to go to this Pousada as we had planned this for a long time as there is so much in the surrounding area to see.

On arrival we found parking to be a problem and almost none existent. We had to park down the road and carry our own luggage to reception.

At reception, although friendly, we had to wait a while to be attended to.

The rooms were clean and although small, were adequate. The bathrooms have been modernized, however grouting and tiling not done very well. Beds comfortable.

Breakfast was included and a large variety of breads, cheeses etc available. However, the service was appalling. It was self service however one had to request certain items such as coffee etc from the waiters. Again, trying to attract the attention of the waiters took time. When we were served coffee it was like dishwater. When we asked for it to be replaced the first waiter ignored us. When we eventually received the coffee it was so thick it was like a syryp, and totally undrinkable. This is a country where coffee is consumed numerous times during the day and is always excellent. After trying again for coffee we were totally ignored.

Except for this incident I would say the stay was enjoyable, however slightly disappointing. 

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