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Prince of Wales Hotel, Southport

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Prince of Wales Hotel, Southport

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No heating and couldn't care less staff

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1 Sep 27th, 2009 

7 Ciao members have rated this review on average: helpful

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none  -  a waste of time, diesel and money

Disadvantages:
See above !

Recommendable No:

seti-yeti

seti-yeti

About me:

Member since:26.09.2009

Reviews:1

We booked a family room for a Saturday night in late September (26/09/09 to be exact and I'm writing this at home the same evening! read on!)

Would you believe that there is not heating? No really, none what so ever - not even a heated towel rail. It was quite a cool evening and getting colder as it does at this time of year so we asked why the heating wasn't on. Head office policy would you believe? They offered extra blankets but we would have to wait for an hour or so as they had a wedding party to deal with. What about us as paying guests?

Two hours later our children wanted to go to sleep but still no blankets - we asked again and got the stock answer. It was now so cold my neck was stiff and I felt chilled right through. The children were unhappy and my wife who has cancer was feeling it more than me. We checked out amid a drunken rabble who had spilled out of one of the function rooms. One reveller nearly sent my wife flying as he lurched into her, oblivious to our presence. Not a place I would recommend to families to, that's for sure!
 

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Comments about this review »

TheHairyGodmother 28.09.2009 15:07

Nice review :)

flyingllamas 27.09.2009 13:58

Bad service on the heating front (if I agree with Koshkha that I doubt it really was that cold!) but could do with a bit more on the rest of the hotel and experience

koshkha 27.09.2009 10:42

My heating won't be going on for at least another month. It's Southport, not the South Pole.

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Prince of Wales Hotel, Southport - review by edorc

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Disadvantages: too many to list here!

Prince of Wales Hotel, Southport - review by edorc edorc 05.07.2008 (05.07.2008) · Read review
Ciao members have rated this review on average: helpful
Review of Prince of Wales Hotel, Southport



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