*Why Qantas?*
As many of my friends on here know, I've just returned from a beautiful two week holiday with my dad in Singapore. Normally, my usual choice of airline is Singapore Airlines but as I was booking late (and found this option to be over £400 cheaper!); I decided to use Qantas ... Read review
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Advantages: Cheaper than other airlines Disadvantages: Poor customer service
...cheaper!); I decided to use Qantas for my journey provider. I was optimistic about the journey as I'd heard good things from them (through members from Ciao! amongst others), and thought that considering they were used to long haul flights, the kangaroo should be an expert when it came to flying.
*What happened?*
I don't really like writing negative things, but my flight experience was actually miserable. Let me talk you through exactly what happened….. ... ...corrected. They then contacted Qantas who said that they'd accept the name misspelled as long as a copy of the passport was attached, so they could make the provision for it before I travelled. This just wasn't the case - poor customer service and unfounded organisational links were the primary cause of failure, which I didn't appreciate as I had already been told it would be fine before I went.
2) Poor take off -
Now, I'm not really that hard ...
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Ciao members have rated this review on average very helpful
Advantages: Food, entertainment, serv ice, frequent flyer program - everything! Disadvantages: None that I can think of
Qantas is an Australian owned airline (with a kangaroo as its logo - hence the title just in case you were wondering!) but they fly all over the world. For us British citizens who might use Qantas a bit, this means we don't have to pay to be a member of their frequent flyer program whereas Australian and New Zealand citizens do. So if you are flying with these it is a good idea to join and if you don't ever use the points you accrue then hey - it ... ...from Heathrow to Sydney on Qantas with an hour stop in Bangkok to refuel.
**Check in**
Check in was two hours before for the international flight, it was really easy and proceeded with no blips! For economy class your baggage allowance is 20kgs.
**Leg room**
Although nothing in comparison to the business class and first class seats which were really roomy (why do they always make you walk through these to get to the economy part?!), the economy ...
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Ciao members have rated this review on average very helpful
Advantages: All round excellence Disadvantages: On the expensive side
...Services Ltd. It was with Qantas aircraft that the flying doctors service was launched in 1928 and basically the company has gone from precariously flying one or two passengers around in flimsy bi-planes to a huge airline with numerous worldwide routes. They own more than 130 aircraft and fly around 15 million passengers globally per year. Flights with Qantas available from London Heathrow head out to Singapore, Bangkok, Sydney, Melbourne and Adelaide. ... ...Seat pitch on a Qantas international aircraft is 32”. Now I know I’m only a shorty, but the seat pitch was fine for me, I could even stand up with ease and get past my row mate without waking them up. The seats I have to admit aren’t the widest but they have lumbar support and they were very comfortable. The headrests also have adjustable ‘wings’ which stops you falling onto your neighbours shoulder when you fall into a stupor or worse still having ...
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Ciao members have rated this review on average very helpful
Advantages: excellent service, unique services, good entertainment Disadvantages: ummm...... didn't find any really
BACKGROUND INFO:
QANTAS airlines are an Australian based airline. The acronym stands for Queensland and Northern Territory Aerial Services, in case you are interested. Their aeroplanes are easily recognised by their red and white kangaroo logo and the airline is based in Sydney. They carry a large fleet of well-known aeroplanes and jets and have many destinations in Australia, Asia, Polynesia, USA, Europe and South Africa, although Australia and ... ...I found myself on board QANTAS flight QF4. Destination: Sydney.
QANTAS' airport and in-flight services were unlike any of the other airlines' I had experienced previously. At Honolulu, boarding was organised and swift. Families with children and persons who needed support were permitted to board first, followed by specified row numbers. What I liked about boarding was that the attendants called passengers clearly and were stringent in boarding in ...
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Ciao members have rated this review on average very helpful
Advantages: Fantastic in-flight entertainment system, comfy. Disadvantages: Space compromised in an attempt to squeeze in more people.
Qantas is Australia's leading airline and its distinctive logo, a bounding white kangaroo, means the planes are attractive and impossible to mistake for any other. Due to Qantas' recent link with British Airways, they are flying increasing numbers of passengers from the U.K to Australia at relatively cheap rates. Every Qantas plane was upgraded at the end of October 2003, now boasting better, comfier seating, improved in-flight entertainment etc. ... ...deal. Boarding a Qantas plane, you are greeted by the best attempt at genuine cheerfulness I've seen as Australian air-hostesses (yes, accents and all) welcome you aboard. These planes are vast. Truly massive. If you stand at one end, the other can hardly be seen. Seats are positioned in a structure of 3-4-3 across the plane, however you are guided there when you board so there is minimal danger of becoming hopelessly lost. It does happen though ...
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Ciao members have rated this review on average very helpful