Quality Hotel Cobden, Birmingham

This is possibly the least aptly named hotel I have ever had the misfortune to stay in. You know when irritating people do that annoying thing with their fingers to describe speech marks in the air? This hotel is the only situation where such gesturing becomes permissable. It is de rigeur to use this hand gesture when speaking the name. When I was booking in there was a large party of asylum seekers being booked in and the receptionist was having a great time talking down to them, scolding them for not having the correct paperwork and doing that old English chestnut, talking loudly to try to ... more

My friend recently booked a triple room in our home city of B'Ham. This room was booked because 2 university friends were coming to visit and she didn't have room to put them up They cancelled so she asked if I fancied a night on the town and a posh hotel for the night I've stayed in several Quality Hotels around the country and enjoyed it but this was the most disgusting hotel I've EVER seen!! We arrived to find the triple, disabled friendly room she'd booked was not available, so we had to accept a double room. It was on the 3rd floor in a part of the hotel inaccesible to the disabled, so it ... more