Queens Hotel, London > Reviews > DIRE STRAITS

Author's product rating:   

Value for Money	Terrible
Quality of Rooms	Terrible
Standard of Service	Terrible
Quality of Food & Drink	Terrible
Cleanliness	Terrible

Advantages:	NONE
Disadvantages:	IT EXISTS

Recommend to potential buyers:

no

Full review

Firstly i would not call this establishment a "hotel" quite frankly you would be better off sleeping on the streets than staying in this building, the staff are the most ignorant and non caring people i have come across in my lifetime. they have no concept of what the words "customer service" actually mean. The hotel itself is what you would describe as a "sick building" and needs to be put out of it's misery, the rooms are disgusting with bare electric cables hanging out the walls and mould growing in the bathroom, the toilet fixtures were in danger of coming off in your hands if you were brave enough to touch them. in short STAY WELL CLEAR of this dump. YOU ARE WARNED