Quinta Bela Sao Tiago, Funchal > Reviews > One week stay in June

Author's product rating:   

Value for Money	Average
Quality of Rooms	Good
Standard of Service	Poor
Cleanliness	Excellent
Quality of Facilities	Average

Advantages:	Smaller hotel with good sea views in old town area
Disadvantages:	Staff are not pro - active in leisure areas and only helpful when asked

Recommend to potential buyers:

no

Full review

Normally we stay at Porto Santa Maria in the old town of Funchal but as the hotel was fully booked we located Quinta Bela Sao Tiago in the same area. The idea of a smaller hotel appealed but sadly the facilities and service were well short of those experienced at Porto Santa Maria. The negatives were a lack of coffee or food preparation facilities in the rooms, a steep walk to the hotel so not suitable for the elderly without transport, poor organisation at breakfast and many items of food not replenished when consumed so an early start is needed, little service in the pool area (normally one would expect a waiter to be around to serve drinks/sandwiches) and a general lack of atmosphere. Room and reception service were very good and as expected for a 4 star hotel. If we re-visited Madiera again we would definitlely book earlier with Porto Santa Maria as we found Quinta Bela Sao Tiago very disappointing for a fairly new hotel.