Quite possibly one of the nicest hotels I've stayed in. From the moment we arrived the service was impeccable and could not be faulted, we really felt special.
The room was beautiful (NB: request a high floor room to get great views). I believe there are a few different themes to the rooms. Ours was fab. With designer Missoni wool cushions and coordinating blankets that I sooooo wanted to take home! Widescreen wall mounted TV, mini bar (dare you use it), ironing board, safe. Lots of wardrobe space.
We got a great deal on this as we bought a voucher via ebay which meant we got 2 nights for the price of one, with breakfast, plus champagne on arrival (after 5 hours stuck in the snow it was very much appreciated!)
Can also recommend the food. The buffet breakfast had everything you could ever wish for and was very tasty. Room service was fantastic - the Club sandwich is delicious and beautifully presented.
We were also impressed with the maid service, we spent most of the day lounging in the room, once we left and left the 'please clean me' tag on the door it was cleaned, despite it being late on in the afternoon.
Highly recommended.
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