Ramada Hyde Park, London > Reviews > Good hotel for people who like mice

Author's product rating:   

Value for Money	Average
Quality of Rooms	Average
Standard of Service	Average
Quality of Food & Drink	Average
Cleanliness	Poor

Advantages:	Location
Disadvantages:	Mice

Recommend to potential buyers:

no

Full review

The hotel is mean't to be a 4* but I have stayed in better more up to date 3* hotels. Good Location and overall not a bad hotel but would not go back again due to the mice running around in the Bar area.

The mice were running between the tables eating bits of food on the floor. We told the bar staff and they were not concerned at all and seemed to quite like them. The real worrying point of this is the bar is linked into the restaurant so they must be in there also, god knows what is in the kitchen. We ate there and the food wasn't great either apart from the breakfast.

The rooms were ok, again tired looking and we booked double rooms which are 2 singles put together so not greatly comfortable.

I have complained but had no reply in 2 weeks which says to me the Hotel does not care about this problem. The Ramada is part of a large group called the Wyndham Hotel Group who franchise out their hotels but obviously do not check up on their standards.

Overall I would never stay at any hotels in this group again.