Deciding to have our wedding venue at this hotel was the biggest mistake we could have made. We have had none stop problems with the service provided. Small errors and large, but in whole a very bad experience. Been told that the wedding coordinator Debbie who we originally dealt with us had made a lot of mistakes which were not apparent until she had left and that we had a bad experience because of her. This is a company not a one person operation and the company should take responsibility for these mistakes. Arrangements to view weddings before they start to see how they were set out, then on arriving at the hotel no one knowing we were coming to see them set up. The taster, they were not expecting us again and then did not offer us a drink. After 25 minuets I had to ask if they had forgotten us, they then quickly brought our food but never oftered us a drink or spoke to us. Our wedding menus 30 printed for us by the hotel had the wrong year on them. 16 days before before our wedding we have been told our room that we have had book for a year, we could not use. Because it was full of asbestos! Which i Guess people with a wedding in the windows in the park have been dancing on for years. we were told that ever 6 months a survey was done, why have they nether found this before - it was simply under the carpet. We would have to use the restaurant instead. This is not the room we wanted our wedding in or planned our wedding around. this room has no features like the one we wanted. I would not use this hotel ever again and would never recommend it to anyone.
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