Record Rent a Car

Community images

  • Record Rent a Car

Record Rent a Car

Available selection
Customer Service
How many outlets do ...
Type of car rented
Value for Money

User reviews

Filter by
Review type
  • standard reviews (22)
  • Questions (1)
Product rating
  • (4)
  • (1)
  • (17)
Sort by Helpfulness
  • Helpfulness
  • Product rating
  • Date

Excellent

“Service with a smile :)”

published 06/05/2005

ProQuick, Cheap, Very Helpful

Consnone

Wow, I can't believe I'm writing the first review on Record Rent a Car! I'm sure that others must have had great experiences with these guys as I have a number of times! I've only used these from the Malaga airport but believe that they operate all over Spain. My parents have also used this...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

“Good but unsafe for children”

published 06/07/2008

ProEasy to book and good car

ConsDANGEROUS and unsafe if you want a hired child sea...

Booking and collecting and the car was good...However DO NOT USED RECORD RENTA CAR if you want a safe journey for your children All the hire seats are left outside the pickup point carpark cabin. They all were damaged and had a missing safety clip that stops the belt from coming loose especially...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

ProNice car, great condition, very handy for the airp...

ConsHidden costs, overcharged

05/2012 I initially opted for recordgo based on the excellent quote I received online.. but wish I had read the small print more clearly before travelling. I know most of the car rental (if not all) firms in Majorca operate the rip-off 'return empty' policy but this has to be verging on illegal...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

ProThey Are Cheap

ConsThey're cheap for a reason...

DO NOT book a record rent-a-car on the Balearics... I had a holiday on Ibiza and hired a car for 2 weeks with Record. I was a little worried when I first arrived as the car was delivered to the airport with a woman holding a clipboard. They have no set booth. My fears soon disappeared when i got...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Super

ProConvenient Office and parking area at Alicante Air...

ConsDid not experience any

I have hired cars several times at Alicante and have found Record Car Hire to be best of the companies I have used. Cars have been clean and well maintained. Staff helpful and able to speak reasonable English - Essential for the none Spanish speakers amongst us. Their Office is within the warmth...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Excellent

ProCheap, reliable, excellent quality, never any prob...

ConsNone at all

This year I have used Record rent a car 8 times. Hiring cars from Alicante, Majorca and Tenerefe. You can also hire from Fuerteventura, Gran Canaria, Lanzarote, Malaga, Almeria, Gibralta, Gerona, Granada, Ibiza, Jerez, Murcia, Reus, Sevilla and Valencia. You can book online at www.recordrentacar...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

“Disingenuous trading”

published 08/09/2013

ProSmall queue at airport to pick up car

ConsHidden charges and errors in booking system

The true cost of renting from this company is around double the initial booking charge. The standard insurance is insufficient so you either have to pay a 500 euro deposit or buy more insurance. Also charged (a lot)  for a full tank of petrol which I did not need as the car was only to get me to...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

“Such a SCAM, avoid !!!!!”

published 03/05/2011

Prolocated at the airport (as lots of other companies...

Consdangerous cars in bad condition

Such a scam!!!!!!! They attract clients with low prices but this is definitely not worth the pain!! If you rent the car more than 4 days then you have to take the option to refill the tank (an extra cost of €65) when filling the tank costs only €32!! On top of that they advertised an Opel Corsa...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Excellent

“MISS TRACEY JACOBS”

published 30/09/2007

ProNONE

ConsNONE

FOUND THESE TO BE THE CHEAPEST CAR HIRE IN SPAIN. I'VE ONLY DEALT WITH THIS COMPANY ON CAR HIRE WHEN EVER I GO ABROAD, THEY GIVE A EXCELLENT SERVICE AT ALL TIMES. THERE IS NO PROBLEMS WHEN YOU GET TO THE CHECK IN DESK ALL YOU DO IS PRODUCE YOUR DRIVING LICENCE, PASSPORT THEN SIGN ONE FORM, PAY BY...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

“rip off”

published 09/10/2011

Prosounds cheap but its not

Consfuel rip off

"Avoid - Hidden fuel charge" Avoid this company. the only reason I picked this terrible rip off company because it was the cheapest, they quoted me €132.00. after waiting for my turn for two hours in the non ending line, I was told that I will be charged for a full tank of fuel if your hire...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

“Do not use this company!!!!”

published 06/10/2012

ProCheap (up-front cost!!!)

ConsService - Car fleet - pretty much everything!!!

In Short: - We had to wait 2.30 hours to collect our car - We were then charge a huge amount for additional insurance & petrol - The car they gave us was old with both bumpers hanging off - The car then broke done within 1 mile of the airport - 2 hours later, after getting towed back to the...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

ProSMART CAR

ConsHIDDEN COSTS

We rented a Smart car at Malaga airport for a week end over there. First of all, we had to queue 15 minutes when we arrived late at Malaga airport and first surprise was that they wanted to charge more than initially booked, not much 1,25 EUR but if all customers don't check... Besides it took...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

ProNone

ConsVery expensive for a double charge with no chance ...

At Alicante airport we went to collect a car from Record Go. We opted to pay 600 euros deposit in lieu of extra insurance. When I paid using my credit card the operator told me the machine had not worked and I must put in my PIN again. I had no choice but to trust him this and do this as we...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

“Record Rent a Car Tenerife”

published 23/11/2008

ProNone

ConsPoor service, rude staff

I booked a car via the internet with Record Car Rentals. We waited over an hour at the airport for someone to collect us. When the Record employee arrived she refused to acknowledge that she was over an hour late. We were then squeezed on to a minibus and told to duck if we saw the police!). We...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0

Not for me

ProThe car, when finally collected, was fine

ConsSuch delayed service is useless, whether on holida...

We arrived at Palma, Majorca, airport on 19 June 2010 at about 3.30pm to find a queue of at least 40 hirers and three people behind the desk in the arrivals hall. Each case took 10 to 15 minutes to handle. On enquiry, the person at the front of the queue had been waiting for 2 hours, but we would...

> Read review

Type of car rented
Available selection
Customer Service
Vehicle Quality
Value for Money

Did you find this review helpful? Yes 0