Air Berlin > Reviews

Advantages: ***
Disadvantages: -

...flights on different routes. Surfing the Air Berlin website I was able to book two sector flights. 124 Euro (airport taxes and fuel surcharge included) to fly from Milano-Orio al Serio (that means Bergamo) in Italy to Düsseldorf in Germany/return; and then 58 Euro (airport taxes and fuel surcharge included) to fly from Münster-Osnabrück in Germany to Palma di Maiorca in Spain/return. The day of departure I reach Orio al Serio airport early ... Read review

Advantages: Very good prices, good service, growing destination catalogue, very good airmiles programme
Disadvantages: Still not too many destinations possible, 1 bad experience (although it was on boxing day)

I started flying with Air Berlin about two years ago, until then i'd never heard of them but they offered a cheap flight to where i had to go so i thought i'd give them a go. I've heard alot of horror stories about so called budget airlins and wasn't really expecting alot but to be honest, i was very pleasantly surprised. The flight ran smoothly, the staff were friendly and the food was ok, especially as it was free. I have since then flown many ... Read review

Advantages: Great Service, Good Price, On Time
Disadvantages: No longer flies to my destination

I have used Air Berlin on only one occasion but not because I was disappointed with the service, quite the contrary - I was highly delighted and absolutely gutted when they stopped the service to my chosen airport in Germany. I found Air Berlin to be a hybrid between the standard no frills airline and your major European airline. I flew to Germany on at least 7 occasions last year to visit our best friends. I always shop around for the cheapest ... Read review

Advantages: Cheap, comfortable, efficient
Disadvantages: Only flies from Stansted

...my home, an option that Air Berlin didn't offer... but it was enough to give me the willies, and I didn't really want to go back to that airport again. Still, four of us wanted to go to Berlin this time around, so we split the petrol money and booked together. The plane would land in Tegel - the airport we were all familiar with already. Turning up and checking in with Air Berlin was easy and quick. While the Buzz and Ryan Air desks were packed ... Read review

Advantages: low prices, number of routes, flexibility of booking,
Disadvantages: language may be an issue on board, only fly from Stansted

I fly regularly to Hannover and stumbled acorss this airline late last year. I was surprised to find that its flights on average appear lower than other operators flying to the same location and they have now become my airline of choice Their website is easy to navigate and I have never had any problems with access to it. As with all low cost carriers flights are always cheaper when you book in advance but even so a flight booked the week beofre ... Read review

Advantages: staff, facilities, punctuality, safety, price
Disadvantages: do not fly to broad enough spectrum of destinations

I travel from Stansted to Alicante every year, usually with Ryainair, Easyjet or Flybe. I recently decided to fly with Airberlin because of a recommendation from a friend and i am so glad that i did. The staff were the friendliest i had ever dealt with on an airline, they were efficient, informative, polite and helpful, and there was always somebody available. Free unlimited food and drinks were provided (with the exception of alcohol), which ... Read review

Advantages: Book early for great prices,modern fleet, excellent staff
Disadvantages: Wish they flew to more locations from the UK.

...had never flown. We chose Air Berlin as we are only an hour from Manchester Airport and they fly to Paderborne which is about 40 minutes from my dads place in Germany. Arrived at Manchester airport with a very nervous wife.My wife is disabled and I had declared this when I booked ticket several months earlier.Once we had checked baggage in, which went smoothly, immediatly refered to small office where all arrangements were made by Manchester Airport ... Read review

Advantages: Cheap, clean, efficient
Disadvantages: German style entertainment !!

Air Berlin are a newish airline trying to tap the short haul cheap end of the market, they offer a 'no frills' approach and as such you get what you pay for. We booked via an independent travel agent so thankfully did not have to endure the website or phones etc. I was surprised, I will be honest, as a family we are not great fliers (the wife hates it) and as such have little to compare. On our flight to Benidorm we seemed to have a spanking new ... Read review

Advantages: Cheap, On Time,
Disadvantages: none

...the service I received with Air Berlin I travelled from Stansted to Palma Mallorca with 3 other adults Check In: Took around ten minutes they had 3 desks open and the queue was always moving. Flight took of 15 minutes later than expected but i dont see that as a problem In Flight meals They brought round cheese or ham rolls with a soft/hot drink of your choice (Alcohol had to be paid for obviously) they then brought round a kitkat, personally ... Read review

Advantages: Nice sweet on entry
Disadvantages: useless. Lost a whole passanger list.

Useless. Lost a whole travel agents passanger list and initilally denied entry. This was after passangers had to confirm the day before they were on the flight at their own cost back to the UK! Approx £5 for a mobile call due to wait. Suggested about 50 people leave the airport and find the travel agent to complain. Went from 4th in queue to pretty much last. Seating allocated on arrival but a free for all getting on the plane. So passangers in ... Read review