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1-15 of 19 reviews of Aer Lingus - EIN sort by Usefulness | Product rating | Date

 

The classy low-cost airline

Advantages: Good value, nice cabin crew.
Disadvantages: No freebies

I recently flew Aer Lingus for the first time in 16 years! My first flight with them had been as a small child travelling on a family holiday to the USA. We had to go from Heathrow to Dublin, then onto Shannon and finally to Orlando. They used to be a full service airline but now are less so. They have cut back on a lot of routes but still fly extensively in Europe and a few flights to the USA via Dublin/Shannon. On the European flights there is ...
...and service standards. Last year Aer Lingus opened a crew base at London Gatwick so I took the opportunity to book flights to Malaga with them. Aer Lings are the Irish flag carrier, have just over 40 planes, fly to 70 airports and employ 4000 staff-if you think that BA employs 14,000 cabin crew alone it gives you some idea as to the airlines size! Why did I book? It would have a been a lot easier to fly from my local airport at Bristol or even fly ...

Katieshaz 18.09.2009 · Read full review
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Linging You Through The Aer

Advantages: Cheap, convenient, safe and clean
Disadvantages: Nothing special as airlines go

...this I had left an Aer Lingus flight so recently that my ears still hadn’t popped. Normally I’m ok, I chew and I chew as the plane comes in to land, and I disembark as happy as a bunny (although naturally not as much of a happy bunny as Happybunny herself) but this time something went wrong. I flew from JFK to Dublin and all was well but on my short (35 minutes….) flight over to Manchester I, well, dozed off, and only awoke as we ...
...to adverts for companies that Aer Lingus just loved. Staff **** Irish. Enough said then. Nah, I’m kidding. They were great and friendly (and multi-lingual – all announcements were in Irish too) and nothing seemed too much trouble to them – new headphones, extra drinks, spare pillows – the had them all. The uniform was a bit, erm, Emerald, but then you can’t have everything, Delays ****** Interesting point here. All my ...

zoe_page 06.12.2002 · Read full review
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flyaerlingus.com - high on info, low on value

Advantages: Easy to navigate, timetable clearly laid out
Disadvantages: Too expensive, have to sign up to see lower fares

...of the Irish national airline Aer Lingus (www.flyaerlingus.com) are good. It is nicely laid out, it is easy to navigate, your available flights are displayed clearly and concisely. The timetables and special offers are easy to access. The site is available in English, German and Dutch (no, I don't know why it should be in Dutch and not French or Spanish or whatever - no offence to our Dutch friends!). But the actual process of booking a flight over ...
...are a member of the Aer Lingus points club, TAB. If you are not, you must apply online for membership before you can be offered the lower fare. Why?!! I mean, I just want a half-decent fare quote, I don't see why I have to hand over my personal details to the airline before I can even SEE what the fare might be. This is no way to do business. I'm looking for a flight, not yet another time-consuming online form to fill in with who I am, what I do, ...

free4susan 22.06.2001 · Read full review
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few tips about this great airline

Advantages: immigration checks in ireland; good staff and food
Disadvantages: have to listen to the crew speak irish language before english

Aer Lingus is one of my favourite airlines. They have always got me to where I'm going on time. The staff are very polite, friendly and helpful. The planes are spotless and recently check-in online saves lots of valuable time. Here's a big hint! I use Aer Lingus to fly to the states. I fly from the UK to Dublin and then onto the states (via Shannon stopover) for one reason: the American immigration checks are done in Ireland. You are processed before ...
...for pleasure, and I find Aer Lingus leg room to be more than adequate. If you are particularly tall, you can contact them when you book and they will make arrangements to put you in a seat where you can stretch out. The food onboard is fine, the films change frequently and there's a good range of radio programmes to choose from. Most of their US routes are now served by airbuses. I'm never tired when I arrive in the States, but I'm always knackered ...

with_it 14.06.2007 · Read full review
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Aer Lingus, 100,000 Welcomes

Advantages: Friendliness, connection times and efficiency
Disadvantages: Cost and lack of competition on EDI/GLA - DUB routes

...more than 10 years with Aer Lingus, I have seen them grow from a small provincial airline, into a vast international company. Through this growth tehy have never lost that unique Irish Hosptality. the fact that Aer Lingus Commuter has grown from aroung 30 cabin staff to almost 300 i believe, has not prevented all of us frequent travellers being recognised and warmly welcomed. The new, and ever expanding fleet means that journey times are being reduced, ...
...for one will never abandon Aer Lingus for the cattle class of the other discount airlines operating out of Dublin. In fact I go out of my way to use Aer lingus on every occassion I can. I only hope that with privitisation and the need to keep the new shareholders happy, that the 100,000 welcomes continues. I would urge anyone travelling to Ireland to try this airline for themselves. ...

flyingedi 10.01.2001 · Read full review
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Irish regional Hospitality at its best

Advantages: Modern aircraft, Friendly Staff, Irish hospitality
Disadvantages: not enough intercontinental routes ( sadly !!)

...lot more every year.. Aer Lingus have some excellent deals available for their flights from most of the UK regional airports, including my two 'local' airports Leeds Bradford and Manchester ( I am fortunate enough to live between the two airports however, being slightly nearer to Leeds)..check out their two for one deals....ie two can fly for the same price as one, they are not always available but give extra value when they are on sale, if you ...
...have flown several times with Aer lingus ranging from their Viscount service from the old Liverpool Speke Airport in the late 1960's and 70's to their BAe 146 service from Manchester and the twin jetprop Fokker 50's from Leeds Bradford.. and in all this time their standard of service hasn't changed, maybe even improved, obviously there is not enough time to give a full cabin service between all the UK regional airports and Dublin some being only ...

Dalesman 19.08.2000 (22.08.2001) · Read full review
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Great Service

Advantages: Great inflight service
Disadvantages: book well in advance

...have no hesitation in recommending Aer Lingus above many other Airlines with so called cheap fares. The aircraft was roomy and bright inside, clean with a good inflight magazine with value for money onboard shopping available. The flight attendants were very helpful and made themselves available when requested evn though the flight was nearly full. The catering was a healthy sandwhich with biscuits and coffee or tea as well as a drink from the bar ...
...flight. The only downfall of the whole trip was the innefficiency of luggage at Charles De Gaulle Airport.The airport staff were unfriendly and totally unhelpful which was not a great advert for Paris or France, maybe this is Parisiennes as I have never found the French anything other than totally welcoming. ...

iainkay1 26.07.2000 · Read full review
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Jump aboard for no frills trips to Ireland

Advantages: Good service
Disadvantages: Very Basic

Aer Lingus are one of the 2 big players on the Ireland-England Route. The other being Ryan Air. Aer Lingus has been established for a bit longer than Ryan Air and it gives a better level of Service. They both operate from the same airport as my airline and the general concensus from passengers I meet is that Lingus give a better level of customer service. They are in direct competition with each other but there is plenty of trade for both of them ...
...workhorses on this route, flying many times a day, seven days a week. The staff always seem quite friendly when I meet them and the pilots are mainly irish as are their cabin crew. So if you want a typical Irish greeting on your trip, choose Aer Lingus. ...

buzzplane 13.02.2001 · Read full review
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Aer Lingers are constantly late

Advantages: Decent check-in staff (sometimes)
Disadvantages: Usually late, snotty service more often than not

...Royal Brunei). The whole Aer Lingus experience is nothing exceptional either - steward/esses tend to have delusions of superiority more often than not, while the food is unplentiful. Most Dublin-London flights seem to offer no more than a packet of peanuts by way of nourishment. All-in-all, disappointing, and I tend to avoid them where possible now (my company has some kind of group deal with them, so avioding hem can only occur for non-business ...

ildamiano 01.02.2001 · Read full review
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Aer Lingus : simply the best

Advantages: user friendly web site, low fares, excellent service
Disadvantages: very few

Using the Aer Lingus web site is simplicity itself. If your travel dates are flexible, it will offer a range of low fare options, many of which do not require a minimum stay. With your e-ticket, you can use the self service check-in machine, thus avoiding queues, and even select your preferred seat. Because of pre-assigned seating, there is no trouble boarding. I often fly to Heathrow for a day in London : the return fare is often 65Euro or thereabouts, ...
...On the Dublin London routes, Aer Lingus use Airbus aircraft which are roomy, and very comfortable, particularly when landing. The covered walkways are a boon in the winter. There has been much media criticism of Aer Lingus becoming a low fares carrier. As one who flies regularly (for leisure) I find them to be consistently very good, and I rarely have a gripe. ...

PatJordan 04.12.2004 · Read full review
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Aer Lingus - getting there...

Advantages: Good administration, competent staff, good ground handling and a good fleet.
Disadvantages: Not the cheapest option.

I have used Aer Lingus between Birmingham and Dublin for leisure travel since 1998. I have always found the administration to be efficient, the staff (both ground and aircrew) to be polite and helpful and the general level of service to be good. The presentation of the aircraft on the Birmingham - Dublin route is generally good, given the intensive use: all equipment is functional, the cabins quite clean, the basic in flight service cheerful and ...
...last year I travelled on to Chicago from Birmingham, by way of Dublin. I found the transatlantic service to be excellent in every respect. The aircraft were immaculate, in flight service efficient and friendly throughout, good audio entertainment and films, good food and drink - the vegetarian options for dinner were very acceptable. Flight deck announcements were informative and in one instance left passengers prepared for turbulance that might ...

Ardri 05.07.2004 · Read full review
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My favourite airline

Advantages: excellent customer service
Disadvantages: Don't have enough routes

Air Lingus is in fact Aer Lingus, Aer being Irish (Gaelic) for air while the Lingus is an Anglicisation of an Irish word meaning fleet. I Have been flying with Aer Lingus for 5 years now and my first trip was to JFK in New York. This was a chaarter so I got a load of drink and I was going away for the summer so we had good fun. Since then I've flown with them many times, mostly to Heathrow but also to Paris, Amsterdam and Chicago. I have always found ...
...customer service is very good even if you're in the cheap seats. On the long haul flights they take really good care of you. Nine times out of ten I'll choose them over anyone else and in comparison to some of the fairs you get with the budget airlines they're quite competitive. In the last few years they have made some real efforts to be more competitive, they're now part of the One World alliance with BA and American Airlines and they've launched ...

gallaron 13.03.2001 · Read full review
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Best Airline Ireland-UK???

Advantages: Can't think of any
Disadvantages: Aircrafts, Catering, Handling

As I am travelling on business quite a bit throughout Europe, I really feel I should express my dissatisfaction with this airline. First of all the handling at Dublin airport is not professional at all. In case that there should be any problems with the ticket, staff doesn't seem to be flexible enough to sort it out, so I decided on numerous occasions to fly with another airline instead, even though the ticket was not appropriate for that routing ...
...problems. Then obviously the state of the fleet is not too appealing. The aircrafts are generally old, except for the two or three (I am not sure of the exact number) of Airbus A321, which they seem to have purchased recently, and they seem in good condition. The rest of the fleet seems to lack in the upkeep, which might lead to worrying about the standard of maintenance which is applied, but there are no examples I can give, since it is very difficult ...

babyapple 03.07.2000 · Read full review
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Often under-rated

Advantages: Good rates available with companion fares
Disadvantages: Sometimes slightly higher priced than Ryan Air

We use Aer Lingus and Ryan Air quite often (see my review under Ryan Air). On the whole I have found the Aer Lingus service to be entirely satisfactory, and price wise they can sometimes be more competitive than Ryan Air (watch out for their Companion Fares). I don't feel there's much to choose between the two, and the only major disadvantage seems to be you can't book on line. The service provided is always to a high standard, both in the air and ...
...Air probably do provide more of the cheaper flights but there can be difficulty in obtaining these if your travel plans are not flexible. If using Aer Lingus and there's more than one person travelling it's best to book well in advance to get a Companion fare, if available. ...

Lizzy 04.07.2000 · Read full review
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An excellent service with a lot of smiles.

Advantages: Excellent staff who are very helpful, cheap prices
Disadvantages: Still not enough leg room and the flight is too long

I recently travelled with Aer Lingus from Dublin to Los Angeles and found the service to be first class. I got the seat as part of a seat sale and was concerned about the quality of service I would receive but I shouldn't have worried as it was excellent and I will definetly use them again. I took the seats because they were cheaper than all the other fares I had been quoted and because the flights were direct and in the end this proved to be of ...
...received 3 meals onboard and had free drinks for the duration of the flight. There was also a lot of entertainment which was suitable for the whole family including 3 films fresh from the cinema. I would encourage anyone who wants to fly to America to use Aer Lingus. ...

nem 31.08.2000 · Read full review
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