Airtours International - AIH

...can imagine the queues..........) Airtours should have been aware of this and been more on the ball with providing; at the very least; water for us. The airport was crammed full of people, it must have been 28 degrees outside at least and the air conditioning was not having as much of an effect as it should have. Other airlines were handing out water much earlier than Airtours. After being stranded for 10 hours, at midnight they announced they were ...
...same). Unfortunately, by this time Airtours had started handing out hot food too - I wasn't hungry any more but I was so angry I thought "I'm gonna eat the bloody thing anyway!" Luckily for me I had eaten, as it turned out to be yet more stodgy stale sandwiches and baguettes, only this time with toasted cheese and ham on them - more like a pizza. YUK!! Looking around the airport I could see other airlines handing out little packaged meals on trays ...

Dizz 01.07.2001 · Read full review
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Review of Airtours International - AIH

...of a packaged holiday with Airtours (as they were last year) and tickets are received from whatever Travel Agent or Tour Operator you booked the holiday with. *OBVIOUSLY, the safety measures found in both cabins are identical to that you would find onboard any plane. These are not compromised in “PremiAir” just because your ticket cost less. *Check-in clearly takes longer in “PremiAir” (doesn’t take a genius to work this out) as there are almost ...
...they do not work for Airtours International but Airtours themselves. These were (before the creation of My Travel) two separate companies. The only disadvantage I have is that because of the layout of the cabin (2 seats-aisle-3 seats-aisle-2 seats) if is inevitable that someone is not going to be next to their partner as you don't find many groups of 3. I had a bit of a neck ache on the outbound journey on the way out as my partner was seated behind ...

Saucy_Dee 18.11.2002 (19.11.2002) · Read full review
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Review of Airtours International - AIH

...airline turned out to be Airtours (or Airtours international as they seem to be called on all the paperwork). Our flight from Birmingham international airport was scheduled for take off at 4.10 pm and was pretty well on time – so far so good. However, on getting to our seats which were right at the back of the plane, we found that my husband was sat on the other side of the aisle to us and our 4 year old was sat in a seat next to the fire exit ...
...duly went to see the Airtours reps who assured us that all was ok and told us to stay put – on several occasions. Someone heard that the boarding gate was changed to b25 on the other side of the airport, still we were told to stay where we were. However, someone came and told one of the passengers (another passenger, not a rep) that our flight was boarding at another gate and sure enough, it came over the tannoy – ‘flight aih574 ...

frannie 20.06.2001 · Read full review
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Review of Airtours International - AIH

Earlier on this year Airtours merged with JMC and are now operating their flights through My Travel Airways. We booked our holiday to Florida in June 2001 and booked through JMC and was meant to be flying with them, until we had information that they changed our flight and we would now be with My Travel Airways. We wasn't too bothered as long as we got there. We couldn't understand why they changed our flight though and moved some of us who booked ...
...have anything to do with Airtours and my travel Airways ever again, even if I was paid 1 million ounds to do it. Cos the stress caused by the problems which occured and the rudeness of the staff is not worth it. We didn't however let these problems ruin our holiday. We lost a day going on our holiday too but didn't let it run away as we still done all the things we intended to do this time around. There was also never anyone to talk to when you ...

coolchanty 27.07.2002 (28.07.2002) · Read full review
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Review of Airtours International - AIH

...years ago, we booked with AIRTOURS INTERNATIONAL on our first trip abroad to Mexico. We enjoyed this extremely! The only fault with the flight, was with the cramped 'cattle shed' aircraft. So, the following year, we booked with AIRTOURS again and travelled to Dom.Republic. This time taking advantage of the flight upgrades - PREMIAIR GOLD. Costing approximately £249 each, this included wider more comfortable seats, additional legroom and a greater ...
...And were informed from other Airtours Passengers that these were not working when they had flown with airtours a year later! The same films and music channels as on our outbound journey making an 11 hr flight very boring. But to add more............... NO COMPLIMENTARY BAR! Apparantly, all the stock had been used on the aircrafts outbound journey to the Dominican Republic and the aircabin crew hadn't thought to re-stock, while our delay for them ...

GillyPooh78 04.05.2003 (07.05.2003) · Read full review
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Review of Airtours International - AIH

This opinion could have been written on under any of these headings it really is charter flights in general. Hard luck Airtours Apart from the oil it is basically lack of space. If a visitor from Mars was in his UFO hovering over a Mediterranean holiday resort airport and saw an object come out of the sky and land he would be amazed. Here was this cigar shaped thing with bits sticking out the side approx 30 yards long and 13ft wide coming to a stop, ...
...strange shaped things with 2 arms and 2 legs starting to climb down the steps. After 3 minutes he thinks how many of these things can you put in such small space and little did he know they’d been there for a least 2.5 hrs. There is a similarity between this situation and Hallmarks slogan for their stores in the US “pile them in, stack them high and sell em cheap” These in case you didn’t recognise them are package holiday ...

petersmyth1 18.01.2001 · Read full review
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Review of Airtours International - AIH

...We'd booked to go with Airtours to Belle Vue Apartments in Alcudia, we’ve been there before twice so thought we knew what to expect. We only went with Airtours because they worked out the cheapest for us. I’ll review Airtours the airline first and then Airtours coach pick up and transfer and resort rep services secondly.. amended 14.9.01 and put on a separate Airtours the Tour Operator review. AIRPORT / AIRLINE REVIEW A couple of days ...
...down annoying everyone. Airtours also made a booby by allocating a lady with some children emergency exit seats, so we did them a favour by doing musical chairs for take off and landing. In actual fact we wouldn’t be so accommodating next time. A few valuable lessons learnt for next years holidays. 1. Sort out fit to fly letters earlier – not that my cousin actually need them to fly its just to request certain seats if for a medical ...

Bevdav 13.09.2001 (14.09.2001) · Read full review
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Review of Airtours International - AIH

...and anything a chance. However Airtours have tried my patience once too many times. I travel on European charter package holidays, every year (sometimes twice per year) and have flown with most UK charter airlines i.e. the main ones being Air 2000, Britannia, JMC, Airtours etc. To be fair, charter airlines are not the authority on comfort, style and customer service because you have not had to get out a mortgage to buy your ticket, like you sometimes ...
...compared to some of my Airtours experiences, is virtually on-time. However the problem was with the return flight. Upon arriving at the terminal in Ibiza, we were informed of a 1 hour delay, which eventually worsened to nearly 2 hours. When finally on-board, we thought that it was all over and that we would soon be home. This, however was not the case! About 5 minutes after take off, I noticed that the engines were throttled right back and that we ...

xr2i16v 26.12.2000 · Read full review
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Review of Airtours International - AIH

...system. If you book Airtours holiday plus you get 4 free drinks vouchers for use on board which come in very handy, if you haven't got holiday plus or you have more than 4 drinks you have to pay. Drinks and snacks on the aircraft are quite expensive so it is well worth smuggling your own on-board!! Overall they are a good airline and are well worth flying with, as with all airlines you can have bad experiences but the good experiences make it really ...

dizzy__blonde 05.05.2003 · Read full review
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Review of Airtours International - AIH

...of which have been with Airtours International. Once was to Tenerife, once to Lanzarote and once to Sanford, Orlando - all three flights from Gatwick. I know that charter flights are not always going to be perfect (we were delayed both directions when holidaying to the States, and the screaming, vomiting baby in the check in queue ended up being just three rows behind us!) but Airtours have surpassed my expectations. Airtours staff have, in my eyes, ...
...My only real complaint about Airtours is the severe lack of space in the economy seats. Being a 5'8 teenager, I found the seats quite uncomfortable for such a long flight and other members of our party had to put up with metal posts in front of their feet, making space very restricted. Working in a hospital department which deals with DVT patients every day, I really do appreciate what effects cramped airline seats have on people today. Airlines ...

joannetillin 09.02.2001 · Read full review
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Review of Airtours International - AIH

I have flown with Airtours for the past 3 years and go abroad about 2/3 times per year. I have had no problems with Airtours, the flights are quite smooth (taking into account of airturbulance), the staff are professional, and the on board prices ae pritty cheap in relation to other airlines. The good thing about it is that Airtours make a collection of all spare change (only if you want to donate) of the foreign currency to a certain charity. This ...
...The on board service are very professional, and the staff often look relaxed as if they were enjoying their work. The staff will go out of there way to help with any problems. I can speak from experience with this as when I was in Tenerife a couple of years back, I injured my back. I had difficulty walking. During the flight home I was in a lot of pain, and the staff kept cheking to see if I was ok all of the way home. They gave me pillows to support ...

christopherbrown 23.11.2000 · Read full review
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Review of Airtours International - AIH

Airtours International are a very good customer focussed company as experienced on a return flight from Malaga Airport, Spain. When a fault on one of their planes put the plane out of action, a replacement was found in enough time to prevent any delay on take off. Cabin crew were excellent, very friendly all throughout the flight. This was the first time that I had flown with Airtours international and I will definately fly with them again. I was ...

JasonT 08.08.2000 · Read full review
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Review of Airtours International - AIH

I have personally flown with airtours four times. Out of those four times I was delayed twice, once due to a problem on the aircraft. We had actually boarded the plane in advance and others were startting to board the plane until a mark was spotted on the side of the plane. We were taken off the plane and after a period of 2 hours with announcements of an indefinate time delay we were finally told the plane was deemed unflyable and were delayed 6 ...

KingWaz 26.08.2000 · Read full review
Review of Airtours International - AIH

...have been on holiday with Airtours two times in the past, once to Tunisia and once to Greece. There were both package holidays. The flights to both destinations and back were quite satisfactory and so were the hotels I stayed with my family. However, the fact that the hotels were located in the middle of nowhere was really annoying. In Tunisia, despite the fact that the hotel was beautiful and the rooms were alaways clean, it was located miles apart ...
...other means of transportation (which were rather unlikely to find) to go anywhere. This made us stay in the hotel most of the days or spend a fortune whenever we decided to travel around. Furthermore, the food and especially the salads at the buffet in the hotel restaurant were kept without ice, this made us feel disgusted looking all sort of inscets flying around. Our holiday in Greece was also spoilt by the fact that our hotel was located very ...

kkjc9734 03.12.2000 · Read full review
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Review of Airtours International - AIH

I have travelled on an airtours flight 3 times now. The actual aircraft used are of a good standard but are the same as all charter flights with what can only be classed as cramped conditions. Personally I think these are fine for relatively short haul flights as the prices are kept down. The steward staff were well presented and courteous and the food was not bad, just OK. I am not bothered about in flight duty free and gifts as you can get them ...
...so I cannot comment on this. The flights were on time except once where we left 20 minutes late, but managed to make up time to arrive as scheduled! I think it was tailwinds or something. I do not hold the actual holiday company in high esteem though. Their service quality in terms of resort, brochure descriptions and reps have all left something to be desired and I have often met many others who think along similar lines. I think they are OK unless ...

bssb 21.07.2000 · Read full review
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Review of Airtours International - AIH