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I'm Not Complaining Diamond review

Advantagessee review

Disadvantagesnone whatsoever

"...by the tour operator - AirTours - that I thought they deserved a plug. Our party consisted of myself, my next door neighbour, her mother and mother's friend. Mother and friend are not in the flush of youth and we decided to go for assisted boarding, both of them being a bit old and decrepid and not too steady on their pins. From the moment we arrived at the check-in desk we were treated like VIPs. The front seats in the plane had been reserved ..." Read review
27.09.2004

Ciao members have rated this review on average: very helpful

At least they didn't dump me on a building site

AdvantagesThere's someone to answer your questions when you're stuck in the middle of nowhere

DisadvantagesThe reps are sometimes a bit too overexcited for my liking...the transfer coaches are not always punctual

"Following a messy break-up from a longtime loser, there was only one thing for it-a good old girly holiday with my best mate. I scoured the net and trawled through websites such as 'teletextholidays.co.uk' and 'lastminute.com' and found a couple of last minute offers which caught my eye. Cutting a long story somewhat shorter, I settled for a week-long getaway to somewhere in the Costa del Sol. Somewhere in the Costa del Sol? ************************************ ..." Read review
14.09.2004

Ciao members have rated this review on average: very helpful

Community Level 5art1954

art1954

Airtours Could Be Better With Their Reps

AdvantagesGood flight Crew

DisadvantagesBad Reps

"...is the airport and the Airtours plane, a A320 airbus and it was one hell of a plane. And there standing on the deck of the plane was the sweetest little redhead that I had ever seen. The red hair was set off by this fantastic light blue top and dark blue skirt, full marks to Airtours for choice of uniforms. And of course during the flight she goes and asks me the question that no woman should ever ask me, "Is there anything I can help you with Sir"...I ..." Read review
19.09.2001

Ciao members have rated this review on average: very helpful

Community Level 2SpinyFirst

SpinyFirst

We wanted a cheap holiday. We got one.

AdvantagesCheap and Cheerful

DisadvantagesHoliday reps with bad attitudes.

"One of Airtours many guises is "Aspro Holidays For Less." Just the ticket for a low-budget family holiday. We had no illusions as to what my self-catering accomodation in Cambrils would be like. We weren't paying much - just over £800 for a family of 4 for 2 weeks. Actually, we were pleasantly surprised. Although the Pins Marina Park apartments had little to offer other than a pool and a british pub ajoining it (yeukk!! why go to Spain ..." Read review
12.10.2001

Ciao members have rated this review on average: very helpful

Community Level 6RobinLawrie

RobinLawrie

Up Up and Away

AdvantagesSee Opinion

DisadvantagesSee Opinion

"...actually praises such a company, Airtours Holidays Limited. I have used Airtours six or seven times, and have on occasion used other holiday companies. Without exception I have found Airtours to be the best, not only in price, but also in quality of service. Please don’t fill the remarks box with stories of how your gravy was cold on the flight meal, or how it rained most of the time you were away. Why so much emphasis is placed in a meal on ..." Read review
07.07.2001

Ciao members have rated this review on average: very helpful

Community Level 1chieftain01

chieftain01

Airtours a special mention

AdvantagesPleasant, friendly reps and having someone you can depend on at any time.

DisadvantagesHaving an accident in the first place

"...security guard pointed to the Airtours board with the mobile number of our rep on it. Within 2 minutes of getting her out of bed Karen was in reception, (I didn't realise she stopped on the resort), finding out what the problem was and calling the ambulance. Whilst the doctor and English speaking nurse that had been requested were examining my son, Karen was ensuring that I had all of the correct paperwork together for the hospital so I would have ..." Read review
20.08.2001

Ciao members have rated this review on average: very helpful

Community Level 1PsychoDI

PsychoDI

Beware of Anything That's Offered "Free" by Airtours

AdvantagesCheap

DisadvantagesCustomer Service Line is a joke; You get what you pay for so spend it elsewhere

"...get out there, booking with Airtours and flying direct from Glasgow with Thomas Cook Airlines. One of the big attractions for us was the promise from Airtours of "free car rental" with the offer. Admittedly this was for an economy sized car, but hey, there was only 2 of us. Only the insurance to pay for, we were told. Great ! ! For a week in an economy car then, that should be say £100? To be on the safe side, I called their Customer Services (and ..." Read review
14.07.2009

Ciao members have rated this review on average: very helpful

Community Level 4serza

serza

Thanks for the great memories (not)!

AdvantagesNone that I can think of right now

DisadvantagesSee text!!!

"...but we recognised the name Airtours and we were satisfied that they would provide a good service. Ha! As we arrived at the airport, all excited and eager to start our holiday, we found that our flight time was different to that on the ticket. It was 2 hours and 15 minutes later than we had thought. The first thought that crossed our minds was why hadn't we been notified? It didn't appear to be delayed at all - that time seemed like its normal ..." Read review
26.06.2003

Ciao members have rated this review on average: very helpful

Community Level 6WAD1-2-3

WAD1-2-3

Take advantage of the cheap prices

Advantages-

Disadvantages-

"...lots of people think that Airtours service isn’t the best in terms of service (based on some my friends views), but I have always found it efficient. OK, it’s no business class and there maybe no fancy food but it’s quick and direct and cheap. Perfect for a low priced holiday, who cares about the frills. So, what’s so good about them? This summer my friend managed to leave her handbag on the plane and it contained ..." Read review
27.09.2001

Ciao members have rated this review on average: very helpful

Community Level 4HellyBelly

HellyBelly

If you want the best you have to pay best prices

AdvantagesCheap and cheerful

DisadvantagesCan't please all of the people all of the time

"...have been on holiday with Airtours a few times and had no problems. I think that you get what you pay for and at the end of the day Airtours cater for people who can't afford to go for the top of the range hotels in the poshiest of areas, that is not to say that I would be happy spending a week in a slum, but I always do a bit of research into the area where I stopping before I book. Ask around and see if anyone you know has been to the complex that ..." Read review
12.10.2000

Ciao members have rated this review on average: very helpful

Community Level 7andycharger

andycharger

Not that good

AdvantagesNot that good anymore

Disadvantagesterrible service

"...problem with reps o an Airtours holiday. I have been away with other companies like Thompson, Club and inspirations and they are always real keen to sell you trips that you dont want. there is no hustle and bustle with these guys. They know you want some peace and quiet and are prepared to let you get on with it. Of course they are on hand if you need them so its a happy medium. In turkey, we had a lot of help from the rep after one of our party ..." Read review
16.02.2001

Ciao members have rated this review on average: very helpful

Community Level 1leeradford

leeradford

Don't go on the Airtours excursions!

AdvantagesNice hotel, pleasant flight

DisadvantagesThe parts that were handled by Airtours

"...on the holiday was with Airtours themselves, we wanted to book some of the excursions but our rep never turned up once for the first week - we eventually got them booked through the rep in the second week, but compared to rep in our last holiday who was there 8 hours a day, 5 days a week (Thompson). Seeing as though there wasnt many english guests Airtours most probably thought it wasnt worth making sure the rep was there! We booked the island ..." Read review
16.07.2003

Ciao members have rated this review on average: very helpful

Community Level 6belinda9

belinda9

Too big too quick

Advantagesgood airline

Disadvantagesgot too big too quick

"I only used Airtours because they are a local company. They started off in a little shop near my home town. They have grown into a well known and large tour operator. I know at least half a dozen people who have had bad experiences with them. Back in 1995 I booked a weeks holiday to Majorca with Going Places who are part of the airtours group. The girls there were very friendly and I trusted them to find me a decent holiday. It was one of those ..." Read review
18.02.2001

Ciao members have rated this review on average: very helpful

Community Level 2sbenbow

sbenbow

Airtours - Cheap and Cheerfull

AdvantagesCheap, Good Service

DisadvantagesSometimes you felt part of a crowd rather than an individual on holiday

"...free extra nights stay which airtours footed the bill for (in a decent hotel). They even sent letters to all passengers afterwards detailing what went wrong so people could claim back on their holiday insurance if they wished. All in all, a very organised company - they know what people want out of a holiday - fun and no fuss. ..." Read review
05.08.2001

Ciao members have rated this review on average: very helpful

Community Level 1Fatbloke

Fatbloke

Pas de Problem !

AdvantagesGood Service

DisadvantagesPaying for drinks

"...was a bit dubious about Airtours as I had heard that they were not the best travel operator. Well, that was a load of old rubbish ! The flight was a bit cramped but we had enough room. We prebooked our seats so we ensured we sat together and were also able to select our meal in advance. The bad thing about the flight was having to pay for drinks. The rep at the resort was out of this world and could not do enough for us. He was always available ..." Read review
03.08.2000

Ciao members have rated this review on average: helpful



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