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Reviews - Alpharooms.com

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Not for me

Cheap

Non-existent customer service, complaints ignored,...

Alpharooms - cheap for a reason We booked a week's break through Alpharooms as they consistently came up cheapest while searching for our chosen destination in Europe. I really wish I'd read reviews on them before I booked. The hotel we wanted came up with different room types, and I phoned their...

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Good

“Alpharooms, booh hoo.”

published 18/01/2010

Usually good response

Poor customer service this time.

I have used ALPHAROOMS on several occasions as it has often had the best quote, and on those occasions have not had any problems. I would like to stress that even with the problems on this booking I would still use them in the future but hope that ALPHAROOMS will address the root cause that led...

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Not for me

A 10% discount from them messing up the first book...

Mainly their INCREDIBLY poor customer service, it'...

Well what can be said about Alpharooms….. Fairly Cheap? Well yes. But at the same time - Crooks, Charlatans, Untrustworthy, Uncommunicable could also be said. But mainly just one thing should be said in particular DO NOT UNDER ANY CIRCUMSTANCE BOOK WITH THEM! I have never EVER dealt with a more...

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Excellent

“Alpha bit of that”

published 07/08/2006

Good prices, Good cistomer service & Good hotels

They sell finanace???

I managed to book some really cheap flights in July to Salou in Spain and then all I needed to get was some cheap accommodation. I surfed around for a bit checking out all the usual so called 'cheap' websites and couldn't really find anything I was looking for. Which was pretty much a decent 3*...

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Not for me

Easy to book through the website, low prices.

No communication, no answer to phone messages or e...

The Boyfriend and I were excited! We'd finally managed to agree on flight times, find the passports and all that remained was to book our accommodation. We were going to stay with The Boyfriend's mum in Spain and as such only had to book a single night's stay in Malaga between the airport and...

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Not for me

None

Extremely poor after sales service, lack of respon...

My son and his very young family (age 5 and 2), having been given a reference to ensure he was booked into the same hotel as other members of his family (us) had used, made a telephone booking to the Flora Aparthotel in Puerto Pollensa, Majorca but realised within minutes that he had been booked...

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Not for me

GREAT IF YOU WANT SOMEONE TO TAKE YOUR MONEY SUPER...

Accommodation booking non-existent - abandoned on ...

******DO NOT BOOK WITH THIS COMPANY - NO ACCOMMODATION PROVIDED DESPITE BEING PAID FOR A MONTH IN ADVANCE - ABANDONED IN ZANTE!!! NO RESPONSE TO EMAILS/PHONE CALLS - TOTAL WASTE OF TIME/MONEY******** Booked a holiday through Alpharooms - had never heard of them but the price was good and they...

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Satisfactory

We did manage to get a cheap holiday

No customer service, lack of communication, poor c...

I had a bit of a nightmare from start to finish. I would not recommend booking a holiday with Alpharooms. I booked a weeks holiday to Magaluf with four friends and we wanted somewhere cheap and Alpharooms came up with the best price. On booking the holiday I was told I would receive a...

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Excellent

“ALPHAROOMS OK AS BOOKED”

published 24/02/2008

Seem to often be cheapest.

None

Saw there were three reviews on Alpharooms, of which two seemed quite negative, so to redress the Balance, here we go. We had booked to go to Madeira to the Hotel Windor in Funchal, but Roz my sister-in-law saw a Vila Gale Hotel at Santa Cruz, as we have liked the Vila Gale chain, we decided to...

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Not for me

“Time Wasted”

published 20/01/2008

Prices

Fail to Deliver

Used this company numerous times without a problem, BUT when a problem did arise they were extremely inefficient, which cost us the loss of air fares. We found out less than 3 days before travel that a room booked 5 months previous was overbooked, Alpharooms had known of this problem for a whole...

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Good

Cheap

poor customer services, prone to making mistakes

Just want to share my experience with Alpharooms when booking a hotel & flight with them in July 2010. I booked the holiday in July to Spain, flights were €968 for 5 people & hotel was €567 for a week, I was very happy with the price as it was the lowest I could find, plus the airport was close...

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Not for me

“Mickey Mouse Company”

published 09/02/2011

Initially cheap but now has cost me double

Poor customer service, long 'hold' waiting times, ...

.I had booked a week to Tenerife in May 2010 through Alpharooms. The initial booking was made in June 2009. After booking online i found that there were discrepencies when receiving the email confirmations therefore tried to call their customer services. After waiting 37 minutes i decided to call...

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Excellent

“Cheapest and Best”

published 24/08/2011

Quick and easy to book everything at one time.

None that I've found so far.

Nowadays I don't bother checking separate flight and accommodation sites as I know from experience that I'm going to get the best deals on Alpharooms. The site is easy to navigate and it's simple to find what you're looking for. There are reviews of accommodations so you can see what other people...

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Not for me

published 31/07/2008

Alpharooms was offering the best prices at the time when I booked, but the low price was not worth the trouble that I had with them after booking. Instead of one room, they charged my credit card for two rooms. I wasted a lot of time making noumerous calls, and I was told every time that there was only one booking on my name and that it was a mistake from my bank. I even sent emails and never received a reply. I did finally receive a refund, but 4 months later they sent me a letter claiming that I made a booking with them and didn't pay for it, the same one they had charged me by mistake! I am very unimpressed and would not recommend Alpharooms to anyone.

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Excellent

Cheap, good selection of hotels, easy to use

None found so far

The first time I used Alpharooms was via a friend recommendation, and I haven't looked back! I prefer to book my flights and accomodation separately as more often than not this proves to be the most economical method for me, and have always found that Alpharooms offer great value for money hotels...

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