American Airlines - AAL > Reviews

Advantages: It has more segments than any other airline
Disadvantages: Don't get on board hungry

...all of my time on American Airlines (AA). Now you might not think that AA is of any interest to you in the UK. However, AA is part of a frequent flyer program called the OneWorld Alliance. Any flights that you take on American, Aer Lingus, British Airways, Cathay Pacific, Finnair, Iberia, Lan Chile or Quantas counts toward this program and can be used for free flights with any of these airlines. I quite often get email alerts for flights from Dallas-Ft. ... Read review

Advantages: Extra 3" of legroom, tasty meals, prices
Disadvantages: Grumpy staff, poor service, never apologise for their mistakes

I used American Airlines to travel from Heathrow London to Chicago, Chicago to Las Vegas, a week later Las Vegas to San Francisco via Los Angles & another week later San Francisco to London Heathrow. Why use American Airlines when I could have used any number of other airlines? There were two main factors, price & the extra legroom in cattle class (sorry economy!) which the airline boasted at the time. An extra 3" means a hell of lot when you're ... Read review

Advantages: Great Leg Room in Coach, Prices, Service, Safety
Disadvantages: Not such great movies, not extremely clean on short "shuttle" flights

...both trans-Atlantic and US-domestic, on American Airlines. I think you’d agree with me that after this extensive experience, I now have sufficient fodder to allow me to forward to you my opinion of this particular airline. First of all, I bet you’re wondering why I would even bother to tell people in the UK about an airline that caters mostly to US flyers? Well, you should know that American Airlines (AA) is in partnership with many non-US airlines, ... Read review

Advantages: not many, free drinks throughout the flight
Disadvantages: a bit basic, couldn't see TV monitor.

...got round to writing about American Airlines. I was going to do it last week, but with there being yet another disaster with A/A, I thought it wouldn't be the right time to do a review about them. On the 14th of October, my husband and I boarded the flight AA 55 to Chicago, with slight apprehension. As we were in the queue waiting to check in, we looked around to see if there were any suspicious characters. No, everything seemed ok. I didn't ... Read review

Advantages: Cheap
Disadvantages: See op

American Airlines, is one of the major airlines in the US flying to over 275 destinations worldwide. Along with it's regional airline American Eagle it is a key player in the Airline industry in the US. Serving a wide and diverse international and regional destinations. American Airlines/Eagle operates some 4,100 flights daily using a combined fleet of 1,100 aircraft. From the UK AA fly from London's Heathrow and Gatwick as well as Manchester with ... Read review

Advantages: Legroom, 777's, Competitive Price
Disadvantages: Meals could be better

...Virgin(3), British Airways(2), Continental(1) and American Airlines(4). As someone who stands tall at 6'4", the legroom issue may well be higher on my priority list than others - in fact, in deciding who to fly with I would list my priorities as:- 1. Comfort 2. Price 3. Timetable and routing 4. Meals 5. Service Taking these factors into consideration, American Airlines is my preferred airline. They have adopted a policy of increased legroom ... Read review

Advantages: Good sevice,increased leg room
Disadvantages: Check in procedure(if still used)

I have used American Airlines on four seperate occasions and so my opinion is not based on a one off experience. The last time I flew with them was last year.I went from London Heathrow to Orlando via Chicago(which is AA hub airport)On the return leg I flew from Miami directly into Heathrow. On arriving at Heathrow they had a system in place where there was one line for all destinations.Perhaps we timed it right,I don't know, but we had to wait ... Read review

Advantages: Good leg-room, many flight routes, may get good ticket price
Disadvantages: Bog-awful films, WET LUGGAGE

American Airlines (AA), along with United, make up the two largest american airlines. American have a policy of being very customer-friendly, which is reflected in their decision to give customers leg-room in coach class, so that you won’t have to be a contortionist on a long-haul flight. However, my experience of AA is not so customer-friendly. Let me explain. I was recently on a trip from Glasgow to San Francisco International, with a change ... Read review

Advantages: Good direct service, ticks all the boxes
Disadvantages: Food, planes and service all very average

...there was to fly with American Airlines which offers a non-stop service from Manchester, UK where I live. The American Airlines (AA) service is code share with British Airways and departs from terminal 3 at Manchester Airport and arrives at Boston's Logan Airport which is only three miles or so from the centre of Boston. Booking: Booking is easiest via the American Airlines online website which offers the most competitive prices most of the ... Read review

Advantages: Cheap and Punctual (most of the time)
Disadvantages: Food, alcohol not free, domestic connections, rude staff

...SAN via JFK return with American Airlines. The return flight cost £360pp Economy in January via the AA website which is pretty cheap to the West Coast. Outbound: Check in at Heathrow was quick and easy and the clerk was friendly and helpful. Since we had a connecting flight, we were prevented from purchasing spirits as we had to go through security again at JFK (no liquids) read on and find out more in a bit! As the Americans don't ... Read review

Advantages: comfortable, good food
Disadvantages: headset rental on some journeys, no frequent flier miles on some legs of the trip

I flew on AA from Heathrow to JFK then onwards to Barbados and then the return (BGI-JFK-LHR) with a 1 week stopover in New York on both legs of the journey. My experiences were very mixed. On the first leg (LHR-JFK) I found the seating to be rather close . . . closer than usual for a trans-atlantic flight. There were no individual monitors in the backs of seats but we were provided with free headsets and the food was of good enough quality. The ... Read review

Advantages: Comfy seats, helpful cabin crew, tv/games/headset, food
Disadvantages: over priced, 747 still doing the rounds

I've used American Airlines before and felt compelled to use them again for our trip to New York a couple of weeks ago. Usually we're stuck with rather old 747s but on the outward bound trip from Heathrow to JFK we had the benefit of a lovely 777 with all the knobs & gadgets to cure the rather boring 6 hour longhaul flight. Unlike the rather cramped seating arrangments found on the 747, there was a decent amount of room to move my lanky 6ft ... Read review