Advantages: ACTION PACKED ITINERARY AND FAULTLESS ARRANGEMENTS Disadvantages: LACK OF FREE TIME TO SHOP
...been to Asia before, but Archers soften the blow with professional attention to detail and exceptional friendly service - what more can one ask? We certainly had great value for money and memories by the score. Kate Strong
Bristol
Visiting China is a real treat and the cruise along the Gorges was particularly enjoyable - the President 2 is certainly not cruise liner standard, but the cabins are clean and service standards good. There is no faulting ...
KATESTRONG 03.11.2007 (02.11.2007)
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Ciao members have rated this review on average: helpful Review of Archers Direct - Holidays
Advantages: Everything had perfect timing ,Perfect Tour Guide, Disadvantages: NOT wheelchair friendly ( although this did not affect us )
...enjoy.
Would we use Archers again YES, this was the first Archers trip we have done , and we extended it to visit HongKong , stayed at the Park Lane Hotel, again fantistic, look at my pictures and then tell me you didn't enjoy it , we were very lucky to be with a very friendly group and in our opinion Chris Wang was by far the top guide and we thank him lots. we had two birthdays within our stay whic were made even more special. our overall rating ... ...Also worth bearing in mind China appeared to be very clean wherever we went no rubbish littered around
Enjoy a wonderful Holiday and experience the culture ,& weather of somewhere different from Linda & Jim Lumley
p.s our next trip with Archers is America with extras ...
Derizor 04.11.2008
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Advantages: none Disadvantages: very poor customer care
...We had to remind Archers to send the holiday documents. They were finally received only 4 days before departure!
We had booked a resort holiday in Montecatini (travel via Venice Airport). When we checked in at the UK airport we were informed that the flight was cancelled and substituted with one that did not provide in flight catering. It was late departing. In Italy during transfer to the Venice hotel we were informed that the accommodation was ... ...providing customer satisfaction. Complaints to Archers resort manager were a waste of our time! Even the additional booked outings did not go without fault. But it’s a long distressing story. We did not get a holiday in our opinion,and were glad to get back to the UK.
Even seasoned Archers travellers in the group said they would never use Archers again after this experience.
A complaint to Archers office on our return was initially ignored, ...
TopCcatciao 06.09.2005
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Value for Money
Quick review of Archers Direct - Holidays
Holiday to Italy with Archers was a complete disaster, ghastly hotels, very poor quality food and customer care appalling.
Holiday rep only interested in optional extras at a high price.
If you do not have to book with Archers - don't
Not an experience to be repeated.
Venice hotel, on busy main road with no facilities
Rome hotel, miles from city centre.
The only reason these hotels are used by Archers must be cost. ...
ebpayne 30.12.2007
Ciao members have rated this review on average: helpful Review of Archers Direct - Holidays
...the right thing by informing Archers immediately I would be unable to travel but the same day putting forward the alternative name. They do give a 14 day period prior to commencement for this arrangement but this was impossible in our case and my friend having travelled with Archers at least 10 times in the past thought we would receive a sympathetic hearing - not so! I was told initially we would probably have to pay the airline extra for change ... ...I did receive £200 of Archers holiday vouchers, which surely, accepts a modicum of guilt. My friend travelled alone, with free seats on the aircraft, the touring coach in Canada and room key for hotels still available in my name. I could not advise anyone to have dealings with a company that treats its customers this way ...
NORTHEAST96 15.11.2009
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Advantages: Virtually zero Disadvantages: Grossly overpriced, terrible resorts managers
...was supposedly a four star hotel. Complaints to resort manager ignored and she refused to talk to us.
This did not just happen to us but to three or four other parties on the same holiday.
Complaint to Archers office ignored - blamed us for "too high expectations!!!" ...
beveridge 27.12.2004
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Ciao members have rated this review on average: somewhat helpful Review of Archers Direct - Holidays
Advantages: Well organised, really helpful tour managers & great value for money Disadvantages: Initially I'd never heard of Archers Direct
...plus we hadn't booked with Archers Direct before. I read their customer holiday reviews on their website which were really helpful but you never really know until you get there.
The holiday ran like clockwork, mostly due to our very knowledgeable tour manager who bent over backwards for all of us and we had a fantastic driver. We really didn't have to worry about a thing. Everything was so well organised, we were taken care of superbly. Plus, it ...
Tabasco 20.12.2006
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Ciao members have rated this review on average: somewhat helpful Review of Archers Direct - Holidays
...booked our next holiday with Archers Direct. This tour operater has a wonderful range of holidays that span the globe. As well as the usual package holidays to Majorca etc. they have some very exciting packages such as touring the mid west of the USA and a scenic Scandinavian tour lasting 12 days. The advantage of this type of holiday is that you are able to see and visit many more locations in a well planned tour.
Archers Direct prices are very ...
gravin 15.08.2000
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Ciao members have rated this review on average: somewhat helpful Review of Archers Direct - Holidays
Advantages: Everything you need for a well organised tour Disadvantages: None
We wanted a variation on the tour whereby we wanted to go to San Francisco first to break the journey and New York on the way back. The sales staff were excellent in getting us the type of 4 star accomodation we wanted. Nothing was too much trouble. The tour guide in Hawaii was superb and looked after everyone very well. (Well done Pam.) We went to 4 islands over the 3 weeks, which involved flights between each. The trips were great and we went on ... ...valley where they filmed Jurassic Park. It was awesome. The video that went with it which we bought ($20)was our own individual journey which we didn't realise until we got home with it, but it was edited excellently with commentary from the pilot as well as background music. It is something we will treasure forever.
Several people with walking sticks coped very well and were given priority on Hawaii's internal flights.
Well done Archers. You really ...
Tebay 24.07.2006
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Ciao members have rated this review on average: somewhat helpful Review of Archers Direct - Holidays
Advantages: Local pick ups Disadvantages: Part of COSMOS
...Also Archers is part of COSMOS, who seem more interested in screwing money out of their clients, than ensuring that the holiday is a success.
The cost of the extra excursions is quoted in US dollars and payment will only be accepted in US dollars or the local currency. ...
BexM 12.06.2003 (27.08.2003)
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Ciao members have rated this review on average: somewhat helpful Review of Archers Direct - Holidays
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