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Community Level 1KATESTRONG

KATESTRONG

THE WONDERS OF CHINA AND THE MIGHTY YANGZTE

AdvantagesACTION PACKED ITINERARY AND FAULTLESS ARRANGEMENTS

DisadvantagesLACK OF FREE TIME TO SHOP

"...been to Asia before, but Archers soften the blow with professional attention to detail and exceptional friendly service - what more can one ask? We certainly had great value for money and memories by the score. Kate Strong Bristol Visiting China is a real treat and the cruise along the Gorges was particularly enjoyable - the President 2 is certainly not cruise liner standard, but the cabins are clean and service standards good. There is ..." Read review
03.11.2007

Ciao members have rated this review on average: helpful

Community Level 1Derizor

Derizor

Beautiful China

AdvantagesEverything had perfect timing ,Perfect Tour Guide,

DisadvantagesNOT wheelchair friendly ( although this did not affect us )

"...and enjoy. Would we use Archers again YES, this was the first Archers trip we have done , and we extended it to visit HongKong , stayed at the Park Lane Hotel, again fantistic, look at my pictures and then tell me you didn't enjoy it , we were very lucky to be with a very friendly group and in our opinion Chris Wang was by far the top guide and we thank him lots. we had two birthdays within our stay whic were made even more special. our overall ..." Read review
04.11.2008

Ciao members have rated this review on average: helpful

Community Level 1TopCcatciao

TopCcatciao

Archers Direct - Montecatini Italy

Advantagesnone

Disadvantagesvery poor customer care

"... We had to remind Archers to send the holiday documents. They were finally received only 4 days before departure! We had booked a resort holiday in Montecatini (travel via Venice Airport). When we checked in at the UK airport we were informed that the flight was cancelled and substituted with one that did not provide in flight catering. It was late departing. In Italy during transfer to the Venice hotel we were informed that the accommodation was ..." Read review
06.09.2005

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Community Level 1ebpayne

Quick review of Archers Holidays

"Holiday to Italy with Archers was a complete disaster, ghastly hotels, very poor quality food and customer care appalling. Holiday rep only interested in optional extras at a high price. If you do not have to book with Archers - don't Not an experience to be repeated. Venice hotel, on busy main road with no facilities Rome hotel, miles from city centre. The only reason these hotels are used by Archers must be cost.
30.12.2007

Ciao members have rated this review on average: helpful

Community Level 1NORTHEAST96

NORTHEAST96

Archers Direct and its lack of customer service

AdvantagesNone

DisadvantagesNothing but

"...the right thing by informing Archers immediately I would be unable to travel but the same day putting forward the alternative name. They do give a 14 day period prior to commencement for this arrangement but this was impossible in our case and my friend having travelled with Archers at least 10 times in the past thought we would receive a sympathetic hearing - not so! I was told initially we would probably have to pay the airline extra for change ..." Read review
15.11.2009

Ciao members have rated this review on average: helpful

Community Level 1beveridge

beveridge

Archers Italian Twin Centre

AdvantagesVirtually zero

DisadvantagesGrossly overpriced, terrible resorts managers

"...on the same holiday. Complaint to Archers office ignored - blamed us for "too high expectations!!!" ..." Read review
27.12.2004

Ciao members have rated this review on average: somewhat helpful

Community Level 1APrigbye

APrigbye

Broaden your horizons with the help of Archers Direct

AdvantagesWorry & trouble free tour, Packed with interesting facts sights & experiences....Bring it on!!

DisadvantagesStarts & Finishes within the congestion Zone of London...Better to start outside, saves £20!!!

"This was the first ever coach tour we had taken. We wanted to see Europe, but with no real experience, we wanted to sample lots of places before comitting to a particular country or resort. This has proved to be a good choice as we saw so many things that it will take us years to visit all the places we liked.Our enjoyment was due in no small measure to the Tour Director "Stefano Baretta" and our driver "Genaro".In addition, the preparation ..." Read review
19.01.2012

Ciao members have rated this review on average: somewhat helpful

Community Level 1Tabasco

Tabasco

USA touring holiday to Memphis, Nashville & Vegas

AdvantagesWell organised, really helpful tour managers & great value for money

DisadvantagesInitially I'd never heard of Archers Direct

"...plus we hadn't booked with Archers Direct before. I read their customer holiday reviews on their website which were really helpful but you never really know until you get there. The holiday ran like clockwork, mostly due to our very knowledgeable tour manager who bent over backwards for all of us and we had a fantastic driver. We really didn't have to worry about a thing. Everything was so well organised, we were taken care of superbly. Plus, ..." Read review
20.12.2006

Ciao members have rated this review on average: somewhat helpful

Community Level 2gravin

gravin

Hit the bullseye with Archers

AdvantagesExcellent packages. Excellent prices.

Disadvantagesnone

"...booked our next holiday with Archers Direct. This tour operater has a wonderful range of holidays that span the globe. As well as the usual package holidays to Majorca etc. they have some very exciting packages such as touring the mid west of the USA and a scenic Scandinavian tour lasting 12 days. The advantage of this type of holiday is that you are able to see and visit many more locations in a well planned tour. Archers Direct prices are very ..." Read review
15.08.2000

Ciao members have rated this review on average: somewhat helpful

Community Level 1Tebay

Tebay

ARCHERS HOLIDAY TO HAWAII

AdvantagesEverything you need for a well organised tour

DisadvantagesNone

"We wanted a variation on the tour whereby we wanted to go to San Francisco first to break the journey and New York on the way back. The sales staff were excellent in getting us the type of 4 star accomodation we wanted. Nothing was too much trouble. The tour guide in Hawaii was superb and looked after everyone very well. (Well done Pam.) We went to 4 islands over the 3 weeks, which involved flights between each. The trips were great and we went ..." Read review
24.07.2006

Ciao members have rated this review on average: somewhat helpful

Community Level 1BexM

BexM

See France and die

AdvantagesLocal pick ups

DisadvantagesPart of COSMOS

"...'pickle' with the excursion payments. Also Archers is part of COSMOS, who seem more interested in screwing money out of their clients, than ensuring that the holiday is a success. The cost of the extra excursions is quoted in US dollars and payment will only be accepted in US dollars or the local currency. ..." Read review
12.06.2003

Ciao members have rated this review on average: somewhat helpful



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