Arriva gets you there...eventually
Review of Arriva Trains Wales by
Katieshaz
Advantages: Gets you from A to B...eventually. Friendly staff
Disadvantages: Slow, overcrowding, punctuality, horrible toilets
...had the 'pleasure' to travel Arriva Wales frequently. My boyfriend is studying at Aberystwyth University so I find myself changing at Birmingham for an Aber train.
About Arriva: They have 116 trains covering a network of over 1009 miles, with 1860 employees. Apparently they run 788 services a day during the week but there are no figures for how many of these services actually run, many are cancelled every day! According to their website, the route ...
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very helpful

04.05.2006
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Very good TOC
Review of Arriva Trains Wales by
smcclt3006
Advantages: Friendly staff, Good value for money and reliable trains.
Disadvantages: There need to be more staff at all stations for longer hours.
HOW EASY IS IT TO BUY A TICKET?
Well, it really depends where you are when you want to buy a ticket. For instance, I travel regularly between Aberdare in South Wales and Cardiff Central. If I needed to buy a ticket from Aberdare, then i would really have no chance. Theres no ticket machine, yes, there is a ticket window, but thats never ever open, maybe perhaps for only a few hours a day during the peak for the commuters. Your only other chance ...
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very helpful

09.08.2007
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Arriva trains Wales - There must be another way!
Review of Arriva Trains Wales by
donnabroom
Advantages: You eventually get to your destination.
Disadvantages: Over crowding, often late, difficult staff.
...a VERY bad experience with Arriva trains Wales, so I am sorry if this review sounds a little "ranting". I will try and deliver a fair and balanced review of their services.
Firstly a little information about Arriva trains Wales. Arriva trains Wales took control of the franchise previously operated by Wales & Borders Trains on 7 December 2003. They have a fleet of aprox. 116 trains. Their route covers over 2,600 miles and they employ 1,860 members ...
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very helpful

17.07.2005
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Arriva Trains Wales would like to apologise.....
Review of Arriva Trains Wales by
dragz
Advantages: It eventually get's you to where you want to be
Disadvantages: Its like a cattle truck
As a regular user of Arriva Trains Wales in particular their route from Manchester Oxford Road to Llandudno which I have the "pleasure" of using on a daily basis, unfortunately at peak times throughout the working week. I can honestly say that if you like being herded into a cattle truck then please feel free to use the service.
On a regular, and by regular I mean daily basis I have the dubious pleasure of catching the Arriva Trains Wales service ...
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helpful

17.11.2005
(29.11.2005)
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