Reviews »

1-8 of 8 reviews of AutoEurope sort by Usefulness | Product rating | Date

 

Save a bomb

Advantages: Top service, rock-bottom prices
Disadvantages: None found so far

AutoEurope are definitely the best of the best. I went to mainland Europe for a two week holiday last year to visit my family again and since I took a lot of presents along (and also intended to bring a sack full of things back over) I decided to go by car, rather than fly. I rang around and checked the official web sites of about a dozen big car rental companies (incl. Sixt, Budget, Alamo, Europe Car etc.) and the best quote I could find for a 14-day-all-inclusive-rental ...
...quoted me £450 for through AutoEurope as an agent for £130 less. And all-inclusive with AutoEurope does mean all-inclusive: unlimited mileage, VAT, CDW, green card, etc - all included. The only thing I had to pay extra, was the petrol during my journey. The whole booking was done solely over the internet. I paid the deposit by credit card and received a confirmation e-mail, which I printed out and took to the airport when I collected the car, and ...

saxon 11.01.2001 · Read full review
Ciao members have rated this review on average: very helpful
Review of AutoEurope

Available selection

Customer Service

Vehicle Quality

Value for Money

My first people carrier

Advantages: Easy to navigate web site and a very nice car.
Disadvantages: Lengthy process to pick up car and prebooked baby seat not ready.

...get the best deal and AutoEurope had it. I booked an automatic people carrier with A/C for a week in Montpellier for £290. When we arrived at the airport the car hire area was over run with desperate tourists trying to get their keys and start their holiday, I was one of them. We queued for 30 minutes and was finally seen by the one member of staff they had manning the desk. The forms where pretty standard, we had to pay extra for a baby seat which ...
...they would bring the baby seat to the car, but this did not happen and my partner had to go in and get it, after another wait. The baby seat was pretty tatty and came with no instructions. Unlike the car which was fantastic, roomy, clean, comfortable and worked like a dream. I am not the type of person who changes their car on a yearly basis but this really made me want a new car. Even my partner was impressed, usually the first to complain about ...

meatyone 13.04.2005 · Read full review
Ciao members have rated this review on average: helpful
Review of AutoEurope

Available selection

Customer Service

Vehicle Quality

Value for Money

A real alternative to HolidayAutos.co.uk

Advantages: Superb Value for Money, Quick , Easy , very straight forward
Disadvantages: None as of yet

I first wrote this review when I booked the car and based on that experience, I can truely recommend Auto-Europe as a great alternative to holiday autos..... NOT only did I get a remarkable cheap deal...(less than £600 for 4 weeks, Passat) but recently they sent me an email saying that the boooking I made was now actually available for £49 less and arranged a refund.... unbelievable service and very cheap. The deal they gave me was with Europecar, ...
...offering them selves, so read on and then just do it! This is, at the moment a brief review, I have as you may have seen reviewed and used Holiday autos to book cars in the past, until last weekend that is.... While searching for the best deal for my summer vacation I was trawling the internet for car deals, I was looking to book a mid sized car with A/C for 4 weeks in august to drive around France and Spain. Of course I went straight to holiday ...

jonnywinner 20.02.2006 (31.05.2006) · Read full review
Ciao members have rated this review on average: helpful
Review of AutoEurope

Available selection

Customer Service

Vehicle Quality

Value for Money

Quick review of AutoEurope

Can I say how good we found AutoEurope. The car I booked was a 2 door with no AC, we actually had a 4 door with AC. As it was a holiday in Cyprus the AC was needed. The car was nearly new and much bigger than I expected. All in all I would recommend them to anybody who asked . ...

Silver66 20.08.2007
Ciao members have rated this review on average: helpful
Review of AutoEurope

pre-paid gas ripoff !!

Advantages: none
Disadvantages: unexpected and dishonest charges not included in pricequote

I feel ripped off by auto europe !! They provide a low price for a car rental so you book them. Then, when you pick up the car (at National, LaGuardia) you have no choice but to immediately pay a full tank of gas at a "special" price which is more then double of the cost at the pump. I always return rental cars with full tanks so I absolutely did not want this "option" which not even is an option because I had no choice but to pay. National say that ...
...and auto europe say it is obliged by National. Another "fine feature" of this "option" is that you get no refund for any gas left in the tank when you return the car. In my case that was half a tank (because we had to drive very slowly because of snow) so I ended up paying $49.18 for half a tank of gas worth $12. Great service auto europe NOT !! In their reply to my complaint they told nothing but lies so : A VO I D !! ...

ericgen 20.03.2009 · Read full review
Ciao members have rated this review on average: helpful
Review of AutoEurope

Available selection

Customer Service

Vehicle Quality

Value for Money

Quick review of AutoEurope

Big Thieves. When I made the online resevation, it was $50 and said that the amount due was zero. However when I rented the car, I had to pay another surcharge of $45. The rental agency told me that it was because I had used autoeurope to book the car. They said that it would not have been the case if I had booked directly through them (and would have costed me $70).... So I ended up paying a lot more for no good reason.... Called up Customer Service, but what can you really expect... Moral of the story: They have a lot of fine print, be careful. ...

sssssssssstttttttt 07.04.2008
Ciao members have rated this review on average: helpful
Review of AutoEurope

Auto-Europe - Never Again

Advantages: None that I can think of
Disadvantages: Customer Services were appallingly unhelpful

This company is okay - as long as you don't have a problem. But the first time you run into any sort of trouble at all - you'll never want to use them again. The Customer Service staff are "long on courtesy, short on service". It's all very polite, but they can't do anything. They can't take decisions. They certainly can't arrange to fix or replace a broken car. They have a "best price guarantee" - which I tried to apply; but which, in the end, proved ...
...guarantee! I've used them in Italy,. and everything went fine. Cheap, efficient, and I was very happy. But nothing went wrong. This time, in Spain, they proved completely incapable of sorting the slightest problem. They don't use their own vehicles; and so you have to rely on their chosen "partners". Obviously, in Italy, they have reasonable partners, and in both Milan and Palermo, our cars were clean and easy to get around in. Unlike in Gibraltar ...

pike_by_nature 09.09.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of AutoEurope

Available selection

Customer Service

Vehicle Quality

Value for Money

Very bad service and steal your money

Advantages: None
Disadvantages: Awful customer service, secret charges, unprofessional

Do NOT use Auto Europe. I had a horrible experience with them after hiring a car in Sardinia. Firstly, the extra insurance to cover the excess is much higher than other car hire companies. Then, the car I hired had a broken wing mirror . When we returned the car, there were very tiny dust marks on the side, which I could wipe off with a tissue and they said it would cost me £100!! This is after I had already paid the excess on insurance to make sure ...
...work out why they've charged me, but can only get through to a customer service call centre who say it will take 15 days to find out. They may appear to offer a cheap service but they thieve as much money as they can from you once you have the car. Do NOT use these guys!! ...

Stanleymac 31.07.2008 · Read full review
Ciao members have rated this review on average: helpful
Review of AutoEurope

Available selection

Customer Service

Vehicle Quality

Value for Money

1-8 of 8 reviews Show :

Related offers for AutoEurope »

NH Hoteles 0 Ratings

NH Hoteles

NH Hotels, the hotel chain leader in Europe, with more than 300 hotels in 20 countries in Europe, Latin America and Africa. Enter into our web site and find the best available tariff at all times

 Visit Shop  >
NH Hoteles
Record Rent a Car 7 Ratings

Record Rent a Car

Record Rent a Car is present in the main spanish airports and has a very wide fleet. We offer: exceptional discounts, free additional drivers, unlimited mileage... subscribe to our Club Record and take advantage of special offers.

 Visit Shop  >
Record Rent a Car

Products you might be interested in »

Crumpler Gimp 15 inch Laptop Sleeve Dakine Campus
Dakine 60/40 Split Convertible Travel Bag 2009 Deuter Attack
Crumpler Gimp 17 inch Laptop Sleeve Deuter Speedlite 10


Are you the manufacturer / provider of AutoEurope? Click here