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16-25 of 25 reviews of Avis Rent A Car sort by Usefulness | Product rating | Date

 

Quick staff, they don't inspect too closely

Advantages: easy, no nit picking over small damages
Disadvantages: barely any problems - car park at Euston London too small!

I regularly use Avis Uk for car hire at the weekends and find them quick when picking up the car and they are always explicit on the excess charges etc. They never over push the additional sales, but let me get into my nice clean car quite often with no miles on the clock. They also do their best to let me have a Clio rather than the Punto or other equivalent, but best of all they never ever make a fuss of small scratches or dents so there is no ...
...you a bit! A tip - I really would't specify a medium car unless you really need one - they often run out of the cheaper smaller cars (especially over xmas etc) and you get a free upgrade. Also there are no maximum mileage which is useful. You can return to any other branch in the UK (and there are loads of them about) however watch out as this adds a hefty charge. Also don't take up their crazy offer to purchase a tank of petrol in advance (not even ...

cazzy7878 30.09.2004 · Read full review
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Watch out for fuel charges

Advantages: Reliable
Disadvantages: Not the best

Avis in my opinion are number 2 in the car hire game Hertz being the best. So what about Avis, free to join there Priveleged customer program is worth it, you get preferential treatment, jump ques and get your car first always werth it after a long flight. Also look out for discounts, you can get load off with your frequent flyer programs etc, look on the web and you will find wizard numbers. I always use Avis as I am a BA exec club member so collect ...
...are designed to keep you with the same company. So the good things about Avis. Their shuttles are very regular Cars are always good quality Dropoff is quick and very simple. With discounts described above they are reasonably priced. Bad points Don't employ the brightest staff but not many car rental companies do. If you don't fill your car with petrol it will cost you a fortune. be warned. ...

davidson1969 08.07.2005 · Read full review
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Avis car rental

Advantages: very good insurance cover
Disadvantages: more expensive, unless you haggle

I have rented from Avis several several times in several countries. The services is mostly good, the cars in my experience have been good and reliable and with low mileage, although not many types to choose from. Their price is usually higher than most other car rentals, however their insurance is usually better. I have never been charged for stone damage, bumps or scrapes like you get with other companies that state they have English style fully ...
...second bill. Avis usually deliver the car to your hotel and collect it when you are done. One thing that you do have to do when renting from Avis is haggle on the price, they will charge you more than you need to pay if you let them. ...

mickle026 20.06.2008 · Read full review
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happy to use avis

Advantages: great customer service fast and efficient
Disadvantages: expensive extras

...was surprised that it was avis when my confirmation came through, as i have always thought that avis were very expensive. I paid £176.00 for medium size car for eight days rental which included a £20 discount as it was booked on line. This covered basic insurance - theft protection , as we were going to ireland for new year we upgraded to fully comp, about an extra £60 plus £40 petrol which we had to pay at dublin airport. Felt slightly ripped off ...
...full and have that refunded but who's got time to fill up when you have flight to catch and have just travelled the width of the country, Petrol is alot cheaper in ireland than here. Picking up and dropping off was really easy as counter right near exit . We arrived 45 mins early and the car was ready with no problems , very helpful cheery staff (it was 8.15 am), just had to show them booking voucher, drivers licence etc and away you go . Car park ...

supermomma 18.01.2007 · Read full review
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WARNING: Do NOT use Avis!

Advantages: The car (although not the one I requested) worked perfectly.
Disadvantages: Everything else - it's really not worth the hassle (see above)

...ever. I will never use Avis again after this. The night-time rental assistant was so rude for a minute I thought I was on 'Candid Camera'. Unfortunately I wasn't, and it took two hours to go through the rental process. I didn't get out of there until 2am, and this made what was already a difficult trip even worse (was visiting elderly and unwell parents in Arkansas). To make matters even worse, I wasn't given the car I requested, and was over-charged ...
...not use this branch of Avis! In fairness, the car I rented (though not of the class I booked) was mechanically flawless. The whole experience was traumatic (I know this sounds about bit overly dramatic, but it was a stressful trip for other reasons and this was just the icing on the crap cake). ...

elt102 18.08.2009 · Read full review
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Do Not Rent From Avis.

Advantages: Quick shuttle bus?
Disadvantages: Service, policies.

...Here's what happened. Avis are crap. Never again. I'll put each seperate mess up they had in a time line so you don't have to digest all of it at once, as I did. 11:15am I get there, after my flight and have to wait 15-20 minutes to get service. That was fine. 11:35am I get to the desk the man tells me I am unable to pay the car due to there policies of same name driver/card holder. (this was my fault, I had no idea they had that policy and had booked ...
...that I was sent by Avis and she blanks me, completely bewildered by what I have said. At this point I'm in a rush, so I don't even try to explain I just ask her did she get a call from Avis and is there anyone else working who might have, and she just stares at me, like... like a robot? 1:15pm I call Avis car rental... and low and behold the male clerk has been replaced by a female clerk. So here I am stuck in this void. No car, back at square one. ...

DanCronin123 31.08.2009 · Read full review
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Avis Car Rental Scandoulous Practice - DO NOT USE

Advantages: None
Disadvantages: Untrustworthy, Appaling customer Service, Sharp practises

...through the agreement with the Avis rep at the airport I picked up the car and had a trouble free week in Italy. On return of the car, low and behold the Avis office was shut. It was 2pm in the middle of the day so I dropped the car off and placed the keys in the Avis office letterbox as instructed by a sign in the window. Having got back to the UK I recieved my credit card statement only to find they had debited over £300 for the weeks hire. The ...
...and insist on them explaining every charge on the agreement. And finally DO NOT USE AVIS. Avis if you want to contact me to resolve this matter then Send me a message. Summary: Do Not use this company and always settle your bill when dropping off your car. ...

solosporos 08.12.2006 · Read full review
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Quick review of Avis Rent A Car

Hired a car through Avis at Marseilles Airport in France. Upgraded to Mercedes A Class for no extra charge, brilliant car, lovely people and no hassle. Everyhting went smoothly and easily. Thank you Avis!! ...

munkeybutler 23.06.2008
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Review of Avis Rent A Car

try somewhere else

Advantages: good clean cars easily accessable pickup/dropoff
Disadvantages: extras for everything,disorganised,too few staff

Went to dublin for 10th wedding anniversary,picked car up from Dublin airport where 3 staff were working,2 of which were busy doing 'other things'rather than serving even though the queue was 6 people long. My husband booked a car on internet for approx £100 and ended up paying just over £200 after wanting a lower xs than £850 and myself as an additional driver.Drop off was at approx 6.00am due to time if flight home however there were no staff to ...

gentian 04.11.2005 · Read full review
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Quick review of Avis Rent A Car

Beware to book your car in Internet with Avis. They can decline you in pickup even if you have all documents (passport, DL, credit card) and simple steal your time and money. ...

WelisAvolns 24.05.2008
Ciao members have rated this review on average: somewhat helpful
Review of Avis Rent A Car

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