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16-30 of 48 reviews of BMI Baby Airlines sort by Usefulness | Product rating | Date

 

Europe on a Budget!!!

Advantages: Easy to book, Very Cheap.
Disadvantages: Limited destinations.

...the past tweleve months via bmi baby. Both of these were booked and paid for online via www.bmibaby.co.uk. I flew to Amsterdam and Barcelona from Birmingham airport. I booked both about one month before we flew and it came to about £75 per person for both flights (departing and return). Of course depending on when you book you can expect to pay (six months prior) £30 to £200 (last minute) per person (adult). I have only ever booked online, online ...
...chosen your destination and dates bmi lists all possible flights and prices, which you then chose which is best suited for you. The process in which you pay is step by step and very quick and easy, the website is very user friendly and you also have the choice of booking a specific seat on board (£5 per person)insurance which varies but it quite cheap (minimal cover though) and airport lounge facilities (£15 per person). There is also an option of ...

dinkydyke 29.11.2006 · Read full review
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Great deal - so long as they arrive when they say!

Advantages: Cheap, easy to book
Disadvantages: Unhelpful customer service

...across a fantasic deal from BMI Baby to travel from Nottingham to Dublin for £30 return including taxes, so a friend and i decided to got for a few days. The internet booking pages are a dream. You type in where you want to fly from, where you want to go and on what dates, then up pop the times of the flights and the prices. If you dont like what you see, you can go forward a day or back a day to find cheaper fights. The cheapest fares are highlighted ...
...but when you are on a budget, and are just returniing from a holiday / break - its an added expense you could do without. On the whole, I would fly with BMI again, and recommend them - but dont rely on them to get you somewhere on time! ...

crystaltipps5648 21.03.2004 · Read full review
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Troubles with Bmi Baby

Advantages: cheap flights
Disadvantages: service, delayed flights

I was travelling with Bmi Baby for many times to Prague, Czech republic. It takes around 2 hours there so it isnt too long and you can stand it easily. They are one of cheaper airlines but somethimes annoy me so much... The first and the biggest problem for me is that nowadays its impossible to buy a ticket online. I still dont know why, I tried it on more computers and it doesnt work. It dont want to make the final payment and the web window block ...
...friend who is flying by Bmi Baby too was much more unlucky than me. It happened to him many many times that the flight was delayed and he had to wait up to 4 hours on the airport. Oh, but they give him money for one bear and muffin. My fly was delayed just once or two times, but once when the plane was taking off, it suddenly started to brake and luckily everything ends good. We had to get off the plane and wait for another one for an hour or two ...

bibisk 26.11.2008 · Read full review
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BMI - cheap and cheerful!

Advantages: Cheap Prices
Disadvantages: Expensive food/drink on flight

Had my first BMI flight from Glasgow to Heathrow and I have to say I was pleasantly surprised. I have never used this airline before but will definitely use them again. Unfortunately, the flights were booked by someone else so I can't really comment on how easy it was to book these but i'd imagine it would be much the same as easyjet or ryanair. One of the party I was in checked in online before we left for the airport. This is good if you are travelling ...
...We waited in the BMI lounge and took advantage of the free paper on offer to keep myself entertained. Our flight was slightly delayed for boarding as it had been late arriving in Glasgow but this was only 15 minutes or so. The flight itself was very smooth and there was plenty of leg room on the seat I was given. The drink/food trolley came out very quickly and a menu was supplied in the pouch in front of the seat. I didn't purchase anything as ...

moneybags_82 15.02.2006 · Read full review
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low cost but not low standards

Advantages: local airport, proper boarding passes with seat numbers
Disadvantages: you have to be quick to snap up those secial fares

...special offers for fares from BMI Baby, and on one occassion I was able to purchase a ticket at a ridiculously low price for a return trip to Amsterdam. My partner and I were exceptionally happy as we ususally have to travel to airports miles away from home ( we live in the east Mids). We arived at the airport early as I am getting slightly more nervous about flyng ,and having had previous bad experiences with another low cost airline who will ...
...but the fares when everything is added up are coming out almost eqivalent to some scheduled airlines. I will however keep on trying so please BMI lets have some extra special offers, as a company you deserve the loyalty as you really do understand customer service ! ...

pusskat 21.09.2004 · Read full review
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Lack of Customer Service

Advantages: Cheap
Disadvantages: Poor customer service

...Nottingham. I travelled with BMI baby in May 2003 to Jersey. I found no problems at the airport and the flight was basic but adequate and what you would expect for the price. My problem arose when the return flight was cancelled. After queueing for some time to speak to the lone rep at Jersey airport we were told it was due to the weather in Jersey (bright blue sky and sunshine - not affecting any of the other airlines. The rep was completely useless. ...
...to help anyone" when pushed she came up with the central reservations number but said that we'd find all the flights were booked for the next 4 days as it was Bank holiday weekend. No assitance or information on alternatives offered. We decided to take the ferry to Poole and shoulder the additional cost ourselves. I did, however, expect a refund on the flight as advertised on the website. I wrote to the company and had to wait over TWO MONTHS for ...

Ostle 04.09.2003 · Read full review
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Smaller than "standard" hold luggage size equals £30 on spot fine

Advantages: None
Disadvantages: Unfriendly and unhelpful staff

BEWARE : the BMIBABY hold luggage standard size is smaller than that of RyanAir / Easyjet etc.. so although you may be used to your regular hold luggage going on other flights without problems, BMIBABY will charge you £30 for the pleasure of carrying it ! If you do online checkin, you will only realise this once you are at the boarding gate, and the BMIBABY staff bring out a "tester frame" significantly smaller than the regular ones (my bag passed ...
...airport tester frame at security). So you are left with no option but to stump up the £30 or miss the flight. A total rip off. Will never fly with them again. For info, I'm a frequent business flyer France to UK with RyanAir, Easyjet, AirFrance etc. not a holidaymaker with a bag full of souvenirs or duty-free. ...

steve.paris 18.06.2009 · Read full review
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Very Poor Customer Service

Advantages: Fly from Cardiff
Disadvantages: Name Changes!

I needed to change a name on a booking I had made a few months back, I had to call customer services in order to do this, after 15 minutes on hold, to horrific music which has given me a huge headache I must add, I got through, when I asked about changing the name on the booking I found that prices had been conflicting to internet 'phone price' why I dont know.. a huge con all around! the I was asked did I want to pay for bagage allowance for the ...
...woman on the other end was extremely rude, there was no help or explaination at all, so I asked her to leave it, I would look into it and call back... then I tried to call back another 20 mintues on hold... then when I got through the girl on the other end had managed to cutt me off half way though.. pathetic, service is very poor for such a huge company. I have still not managed to change the name as I cannot stand any more of that foul music on ...

KellieWales 08.02.2007 · Read full review
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pay near nothing:- get near nothing

Advantages: cheap prices
Disadvantages: bad service, awful staff

BMI Baby:-Baby fares, and baby service!!! The planes... Mostly Boeing 737s to my knowledge, BMI Baby's planes are mostly almost new and in good condition, however age is not everything. The planes are very small and very cramped with virtually no room for your legs (I am 1'7 metres tall and struggle). Other than this the planes are not too bad however there can sometimes be litter laying around. The Staff... I must say that the staff are the ...
...The food... The food on BMI Baby is virtually non-existant and unless you want something cold you can not get anything to eat. What there is is reasonably priced though. The destinations... the destinations operated by BMI Baby are all european and there are a fair number. generally speaking they fly to everywhere you could want to get to. The prices are very low, even for a budget airline however you pay virtually nothing and get exactly as you ...

DC-DanielColeflax 31.05.2007 · Read full review
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Watch the weight!

Advantages: Cheap
Disadvantages: The plane is a bit cramped and watch the weight of your luggage!

...was glad to find that BMI Baby was now going to be travelling from Teesside to Malaga. So i got myself on the internet and decided to see what their prices were like. I was quite shocked to see how low they were. So i decided that this seemed like a good airline to go with and it meant some extra spending money while i was out there. The booking process was really easy, all i had to do was select where i wanted to fly from, to, how many people and ...
...lucky. It seems that although this is a low fare airline, they make all their money in excess baggage. The number of people that had to pay to get their luggage home on my flight was rediculus. So if you are planning to travel with BMI Baby watch out!!! ...

toriajw 15.05.2004 (20.05.2004) · Read full review
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BMI Baby General Review from EMA User

Advantages: Cheap, Local and Friendyl
Disadvantages: Limited Destinations

...great for us. Both BMI Baby and Easyjet have regular flights out to various destinations, in my most recent 3 flights I have travelled with BMI Baby. Flying to Edinburgh, Paris & Knock are all the less than 1 hour 'hops' by plane and all have been extremely enjoyable and I must congratulate BMI on there service through. The staff have all been friendly, the planes etc tidy and the flight costs have all been bargains - try getting to these places ...
...minutes late - well done BMI Baby, I have expected the quoted 2 hours to be nearer 3 not less than 2!! So there is a BMI Baby experience for you to read about. BMI are my preferred choice for cheap, convenient flights. The destination list could be better but maybe I am being picky! Highly recommended! ...

markluk 24.06.2004 · Read full review
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My recent experience

Advantages: easy to book and pay for
Disadvantages: none

I found BMIbaby was realy easy to book and pay for from their website, it took no time at all and the confirmation was sent straight to me. When i arrived at the airport i found all of the staff were friendly and helpful and there were no ques at the check in desk. The signing for my flight was clear and easily seen which was great as it was my first time flying alone (daunting for the most confident of people). People should also be made aware of ...
...money by reserving your seat in advance. The flights were called clearly and i found my gate easily, the boarding staff were friendly as were the cabin crew. The flight left on time and there was no delay getting to my destination. All in all i would recomend anyone to use this airline for short flights, it was a most pleasant experience. ...

jenny3891 30.10.2004 · Read full review
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Quick review of BMI Baby Airlines

Just got back from Prague a day late after BMI cancelled a flight. We managed to get a free transfer to the next-day's flight, but no hotel offered, no refreshments apart from a £2.50 voucher. Should be able to claim mush of it all back from insurance, but to have zero support from the airline and it's agents is pretty crap. I know things can go wrong with planes, but I'm really quite shocked at the lack of support there-after. The flight back was actually operated by Titan Airways (charter airline), who were very very good. ...

neillb123 08.07.2008
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Review of BMI Baby Airlines

Cheap -and nasty?

Advantages: Cheap
Disadvantages: Initial seat price may not tell the complete story!

...trip I decided to give BMI baby a try. I booked online and it seemed a great deal. At the price my wife and I paid we decided that we could probably afford to make even more trips to our humble casita. The flight out from Manchester was great and for the whole of our stay in Spain we sang BMI's praises to our frequent traveling amigos. When it came time to check-in for our return the Malaga weigh-in staff told us that our bags were overweight and ...
...letter to the MD of BMI suggesting, that since the information available to me at the time of booking was not clear on this point, he should reimburse me. Some 6 weeks later I'm still awaiting a reply! The thing that most concerns me is that I have not had the courtesy of even the most perfunctory response from BMI management. Great shame! ...

JohnButler 09.04.2004 (12.04.2004) · Read full review
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Quick review of BMI Baby Airlines

14 hour delay with bmi no body to talk to no one cares have to write a letter of complaint no one to speak to over the telephone. no compensation no nothing.would never fly with these again no never ever.Poor customer service cramped seats. a 14 hour delay from barcelona to birmingham with no sleep over night no hotel is just not funny!BMI responce was very unsatisfactory even wrote to the MD what a waste of a stamp!They may be cheap but who wants to spend 14 hours in a airport overnight and they dont even want to give you a food voucher. Fly with them at your own risk!!If they gave me round the world free tickets I wouldnt take them! ...

horendous 15.01.2008 (13.01.2008)
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Review of BMI Baby Airlines

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