Barcelo Margaritas, Grand Canary

Barceló Margaritas My boyfriend & I stayed here under half board (so breakfast & dinner were included but not lunch) for a week. It was a major emotional rollercoaster, of ups, downs and mediocrity I must admit. The first day we arrived we threw our belongings down so as to explore, and placed a do not disturb sign on the door. When we returned we found that one of the staff had helped themselves to 40euros (20 from each of our wallets) this was infuriating since even with travel insurance the hotel and the Thomas Cook reps were extremely unhelpful & unremorseful. The rest of the review I will ... more

i was extremely impressed first off with the excellent customer service i recieved upon entering the Barcelo Margaritas. the staff were helpful and friendly and were multi lingual so it was easy to communicate. our room was exceptionally clean and well presented. i stayed in the hotel in which you get cooking facilities as well (more of an apartment). the cleaning staff were quick at tidying the rooms!! the food was varied at each meal time and there was plenty to eat and drink! with such a substantial range of choice i personally cannot see how anyone would complain about the food. if you ... more