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56% positive 82 Reviews

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Excellent

Quick, convenient

None that I am aware of

or Norway, Spain, Portugal, Turkey or even the UK come to that. Fancy something a little more exotic - like Africa or the Americas, well you could possibly do a lot worse than visiting this site. www.bookings.nl has been around for quite a few years (1996), initially designed specifically for...

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Excellent

Easy to navigate, clear information and good indep...

Too many hotels to choose from!

so many places to visit so little time There are literally hundreds of search engine type websites to help you choose everything you need for your holiday from hotels to car hire and flights. In this day of technology making everything supposedly easier for us with such a large selection it's...

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Not for me

extensive database of hotels, many quite inexpensi...

if a hotel cheats you, they will apologize, but do...

Booking.com: Colluding with Corrupt Hotel Owners to Cheat Customers? I am sorry to have to write this review, but I have tried for months to get Booking.com to address my complaint. I have reserved rooms using this service in the past, and have been very pleased. This, however, came to an end...

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Excellent

“Book a dutch treat.”

published 04/06/2005

No advance payment

None apparant

My son and his partner recommended me to this site as they always used it for there hotel bookings. They go to Amsterdam quite regularly and once they went to Naples. *** THE WEB SITE *** Very simple to log in . www.bookings.nl is all that is needed. You are then into the home site. It comes up...

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Excellent

easy to navigate and to book, don't charge anythin...

none

I used www.booking.com about 10 times in the last 5 years. We were in Prague, London, Strasbourg, Paris, Bourges, Nice, Orleans, Lido di Jesolo (some places for multiple plies). We booked our accommodation for our honeymoon as well via booking.com. The site When you click on http://www.booking...

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Super

Good range; worldwide; quick and easy booking

Sometimes too much choice! Overall appearance of t...

This is a website to enable you to find and book hotels all over the world. Appearance/Layout It's not instantly appealing. The pages all have a white background and the hotels featured are in blue and black print mainly, with little pictures of the hotel. The home page has a small yellow...

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Excellent

“Will always be booking.com”

published 08/04/2012

Fast, easy to navigate, secure booking, large sear...

None

~~Personal use of the website~~ I was recommended to look on this site by a friend when I was going to Edinburgh and needed accomodation on a budget. When I went on the site I found it simple to use and the best offers were clearly visible. It was hard to believe it searched through so many...

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Not for me

“Worst travel agency”

published 19/06/2012

Convenience if book with good hotel

worst system, unhelpful staff

Key words - booking.com, complain, worst system, no responsibility, review I know it is a long comment but i think it will useful to understand worst system on booking.com. Booking.com is the worst travel agency in the world with no responsibility to their customers. Their system is to send the...

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Super

“Blue Rainbow Apartments”

published 28/07/2008

in city centre, plenty of space

really warm, lights in bathroom really dim

We decided to stay at the Blue Rainbow apartments in Manchester as a change from staying in a hotel when visiting family. We stayed in a 2 bedroom apartment for £100 a night. This price included bread, butter, tea, coffee, cereals and a pint of milk. The apartment was large, with 2 decent sized...

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Not for me

None

Discount rates in fact overpriced. Classifications...

Warning - Booking .com advertices rooms at as much as 70% discount, when you in fact may end up paying +30% of the going rate. The categorisation you see is managed by the hotels themselves and may be completely untrustworthy. Read our story below... We booked Prisma Caribe, playa del Carmen...

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Not for me

“the horrific upgrade”

published 18/07/2011

location

no late dining, needs a updte

The Grand Plaza Apartments was booked based on the hype on booking.com , it was almost like a auction. I happen to take a room for 3 even though there were only 2 of us simply because I know in general that British hotel rooms are small. This particular room I chose because it was quoted as...

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Excellent

“EASY BOOKING.COM”

published 24/02/2008

No charge until you have stayed.

None

I have used BOOKING.COM where we have made the booking and stayed at the Hotel and also where we have needed to cancel. BOOKING.COM is another site that often appears to be the cheapest when we trawl HOTELSCOMPARISON.COM. We booked for Vila Gale in Tavira Portugal for our January trip. Booking...

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Not for me

published 02/12/2007

I booked to stay at Hotel Post in Kelkheim, Germany, with booking.com, but needed to change the duration of stay from 2 nights to one. I followed the instructions to do so via contacting the hotel giving 3 days notice. However, when I got back, I found I'd been charged for two nights. Whether it is fault of hotel or booking.com is hard to say, but what is unforgiveable is that neither of them responds to emails. No point in booking.com giving out an email for customer service, as they don't actually serve customers.

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Not for me

None

No mention was made in the hotel description that ...

Initially my complaint was only a small one about the fact that booking.com took the payment for my hotel booking prior to my arrival at the hotel, when normally I have been used to paying on check out. I was aware that it was a non-refundable price, but had not read that they would take payment...

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Excellent

Excellent customer service, great choice of hotels...

None that I've come across!

I booked a hotel in Spain through Booking.com, which was a surprise for my partner. The initial booking process was extremely easy. Their website allows you to select the location and dates of your stay, but also provides the option to display only hotels that have rooms available. After...

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