British Airways - BAW > Reviews

Advantages: Nice flight attendants
Disadvantages: rotten luggage service

...those when it comes to British Airways. As some of you know by now, my husband and I went to Rome for our honeymoon, and as you also know, it was a bit of a disaster (thank goodness we had a brilliant wedding!). Anyway it was British Airways that we flew with. Maybe there's something to be said in that you only get what you pay for. My husband and I paid and booked economy flight seats, and yes, it was via e-bookers (hmmm, maybe I should be writing ... Read review

Advantages: Cheap online booking and complimentary drinks
Disadvantages: Poor quality food and grumpy Cabin Crew

For my job I travel frequently (about once a month) with BA on their domestic routes, and have also travelled to France on holiday with them. The service and quality seems to be very consistent, so this opinion is based on experiences of dozens of flights. For their short routes, BA generally use a Boeing 737-400 or 737-500, the classic 80s short-haul airliner. The interiors of these tiny aircraft now look very dated, with worn leather seats and ... Read review

Advantages: Safe air travel with friendly service
Disadvantages: You pay for what you get

I feel safer on British Airways as I know that their pilots are amongst the most skilful in the world. As a student hoping to fly their jets, I know exactly how hard it is to qualify as a BA captain. This should reassure those who are worried about airline safety. The service itself on BA is world-class. The have the largest fleet of 747-400 aircraft in the world and are heavily investing in the new 777 aircraft. The new flat beds in business class ... Read review

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Disadvantages:

I fly British Airways a minimum of eight times a year. Four of those flights leave at 2 a.m. in the morning. Despite this the Cabin Crew are always curteous and helpful even at such an obscene hour. The food isalways served at an appropriate hour closest to the normal meal time. The seating can be a little squashed if you are over 6 foot tall in the economy cabin. I have never ad a punctuality problem in the 6 years I have flown with British airways. I ... Read review

Advantages: Good customer service
Disadvantages: bit pricey

I have flown with BA twice. Once as an "lone infant" on an internal flight and recently on my honeymoon to Mexico. My only memory on being an eight year old on the flight is that I was well looked after which I hope provides reassurance to parents needing to put a child on their own on a flight. The quality of service on the long haul flight to Mexico was very good, from checking in to arrival in Mexico. The aircraft itself provide acceptable ... Read review

Advantages: Routes
Disadvantages: price, quality of service, economy are treated as scum

I really don't like British Airways. It's an attitude thing. On a long flight to Vancouver from London, I needed a drink. I was in economy class and boxed in on the aisle side by someone asleep, so I couldn't go and ask. I hadn't seen a stewardess for half an hour, so I rang for one. After five minutes the light went out, so I pressed the button again. It went out straight away. I pressed it again. It stayed on a while and then went out. I pressed ... Read review

Advantages: decent legroom
Disadvantages: complete lack of customer service

I flew to Barcelona from Heathrow a couple of weeks ago on flight BAxxx. This was by no means the first time I have flown with BA but the experience was so appalling it has left me wondering if I will ever use them again. My return flight (Friday-Sunday) cost £162 including taxes. I thought this was quite expensive but at time of booking was actually cheaper than Easyjet. Because of BA's current dispute with Gate Gourmet, on checking in at ... Read review

Advantages: Safe, extensive routes, nice staff, good aeroplanes, moderate service
Disadvantages: Higher prices, constantly decreasing value by new money saving measures

British Airways has been created from BOAC in the 1960s and originates from a state owned company in Great Britain. Aeroplanes of the airline used to be remarked by the BA symbol on the backwing that included a crown. This feature has been changed in favour of some modern art paintwork in the 1990s. The airline is one of the biggest world wide carriers, especially in English speaking countries, and a member of the One-World Alliance of airlines. ... Read review

Advantages: PRE-BOOK your seats BOTH ways.
Disadvantages: None that count

...things. Well in fact just one. British Airways inability to seat families alongside fellow family members in a 777, and the differentiation between First, Business and Cabbage class. I have just returned to London from Toronto and have experienced BA's inability to organise at its worst. Flight due to depart at 2000 hours seating plan confirmed to gate crew at 2015 hours, families seperated to an illogical extreme - girl of 4 does not apparently ... Read review

Advantages: They serve pretty much the world
Disadvantages: None to mention

I've flown BA a few times now, and most times, their service has been nothing special. In fact, probably nothing much between them and easyjet! However, I flew from London heathrow to Nice, France, yesterday and was pleasently surprised! Firstly, my company paid for the ticket, which was a little over £500.... Yes, you read right, £500!!!!!!!!! This was 3 days before the flight and for a fully flexible ticket. I believe the prices for a normal ... Read review

Advantages: faster when coming to the uk
Disadvantages: staff not too friendly

...never even gave me any british /brazilian newspapers to read in the long flight, just for the local flights SPACE in the economy class there is never much space, doenst matter what company you are flying with. FOOD not the best ive had on an airplane. only good thing was the chocolate bar. PUNCTUALITY everything was punctual. only in heatrhow the things go slow. we always have to wait ages to land or take off. but that is due to the airpoirt ... Read review

Advantages: everything went to plan
Disadvantages: none

I have flown with British Airways four or five times and I have found the service they offered very efficient and very reliable. The plane wasn’t late and we boarded on time, which was surprisingly nice. Checking in was easy and as long as you didn’t have too much luggage there wasn’t any problem. The prices were cheap but just the same as any airline really. The flight was very good, we arrived a bit earlier than schedule which was very ... Read review