C2c Rail

C2C is definitely one of the best railway companies, but not quite as good as South West Trains, not everything can be perfect. C2C is run by Nationan Express, between London Fenchurch Street and Southend and Shoeburyness. There are effectivly 3 lines here, mainline from London Fenchurch Street to Shoeburyness, via Basildon. The Tilbury Loop is from Fenchurch Street to Shoebury once again, but this time via Tilbury. For the third time there is a ...
...are ticket machines at all C2C stations now where you can buy the basic tickets for travel on the same day only. All stations also have ticket offices which have varying and restricted opening hours, where you can buy the whole range of tickets - from standard day returns, to travel cards to advance purchase, to rover tickets to car park tickets. When the ticket office is closed, you have no choice but to use the machine, which sometimes don't work, ...

smcclt3006 08.08.2007 · Read full review
Ciao members have rated this review on average: very helpful
Review of C2c Rail

...provided more money but will c2c drop to the level of Siverlink or will Silverlink improve? The London Southend line needs a better integration with other rail routes so National Express may show initiative by developing the systems they own and linking them. c2c may benefit from the takeover otherwise the misery line will return and prove an embarrassment for Teddy Taylor and William Hague. Privitisation must go alongside prudent yet dynamic leadership. ...

educators 18.07.2000 (25.04.2001) · Read full review
Review of C2c Rail

In order to relieve congestion at he major London Terminii I suggest that with the next stage of franchises there be major changes to The North London Line so that trains from Southend may serve other major cities. Trains could reach Watford, Birmingham and the North West. The new trains offer speed and comfort when they work. Give the trains a chance and let us have have a more integrated rail system. Other train operators sould also use the Southend ...

educators 16.07.2000 · Read full review
Review of C2c Rail

...in saying I work for c2c and I wish I would of wrote this review sooner as my opinion has not been altered and I'm not in any way biased and will be upfront about things. I do hope no one thinks I'm saying it for the sake I work for it but this is just an honest opinion of it, and yes, there are still plenty of disadvantages. The first thing about c2c is they are reliable. We've been told that the company has topped the reliablity league for some ...
...only been delayed once by c2c which I think is reasonable. The trouble with c2c is when something delays then, it's usually problems with the overhead lines which can cause huge delays. From an outsider point of view and insider, I can see it is frustrating BUT it's not a minor problem when a fault happens overhead so it can take time. C2C seem to get a lot of suicides which can take ages and can be quite traumitizing for the people around. People ...

luckyduke 17.07.2006 · Read full review
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Review of C2c Rail

I remember LTS very well, the old misery line. Never on time, HUGE delays, I remember it got so bad people used to open the old slam doors and walk down the platform! I think the whole make-over is brilliant. I use it to go to Fenchurch Street every day and It's always comfortable, good value for money. Firstly they are very reliable. They have topped the PPM league for two months running, always over 90% of trains are on time. There are the odd ...
...tannoy and they are never usually more than three minutes late. The trains are comfortable and smooth, no bumping around like on the old district line, the alternative way to get to fenchurch (tower hill) and they are fast. They usually run quite a few fast services in the peak-times which is really handy if your in a bit of a rush! I also find the weekend fares really good, if you fancy a day down at southend they do really good weekend fares! There's ...

crazydaydreams 15.07.2006 · Read full review
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Review of C2c Rail

...one as I have endured c2c both as a commuter and a tourist. We all know that rail services in this country are very poor and I'm afraid to say that c2c is no different. A commuter ticket can cost as much as three thousand pounds per year and that does not necessarily secure a seat. It seems to me that all the new rail companies are interested is presenting a nicely presented service rather than a good service. LTS has now beocme c2c but nothing has ...

megafu 11.07.2000 · Read full review
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Review of C2c Rail

...was for me. Unfortunately, the c2c service was causing too many problems with cancellations and late running, and during the time I was using c2c vandalism seemed to be quite a problem. I can remember particularly waiting on the platform, in the freezing cold, only to have the train pull up and be denied access to it, and indeed the passengers already on the train had to disembark. I, and everyone else, was absolutely livid, especially when it went ...
...it was packed so we, and everyone else joining the train at other stations, had to stand. I now live back in Barking so have a choice of c2c or the tube but I have to say that when c2c is operating correctly it is always a pleasant journey. ...

joycewood54 29.05.2003 · Read full review
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Review of C2c Rail

I am really disappointed by C2C and their poor services and I now wish I had bought my flat somewhere else. The train delays, the cancellations and the very bad customer service cannot be worse. I face inconvenience to and from work on every single day, this has tired me out. I did not go to work two times because of train cancellations and that caused loss of earnings which, of course, did not accept to refund. I have sent a large number of complaint ...
...buying season tickets to use C2C trains. I also feel sorry because our lives are depended on their services. C2C must realise the degree of inconvenience they cause and if they really respect their customers must improve the network immediately. If they are not able to succeed in this they should let another company take over, who will eventually provide a better service to all of us. ...

kkjc9734 09.12.2000 · Read full review
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Review of C2c Rail

Any c2c rail user who had a problem with service on the 30th October 2000 should note that C2c are compensating ticket holders for the poor service on that particular day. Staff at Fenchurch Street were distributing a leaflet called "Customer Compensation Package" today (28/11/00), that contains a form to claim back the following: Annual and Monthly season tickets: 1 day refund (Cheque or season ticket extension) Weekly and Daily tickets: 20% refund ...
...hour delay) To claim , you need to send the completed form either with the original ticket, or a copy of your season ticket, to the following address: WAGN/c2c Compensation Claims FREEPOST (SCE11961) MELKSHAM SN12 6ZD The leaflet quotes the following telephone number for enquiries: 08700-000125 (from 04 December) ...

psipple 28.11.2000 · Read full review
Ciao members have rated this review on average: somewhat helpful
Review of C2c Rail