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1-15 of 24 reviews of CarJet sort by Usefulness | Product rating | Date

 

Carjet car hire - absolutely average!

Advantages: You can choose whether to pay up front or on collection
Disadvantages: Read the small print for the hidden charges and then try to find your car!

...and on both occasions used Carjet as our car rental supplier. 2006 and we had great service, no deposit, no hidden charges (although we did pay extra insurance - about 15 Euros to cover wheel damage and small "dings") and felt that we had received good value for our money. We rented a Renault Megane Scenic type people carrier car for £129 for the week, including half a tank of petrol, which we were to top up and return to the same and 2 free booster ...
...operator although still branded as Carjet is now using local firm Goldcar Europa - previously the supplier was Crown. I believe this may simply be a re-branding of the original company, but they have used the opportunity to add costs to what was a previously inclusive service. We travelled to Malaga mid-August this year and hired our car for 1 week. This year we opted for a diesel estate as we had more luggage and the car we'd used in 2006 (a Ford ...

OliveOyl11 03.10.2007 · Read full review
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Really Easy Cheap Car Hire

Advantages: Clear no hidden charges, simple booking system
Disadvantages: Difficult to judge how little fuel left in tank

CarJet's web based car hire system is the best way to hire a car in spain. Just book online (you can pay on arrival if you want) and drop into the office at your destination airport. It's as simple as that. I must admit I was impressed with the clear no nonsense web site which gave prices with no hidden extras. Bookings are confirmed by e-mail and you are sent a receipt and booking voucher which you present on arrival. Here is the web address http://www.carjet.com. ...
...cannot be this easy, I booked the smallest car available and Ford Ka for 13 days it cost £129, which is a really good deal. The only extra you pay is for a full tank of fuel, you bring the car back with as little fuel in it as possible, ok they make a bit on the remainder but who cares at Spanish prices. I needn't have worried everything went smoothly. The car was new and clean and all I had to do at the end of the hire period was park it in one ...

garrick 24.07.2000 · Read full review
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Car Jet .Com

Advantages: Cheaper than other companies
Disadvantages: Don't always get the car ordered.

I have used Car Jet.com twice now. The first time we hired a car from them and picked it up from Malaga airport. We had booked a Ford Focus and that is exactly what we got. My mum and dad asked me to book them a car and when they got to the same airport a day later, they didn't get the car they had originally chosen. Apparently if that certain car isn't at the airport when you arrive they give you the nearest thing. We also hired a car in March ...
...landed at our hotel and eventually got to bed at 3am. About 8am we were rudely awakened by the telephone ringing. It was the car hire company wanting us to go and collect the car. They had sent a car and driver to collect us to get our hire car. This time we didn't get the car we had booked , but it was one just as good. We paid for a Renault Clio with air conditioning , it cost £94 for one week. If you pay before a certain date ,you get 10% discount. ...

belinda9 10.02.2001 (11.05.2001) · Read full review
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A good ride - All you need is a credit card!

Advantages: New cars, no deposit, great VFM, pay on arrival
Disadvantages: I can honestly say -NONE

...on several trips to Spain. CarJet themselves do not rent out any cars, instead they act as a broker and they use their local and industry knowledge to get you the best deal. Bookings are made via their web site, which is in English. They have a full list of destinations and car types from a Clio right up to 7 seaters, converatbles and Mercedes. You just point and click and make the right combination for yourself in terms of dates, cars and locations. ...
...was very good. The CarJet manager was an English gent, not that I ever needed to talk to them, but you can contact them by phone, fax, email or online chat. All requests were handled very quickly and I have recommended this firm to several friends who have found them to be first class too. ...

bigpod 01.09.2003 · Read full review
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CarJet car hire at Alicante and Murcia airports

Advantages: Slick website to sucker you in
Disadvantages: Hidden charges, especially fuel surcharge, poor sevice by car hire companies

We have used the CarJet hire car service many times from both Alicante and Murcia airports when we go to our little place in the sun. CarJet is in the business of providing one of the cheapest car hire options. Their website is great and we have never had any difficulies re payment and the many bookings, but beware of the optional extras and how they sucker you and me when you arrive at Alicante or Murcia. CarJet operates by buying a number of block ...
...resells them to CarJet customers. They act as pimps and tout for business, never a problem if the whore is value for money, but like true pimps they never explain the true cost up front (ok, don't ask how I know). Since CarJet are simply selling bookings they are not interested in customer service or customer satisfaction. The customer never knows which car hire company they will get until the booking is confirmed and some of the Spanish hire car ...

cwmffrwd 03.06.2009 · Read full review
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Carjet.compliments were all I had!!!

Advantages: Fantaastic website fantastic service - All together a pleasure
Disadvantages: you may not get the car you book BUT will be as good if not better

PreAmble ======= Whilst this review is about Carjet.com which is a broker. I hired my car from Palma Airport and the hire company the broker had used was Europa Rent a Car. (See separate review for this). This review only really deals with Carjet.com website itself not the actual car I hired this is why I have written a seperate review for that. My Search ======== Always one to be looking for a bargain I set about searching the net for the best ...
...to a friend and he recommended that I try www.carjet.com. So I did. He had used them many times and been highly happy with the service he had received and said that the prices were great. So I tried them and got my car cheaper than any of the other sites I had tried. 123 Euros for the week for a Renault Clio with aircon in mid July - this I though was very acceptable and proceeded to book the car. The Website ========= Basically the website is ...

rachel1431 27.07.2005 · Read full review
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VERY BAD EXPERIENCE

Advantages: Cheap headline rate
Disadvantages: Zero back up when thinhs go wrong

DO NOT USE THIS COMPANY I used them for a car rental in Spain and had a really bad experience. I had a tyre blow out fifteen minutes into my journey. There was no spare tyre on the vehicle, just a 'glue repair kit' which not surprisingly didnt work. I had to wait 4 1/2 hours with my family by the roadside for assistance (tow truck). I then had to wait for two days (with no car) for a new tyre to be fitted and had to pay Euros 210 as the standard ...

RichBen 08.09.2008 · Read full review
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Quick review of CarJet

Avoid Carjet! Made a pre-paid booking on 1st July which was accepted only to receive an email a few hours later stating that there was no car available and that I would be refunded. That was almost 3 weeks ago! Despite many attempts to get my money back I still have not been refunded. ...

joanne1462 19.07.2007 (17.07.2007)
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A waste of time

Advantages: None
Disadvantages: A waste of your time

I've had just the one experience of Car Jet and it will be my last. Having spent ages navigating around their 'clunky' web-site I eventually found the car that I wanted at a reasonable price. I confirmed the booking, gave all the necessary details and awaited my confirmation. After going through all of their protracted process, I received an email 'declining' the booking due to lack of availability. Most other car-hire companies' web sites sort ...
...have given credit card details etc. This company is just an agent for lots of other hire companies and I get the impression that they make cheap offers to draw in the punters but will not honour their quotations if they can't then find a car to suit. With so many other, more efficient, companies in the market, why waste time with Car Jet? ...

chelman 12.02.2007 · Read full review
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CarJet are a good and cheap company

Advantages: cheap, easy to use website, friendly staff
Disadvantages: do not always have offices at the airport.

...with Fuerteventura is that the CarJet office is not at the airport. Having said this, a rep meets you at the airport. You present him with your receipt (sent via email) and away you go! Upon departure all you have to do is leave the vehicle in a car park (5 min walk) with the keys in the glove box (not sure how safe this is!). The car presented to me was clean and in good condition. The only problem was that it was not what I booked on the web, ...
...and after a bit of negotiating I have a 5% discount for my next hire with CarJet. Not much compensation but they are a such a cheap company I wouldn't hesitate to use them again. If CarJet operate in the resort you want to go to, use them! ...

ndgandy 29.12.2000 · Read full review
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Can't knock em

Advantages: Low cost,good service,easy to book,no hidden charges,free extras
Disadvantages: Act as a broker therefore may get a different company every booking

I read with interest the difference of opinion in the review section for this company.I have used them 3 times now (twice this year)and have nothing but praise.The price is the cheapest by atleast 9 or 10 quid and the ordering system is fantastic and very slic.Every car I ordered has been well maintained and nearly new.My only criticism is that the small print can be confusing because some car hire companies ask to return the car with a full tank ...
...used.I have always left the car with a full tank.Actually that's a white lie.I fill the tank up in Guardamar and then drive 30 minutes to the airport at Alicante but the tank still shows full (hee hee). I am using them again end of April so I will update you with my latest feedback then. Be Good ! and happy easter. ...

Darenhey 25.03.2005 · Read full review
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A New year experience of car hire.

Advantages: speak in good English at foreign help desks
Disadvantages: they are third parties and so rely on others to supply the cars

...through the web page of Carjet (this is found at www.carjet.com and is in English) and was extremely happy with the pre visit service. By this I mean they confirmed by email and offered a helpline number in case of any changes. The price was a competitive one and all was well. Then I made a fateful decision to change the four seater car to a seven seater so I could fit my parents in rather than have a two car convoy in Spain! No problem, I simply ...
...should make it clear that Carjet are an intermediary. They are simply a booking agency and will find a car with a variety of companies. If you don't want to use a particular hire company you must state this in advance. So feeling tired after a long Christmas in France I arrived at malaga airport ready to collect my Ford Galaxy. This is where the crisis happened. They offered me an Opel Zafira. It is a seven seater car in theory although it is in ...

bobbybroom 08.01.2004 (12.01.2004) · Read full review
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Quick review of CarJet

bad experience, i was told in the uk there was no need for a deposit for this size car but when i went to pick it up he insisted on my credit card details and pay for a full tank 0f fuel 65 eurors.luckilly i did'nt have my card so he let me use it to go to hotel where i noticed it only had half a tank in it.orderded fiat given peugot which had a big bump in it and scraped all down one side also very dirty,when asked for another car i was told tough that's all we have. i have contacted carjet so we'll see what they do, probably nothing , bk auto in ibiza was the company in santa eualia ...

starcas 19.06.2008
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You get (or don't get) what you pay for

Advantages: Cheap, easy to use site
Disadvantages: Crap car, not as advertised, old, rude agent (Europa)

...I was tempted by the CarJet site by the price and the fact that they seemed to be renting cars by make not Class. When travelling with 3 adults and 2 very young children, with plenty of luggage and golf clubs this is important. My carefully chosen Renault Scenic turned into a Ford Focus CMax, which had 15000kms on it, look tired and would barely fit our luggage. I know from experience that the Scenic has boot in which you could hide a whale behind ...
...stuff in. When we asked the office staff (Europa) to hold the parcel shelf for us they refused so it had to be jammed in the back under the passengers feet. Thanks to CarJet and Europa we had a lousy start to our holliday, fortunately the rest was great. ...

DocRo 04.12.2004 · Read full review
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Was it them that screwed up my rental: who knows?

Advantages: Not found any
Disadvantages: Did they screw up my rental?

...suppliers. This year I used carjet as they were easy and £590 against £650 for holidayautos. Thats for an suv for 16 days. Got to Utah and alamo (who I have rented from directly with no bother on a number of occations) to find that the booking I had made (Oct' 17th) had been passed to them by carjet and then cancelled again on the 1st November!! I would add that Carjet charged my credit card on 17th October for the full sum. Alamo had cars instock ...
...to the UK, I emailed Carjet and they came back and said it must have been Alamo themselves who decided they did not want the booking. I had seen the cancellation from Carjet to Alamo on the latters system. No offer of money or explaination. The promise of getting back to me with full details never came to anything. Sorry Carjet but... NEVER AGAIN! ...

oldman74 30.03.2006 · Read full review
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