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Quick reviews (4)

1-15 of 25 reviews Show most helpful reviews first Newest first

 

Community Level 2OliveOyl11

OliveOyl11

Carjet car hire - absolutely average!

AdvantagesYou can choose whether to pay up front or on collection

DisadvantagesRead the small print for the hidden charges and then try to find your car!

"...and on both occasions used Carjet as our car rental supplier. 2006 and we had great service, no deposit, no hidden charges (although we did pay extra insurance - about 15 Euros to cover wheel damage and small "dings") and felt that we had received good value for our money. We rented a Renault Megane Scenic type people carrier car for £129 for the week, including half a tank of petrol, which we were to top up and return to the same and 2 free booster ..." Read review
03.10.2007

Ciao members have rated this review on average: very helpful

Community Level 1garrick

garrick

Really Easy Cheap Car Hire

AdvantagesClear no hidden charges, simple booking system

DisadvantagesDifficult to judge how little fuel left in tank

"CarJet's web based car hire system is the best way to hire a car in spain. Just book online (you can pay on arrival if you want) and drop into the office at your destination airport. It's as simple as that. I must admit I was impressed with the clear no nonsense web site which gave prices with no hidden extras. Bookings are confirmed by e-mail and you are sent a receipt and booking voucher which you present on arrival. Here is the web address http://www.carjet.com. I ..." Read review
24.07.2000

Ciao members have rated this review on average: very helpful

Community Level 6belinda9

belinda9

Car Jet .Com

AdvantagesCheaper than other companies

DisadvantagesDon't always get the car ordered.

"I have used Car Jet.com twice now. The first time we hired a car from them and picked it up from Malaga airport. We had booked a Ford Focus and that is exactly what we got. My mum and dad asked me to book them a car and when they got to the same airport a day later, they didn't get the car they had originally chosen. Apparently if that certain car isn't at the airport when you arrive they give you the nearest thing. We also hired a car in ..." Read review
10.02.2001

Ciao members have rated this review on average: very helpful

Community Level 1bigpod

bigpod

A good ride - All you need is a credit card!

AdvantagesNew cars, no deposit, great VFM, pay on arrival

DisadvantagesI can honestly say -NONE

"...on several trips to Spain. CarJet themselves do not rent out any cars, instead they act as a broker and they use their local and industry knowledge to get you the best deal. Bookings are made via their web site, which is in English. They have a full list of destinations and car types from a Clio right up to 7 seaters, converatbles and Mercedes. You just point and click and make the right combination for yourself in terms of dates, cars and locations. ..." Read review
01.09.2003

Ciao members have rated this review on average: very helpful

Community Level 1carter1937

carter1937

CARJET CAR HIRE A DIFFICULT EXPERIENCE

Advantagesnone

Disadvantagessimple- we were supplied with the wrong product

"...had a good experience with CarJet that was not our experience.We booked a car online with CarJet on 30/05/2011 cost € 106.18 and paid them by VISA. Pick up to be in Gran Canaria November 2011. Later in the year two friends decided to come with us. so 4 adults 4 suitcases and 4 carry on bags we needed a bigger car. So we phoned CarJet on 1st October and changed the booking to an estate model, extra cost € 161.27. When we arrived at the airport we went ..." Read review
08.02.2012

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Community Level 3rachel1431

rachel1431

Carjet.compliments were all I had!!!

AdvantagesFantaastic website fantastic service - All together a pleasure

Disadvantagesyou may not get the car you book BUT will be as good if not better

"PreAmble ======= Whilst this review is about Carjet.com which is a broker. I hired my car from Palma Airport and the hire company the broker had used was Europa Rent a Car. (See separate review for this). This review only really deals with Carjet.com website itself not the actual car I hired this is why I have written a seperate review for that. My Search ======== Always one to be looking for a bargain I set about searching the net for ..." Read review
27.07.2005

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Community Level 1cwmffrwd

cwmffrwd

CarJet car hire at Alicante and Murcia airports

AdvantagesSlick website to sucker you in

DisadvantagesHidden charges, especially fuel surcharge, poor sevice by car hire companies

"We have used the CarJet hire car service many times from both Alicante and Murcia airports when we go to our little place in the sun. CarJet is in the business of providing one of the cheapest car hire options. Their website is great and we have never had any difficulies re payment and the many bookings, but beware of the optional extras and how they sucker you and me when you arrive at Alicante or Murcia. CarJet operates by buying a number of ..." Read review
03.06.2009

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Community Level 1RichBen

RichBen

VERY BAD EXPERIENCE

AdvantagesCheap headline rate

DisadvantagesZero back up when thinhs go wrong

"DO NOT USE THIS COMPANY I used them for a car rental in Spain and had a really bad experience. I had a tyre blow out fifteen minutes into my journey. There was no spare tyre on the vehicle, just a 'glue repair kit' which not surprisingly didnt work. I had to wait 4 1/2 hours with my family by the roadside for assistance (tow truck). I then had to wait for two days (with no car) for a new tyre to be fitted and had to pay Euros 210 as the standard ..." Read review
08.09.2008

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Community Level 1joanne1462

Quick review of CarJet

"Avoid Carjet! Made a pre-paid booking on 1st July which was accepted only to receive an email a few hours later stating that there was no car available and that I would be refunded. That was almost 3 weeks ago! Despite many attempts to get my money back I still have not been refunded.
19.07.2007

Ciao members have rated this review on average: helpful

Community Level 2ndgandy

ndgandy

CarJet are a good and cheap company

Advantagescheap, easy to use website, friendly staff

Disadvantagesdo not always have offices at the airport.

"...with Fuerteventura is that the CarJet office is not at the airport. Having said this, a rep meets you at the airport. You present him with your receipt (sent via email) and away you go! Upon departure all you have to do is leave the vehicle in a car park (5 min walk) with the keys in the glove box (not sure how safe this is!). The car presented to me was clean and in good condition. The only problem was that it was not what I booked on the web, ..." Read review
29.12.2000

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Community Level 1chelman

chelman

A waste of time

AdvantagesNone

DisadvantagesA waste of your time

"I've had just the one experience of Car Jet and it will be my last. Having spent ages navigating around their 'clunky' web-site I eventually found the car that I wanted at a reasonable price. I confirmed the booking, gave all the necessary details and awaited my confirmation. After going through all of their protracted process, I received an email 'declining' the booking due to lack of availability. Most other car-hire companies' web sites sort ..." Read review
12.02.2007

Ciao members have rated this review on average: helpful

Community Level 1Darenhey

Darenhey

Can't knock em

AdvantagesLow cost,good service,easy to book,no hidden charges,free extras

DisadvantagesAct as a broker therefore may get a different company every booking

"I read with interest the difference of opinion in the review section for this company.I have used them 3 times now (twice this year)and have nothing but praise.The price is the cheapest by atleast 9 or 10 quid and the ordering system is fantastic and very slic.Every car I ordered has been well maintained and nearly new.My only criticism is that the small print can be confusing because some car hire companies ask to return the car with a full tank ..." Read review
25.03.2005

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Community Level 2bobbybroom

bobbybroom

A New year experience of car hire.

Advantagesspeak in good English at foreign help desks

Disadvantagesthey are third parties and so rely on others to supply the cars

"...through the web page of Carjet (this is found at www.carjet.com and is in English) and was extremely happy with the pre visit service. By this I mean they confirmed by email and offered a helpline number in case of any changes. The price was a competitive one and all was well. Then I made a fateful decision to change the four seater car to a seven seater so I could fit my parents in rather than have a two car convoy in Spain! No problem, I simply ..." Read review
08.01.2004

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Community Level 1starcas

Quick review of CarJet

"bad experience, i was told in the uk there was no need for a deposit for this size car but when i went to pick it up he insisted on my credit card details and pay for a full tank 0f fuel 65 eurors.luckilly i did'nt have my card so he let me use it to go to hotel where i noticed it only had half a tank in it.orderded fiat given peugot which had a big bump in it and scraped all down one side also very dirty,when asked for another car i was told tough that's all we have. i have contacted carjet so we'll see what they do, probably nothing , bk auto in ibiza was the company in santa eualia
19.06.2008

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Community Level 1DocRo

DocRo

You get (or don't get) what you pay for

AdvantagesCheap, easy to use site

DisadvantagesCrap car, not as advertised, old, rude agent (Europa)

"...airport. I was tempted by the CarJet site by the price and the fact that they seemed to be renting cars by make not Class. When travelling with 3 adults and 2 very young children, with plenty of luggage and golf clubs this is important. My carefully chosen Renault Scenic turned into a Ford Focus CMax, which had 15000kms on it, look tired and would barely fit our luggage. I know from experience that the Scenic has boot in which you could hide a whale ..." Read review
04.12.2004

Ciao members have rated this review on average: helpful



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