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16-24 of 24 reviews of CarJet sort by Usefulness | Product rating | Date

 

Quick review of CarJet

We have used Carjet three times now and have always been pleased with their service. Each time we have had a very nice car on arrival and check in time reasonable. The only downside is the website of Carjet, a little bit confusing, seems ages to get around. Would recommend Carjet. ...

holidaydelight 19.01.2008
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Review of CarJet

Bad Experience

Advantages: Cheap
Disadvantages: Horrendous customer service

Everything fine with actually getting the car, using the car. However when we took the car back to Alicante airport, they had a look round and said that we owed them three hundred and twenty four euros because of damage to one side of the car. We refused to pay it because it was like that when we picked it up and having only used the car a few times during our 10 day stay, there was absolutely no way we were giving them money for something we hadn't ...

sweep1962 22.03.2008 · Read full review
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Carjet - don't use this company

Advantages: Cheap but beware if you have a problem
Disadvantages: Poor customer service who keep missing the point

...they are having financial difficulties. Carjet sent a bulk email to cancel the reservation which went to my junk email box - I therefore didn't find it! Arrived at Palma airport late at night without knowledge of the cancellation and was only able to find a very expensive tiny car for my family including 2 small children - made the holiday very difficult and stressful. They don't seem to care about the stress this has caused and refuse to talk to ...

mapollard 21.08.2009 · Read full review
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Over charging for petrol (fuel tank capacity)

Advantages: None
Disadvantages: Poor pricing and poor customer service

I rented a car via Carjet last October (2008). The car (supplied through Solmar) was fine. However after a couple of days I noticed that Solmar had charged me for 60 litres of fuel and the Ibiza I was given only held 45 litres. Solmar weren't prepared to do anything when I returned the car and after conversations with Carjet I am unable to get them to even accept this as a problem - they just keep repeating that the petrol price is fixed per litre ...
...avoid using either company. This is verging on deception and neither company has been able to provide a suitable reason. It is unlikely that many people hiring cars would spot this very dubious over-charging, not knowing the capacity of the fuel tank for the car they are hiring. ...

Deepjoy 08.01.2009 · Read full review
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this year seems to be not so cheaper than before

Advantages: useful website
Disadvantages: not so cheap

...in Spain. I have tried Carjet and many other compaies. I'm happy with the service Carjet provided me, but on my last bookings I have noted that, this year Carjet does not have the cheap prices as past years. I have been comparing prices of many car rental websites and I have found tha Carjet know it's more expensive than many other companies. I do not Know why, perhaps now they have many clients and they want to earn much money with each booking, ...

martinagarau 20.01.2005 · Read full review
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Quick review of CarJet

Have used car jet 4 times - Malaga - Menorca - Mallorca. Found them to be very good on each occasion and VERY competitive. ...

Tony71 07.02.2008
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Review of CarJet

Watch out!

Advantages: apparently cheap
Disadvantages: hidden charges and poor service

I used to use Carjet and recomment them to friends but not any more. The site looks very professional and offers email support-but no email contact address! Their cheap all-inclusive prices are'nt! They have changed to a full-to-empty rental policy and when you complain they say it is an industry standard. Not true-I checked with the two biggest in the world and they operate full- to- full. Have you ever tried to take a car back empty? If you just ...

shaker44 05.11.2005 · Read full review
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Carjet and Goldcar Europa at Malaga Airport

Advantages: None
Disadvantages: Long time to book in, poor information, car plastered with large rental sticker

We have used Carjet previously without any problems (via Crown at Malaga airport). However, we rented with Carjet in March and our booking was placed with Goldcar Europa. Awfull experience! Took them ages to sort out paperwork, then we had to pay for a full tank of fuel (which we hardly used!) When I eventually found the car I could not get it started. I returned to the hire desk to be told that you have to have the clutch down before the key can ...
...of robberies involving hire cars from Malaga airport and I felt very unsafe as a woman driver using this 'obvious' rental car. I will use Carjet again, but I'll phone and ask for Crown and if I can't get a car from there I'll use someone else. Be warned!!! ...

Deaconblue 28.04.2007 · Read full review
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Thank you CarJet - highly recommeded

Advantages: Very competitively priced, cars new or very good condition, very easy to hire
Disadvantages: Don't always get the car ordered, but substitutes are as good or better

I have been using CarJet for five years now in mainland Spain, Teneriffe, Portugal and Italy and have never had any problems. I have always found the staff courteous and helpful, cars in good condition and the price very competitive or cheaper than competitors. Hiring can be pre-booked through the internet which saves a lot of time at arrival. Pre-booking can usually also result in an additional 10% discount on their already low prices. An additional ...
...sudden unexpected extras. While you don't always get the precise car ordered (their advertising says the type of car or similar), I have always had a car of equal or better specification. They don't have their own cars but source these from surplus stock from major car hire companies. Highly recommended. ...

habba 23.10.2005 · Read full review
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