Connex South Eastern > Reviews

Advantages: Vibration of old trains sends you to sleep. Delays mean extra sleep
Disadvantages: Boss yells at you for being late. Dog eats your dinner due to being late.

...little naively I thought that Connex South Eastern would be capable of ferrying me to work in London every day. At the very least I hoped that they would be able to reliably achieve a modicum of time keeping in this simple task, even if I plan to jump companies the minute the high-speed rail link from Ashford to London is completed. Alas, Connex have failed dismally. I have recently suffered regular extensive delays during the ‘rush hour’, ... Read review

Advantages: gets you to your destination...
Disadvantages: ....feeling short changed and dirty

...the buses and even though Connex is usually a little bit late, it does ultimately get you to your destination. One of the main problems with Connex is that the train are some of the oldest in the country, which is quite amazing considering the line is one of the busiest commuter networks. They are dirty, often broken and becasue of the shoddy state they are kept in, are often prone to vandalism. Connex South East is the rail network from London ... Read review

Advantages: Environmentally friendly
Disadvantages: Everything else

This year my travelcard went up 20p - doesn't sound like much, does it? but I don't think I should be paying after what's been happening to transport service over the past years. There were, in total, 6 train collisions/incidents last year - 6 too many. Isn't it supposed to be the safest mode of transport, after the aeroplane? The bus service don't seem to be raising their prices. Maybe they need the extra cash to improve? Or they are just taking ... Read review

Advantages: Don't have to park car
Disadvantages: Late, Dirty

I recently had the misfortune of travelling on one of these trains with my children. I have not travelled on the trains for some time and for some reason thought that things could not be as bad as I had seen reported. I was right, they were far worse, much worse. The only thing that went right was the outward journey, it was on time. On entering the carriage we hurried to a group of 4 seats that were vacant. They were vacant for a reason, the window ... Read review

Advantages: new trains?
Disadvantages: unreliablity, dirty trains, high prices, rude staff

Well, it may not be connex any more, but what follows is no better. The trains are as late as before, no matter how they try to fiddle the statistics (running late trains straight through to make up time, anyone?). Although the new trains now cover most of the routes, these are uncomfortable, dirty and even less reliable than the old ones. In addition, it used to be possible to sleep on the old trains. While most of the staff are reasonably helpful, ... Read review

Advantages: Its a rail system of sorts
Disadvantages: very bad service

I have been using the trains in the south east years, in the last couple of years things have got gradually worse until now In parts of kent ,a reasonable journey to london can take 4hours because of essential rail work, The buses put on take longer and show up when they feel like.Connex have also sold me tickets and told me which platform to wait on when the trains to that station were not operating,They wondered why i was upset after waiting for ... Read review

Advantages: At last there are no SLAM DOORs.
Disadvantages: Trains are messy, Staff are grumpy and unhelpful, train tickets are too over priced

Connex South Eastern are the worst train company i have ever used. ***Connex On Customer Service*** Connex's Customer service is not that good as 47.5% of the time their offices are shut which forces you to ring their national rate customer helpline if you are that desparate for the rail information you require. ***Train Service*** Connex is renowned for having late trains. Almost all of the trains that i embarked upon last year were LATE. Why ... Read review

Advantages: You normally get there eventually
Disadvantages: unreliable and costly

Have you ever travelled from the outskirts of London to the centre on a regular basis? Its not an easy task. Travelling by car is highly frowned upon due to all the pollution and is practically an impossiblity during rush hour, cycling is dangerous, the most obvious option would be overground train. Unfortunately you can never arrange to be somewhere at a particular time if this is the mode of transport you use....you either have to allow yourself ... Read review