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Reviews - Crocus.co.uk

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82% positive 15 Reviews

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Good

“How does your garden grow?”

published 07/05/2008

Wide range, nice site, delivers on time(just)

Pricey p&p for small orders, misleading images

Over the past few years I've become quite a keen gardener, experimenting with different plants and flowers as well as trying my hand at fruit and vegetable growing. It's been a very rewarding hobby and I always get a real buzz when I get to serve my own tomatoes with a salad for lunch or receive...

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Excellent

Comprehensive, Beautiful, Informative

You'll want to shop til you drop

Gardening has never appealed to me. It was something I swore I’d never do. In fact, when I bought a house a few months ago, I deliberately bought one without that pesky patch of grass surrounded by what I believed were called ‘borders’. However, my house does have a yard –...

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Excellent

excellent variety of quality plants

no deliveries to scotland (yet)

Every now and again an internet shopping service comes along that fits it's niche market perfectly. Crocus.co.uk is such an example. It offers plants, seeds, garden furniture and tools on it's website, which features a huge amount of free advice. Crocus start you off with weekly offers and...

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Excellent

“Excellent choice and service”

published 22/03/2001

Easy to use, strong plants, good prices, personal ...

None

I am very impressed with the crocus website. My parents anniversary was upon me and I decided to look for some plants, this website gave me all the information I needed to choose suitable plants for their garden. I chose plants that were in-stock and completed the order filling in the address and...

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Excellent

Fast efficient service. Quality plants. Expert a...

None.

They've got the lot. I couldn't believe the variety of plants on offer from this outstanding website. I've got a bit of an ongoing wish list of plants that I'd like to have, when I looked them up on Crocus they stocked practically all of them! That of course is the problem. If you are a...

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Excellent

“Definitely Worth A Visit”

published 14/09/2000

Many

None

As a complete ameteur gardener who is about to move to a new home with lovely 'beds' I am at present scouring all the gardening magazines and websites I can lay my hands on. Crocus.co.uk bills itself as the UK's biggest gardening web site. Sounded promising. Also the fact that if you don't know...

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Excellent

Loads of colour pics, e-mail plant doctor

Can't think of any

I found the Crocus web site about 18 months ago. It's very well organised with clear headings and groups. There is a mass of helpful advice on design, colour theming, container gardening and many, many more subjects - and you can use all this advice without buying a thing! I have the RHS Garden...

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Satisfactory

“Never again”

published 02/07/2003

Online ordering, delivery to your door

Website not updated frequently

I'd shopped with them once before, and they were okay, so I went back to order 2 climbing plants. After a bit of searching (the website isn't very intuitive) I managed to find the right area, and chose the plants I wanted. Both were showing delivery within 10-15 days. So I placed the order. 2...

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Excellent

Fast, easy to use, great cusomer service...

Delivery charge is a bit steep

Crocus.co.uk was recommended to me by a friend a few years ago, since then I have purchased many plants inc. Grasses, bamboo and climbers, 2 battery powered globe outdoor lights, a large bag of compost and 6 pots in varying size and prices, and found them very reasonable! All of which have...

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Super

great website design, lots of helpful tips in news...

sends a newsletter which for some people is annoyi...

I have bought from crocus.co.uk about three times and I must say that each time they provided excellent service. The first time I bought two large ficus plants for my office and they were delivered by a real gardener who told me exactly how to look after them and where to place them in the office...

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Excellent

Advice as well as plants and accessories

There are no disadvantages

I came upon crocus.co.uk by chance but now it is firmly in my favourites list and will definately remain there. Crocus has a wide range of gardening products for sale from statues and water features to tools and equipment and it also sells a large variety of plants , some of which are quite...

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Good

published 18/06/2008

The service has definately gone down hill! Crocus used to provide excellent & speedy service but my most recent order has gone significantly over the 14 day limit without any communication why. It has been impossible to speak to anyone who can help & they seem to have outsourced their customer service function without the back up systems which allow orders to be checked except by e mail. I asked for the name of the MD in my fourth call to them of the day & half an hour later I've had confirmation of despatch today! Seems a good tactic. Plants are usually very good quality - shame that they don't seem set up to fulfill orders efficiently or deal with concerns.

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Not for me

published 23/06/2008

Good website and selection of plants but sadly sometimes very much more expensive than my local garden centre prices. Worst problem is that delivery unbearably slow (pay 2 delivery charges if you want any sort of a chance that the plants will be despatched within two weeks) and customer service non-contactable.

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Excellent

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published 01/09/2004

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Satisfactory

Range of products is good

Quality of plants has gone downhill very badly, an...

I've been a loyal and regular customer of Crocus.co.uk for about six years and in the last 12 months or so I've seen it go downhill. It's been incredibly disappointing but on at least three occasions in the last five that I've purchased plants from them, the quality of these plants has been far...

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