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Nice for short stopovers, not for holidays

Advantages: Convenient or the airport, comfortable
Disadvantages: Slow room service, booking was a hassle

...I decided to try the Crowne Plaza this time, as I have a gold card so thought I might get a bigger bed! And even have three hours to enjoy it. Reservations They could really use some lessons in how to make booking easy. I phoned the hotel to book it and was told to send a fax. I wrote the fax, explained that I needed the room from 7am to midday and tried to send it but the line was busy. I set auto redial, to retry ten times. Two hours later the ...
...I phoned again and was given a different number. Another half hour and still the fax could not get through to either number. I was about to phone up and ask for the manager's number when suddenly, success, it got through. The next morning I had received a reply that if I wanted to arrive after 6pm the previous evening, I needed to send my credit card number. I tried to fax - it was busy. In the end I phoned and gave the details over the phone, which ...

Vodkaboy 14.03.2004 · Read full review
Ciao members have rated this review on average: very helpful
Review of Crowne Plaza Hotel, Istanbul

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