Delta Air Lines - DAL > Reviews

Advantages: On time, competent Air Line
Disadvantages: Try upgrading to first class

...From the moment we entered Delta at LAX we were pleased with the exceptional service. The skycaps were friendly and efficient and we did not have to wait in a long line to check our luggage. The same for the check-in service at the counter. We were swiftly and efficiently checked in and send to our boarding area. The security was very good. We had to go through three checkpoints showing our tickets, boarding passes and our I.D.'s. There was no ... Read review

Advantages: Best Airline
Disadvantages: None

I was so impressed with Delta Airlines when I flew with them. We took a connecting flight between Orlando and Atlanta and Atlanta to Gatwick So I got to sample both internal and international flights on the same day. One of the impressive things about the flight was the food. We were only on Delta because our Airline had gone bust!!! With the meal we had REAL cutlery! Not the usual Plastic stuff and the dodgy plastic trays but real food and real cutlery!!! ... Read review

Advantages: Usually ontime, friendly service
Disadvantages: Not always the cheapest!

...4 - 5 years but Delta always comes out on top for me! ... Read review

Advantages: food is ok, punctuality
Disadvantages:

Delta - we were in America a couple of years ago and wanted to go to lots of different places that happened to be very dispersed. We flew on a number of airlines and I have to sy that Delta provided the best service. The air hostesses were exceptionally polite and the flight departed on time and came in on time - always a bonus. Although airline food is renowned as being not dissimilar to petfood - Delta exceeded all expectations and provided us with ... Read review

Advantages: Take off and Landing
Disadvantages: Rude Flight Attendants

Based on recent experiences with Delta Airlines, I will not be choosing Delta ever again and I encourage anyone else out there considering this airlines to look elsewhere. Take-off went excellent, it was nice and smooth and on time. For the remainder of the flight we hit turbulence, which lasted about one hour and fifteen minutes, considering my flight was from Orlando International in Florida to La Guardia Airport in New York (a two hour and fifteen ... Read review

Advantages: Good, efficient service; Gatwick convenience
Disadvantages: Not as exciting as other trans-Atlantic alternatives

...there's every reason to praise Delta for their trans-Atlantic service. First of all, they use the more spacious North Terminal at Gatwick, and perhaps because they're not as popular or well-known as other operators in Britain, there's never, ever a queue at check-in if you're comfortably early. Staff are always polite and helpful, a common sign of American carriers in our experience. Timekeeping is another strong point, although sadly their ... Read review

Advantages: cheap (but there's cheaper if you book earlier than I did)
Disadvantages: food, service, standard of plane

...no way I am flying Delta again, given that there is so much competition from far superior airlines to go transatlantic. Maybe this was because I flew out from Manchester and not London. But wherever you're going from, only use them if they're the cheapest ticket by far, and even then, don't expect much. ... Read review

Advantages: None
Disadvantages: Poor service, entertainment and in flight meals

Delta Having been transferred to Delta by US Airways for our return flight to the UK from Tampa to Atlanta, Atlanta to Paris and Paris to Manchester with Air France. This has enabled me to write a second opinion on a US airline company. Having already queued for half an hour at the US Airways Check-in we joined the check-in of Delta. However fearing that we might miss the flight my wife went to the first class check-in only to be told that ... Read review

Advantages: Good food (for planes), good facilities, nice staff
Disadvantages: Horrible 70s decor

I flew on Delta airlines about 5 times during November 1997 when I was on holiday in the USA for 2 weeks. It's a great airline, the food is good, the staff are really polite (and the American accents are great!), but the one thing I found disappointing was theat the interiors of the planes were REALLY old-fashioned. They all had 1970s brown and orange flower decor on all the seats which was awful! They may have updated the decor by now as it was nearly ... Read review

Advantages: Ok if they dont overbook
Disadvantages: They overbook regularly

...this statement is as follows. Delta were due to fly the family from Orlando to New York so that they could catch their connecting flight with Aer Lingus to Dublin. Delta said that they were overbooked but would put them on a flight that would arrive at New York 2hours later that would still give them enough time to connect to their original flight home with Aer Lingus. No offer of any compensation was made. The later flight they were rebooked on ... Read review

Advantages:
Disadvantages:

...was a baby. I think Delta is one of the best. I have never had a problem with Delta. They always get you to your destination safely. I flew on a company once called value jet and they lost my luggage , but it came on another flight. That has never happened to me with Delta Airlines. Delta's service is awesome. It is comfortable when you fly. They sevice the meals exactly at the right time. I have never felt unsafe while flying with Delta. If you aren't ... Read review

Advantages: good leg room
Disadvantages: rude stewardesses

...sure who have flown with Delta Airlines and had a very good experience of them - I however an afriad to say that my experience of them is somewhat the opposite. I flew to New York with them from the UK and was very pleased to find that there was loads of leg room on the plane. The planes are spacious, and the food is rather enjoyable....however my experience went downhill from here. The airline staff were so rude....ramming their trollies down ... Read review