Advantages: Cheap, easy to book Disadvantages: can't pre book seats if you need extra leg room
I flew with easyjet for the first time a few months ago and i was quite pleasantly surprised. Leaving from Glasgow we checked in quite late which meant we were one of the last people to get on the flight, still managed to get two seats together but as myself and my partner are quite tall was a bit of a squeeze. Realised then that it's much better to check in early.
Flight left on time, no delays and food and drink service were offered. Prices seemed ... ...if you fly regularly with easyjet before the magazine is always the same. We sat on the runway for a while as there were 2 easyjet flights in front of us and we had to wait on flights coming in. Seems to be one in one out policy. Again kept up to date on the flight and we arrived back in glasgow earlier than we should have, always a bonus on the way home.
Overall, had a great flight with easyjet and i'd definitely travel with them again. You have ...
moneybags_82 24.09.2005
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Advantages: there are cheap flights regularly Disadvantages: the staff in some airports are very unfriendly.
...European airports
I used Easyjet very recently when I decided to visit a friend in Chester. She recommended them as they are very cheap and fly several times each day. So I went onto the Easyjet website which is www.easyjet.com. The website was very quick to use and I and my tickets booked within minutes. I booked my first flight for 10.45am on the 20th June 2005 from Belfast international to Liverpool airport and my second for 6.25pm on the 24th ... ...group of three people. in easyjet they do not allocate seats when you check in instead they give you a priority rating from A to D deterimed from how early you checked in and they when you board the plan you choose where to seat. However I was slightly disappointed as they did not have a trolley off drink of food as we were only the air for about half an hour. In all the flight to Liverpool was good and not stressful, however the journey back on ...
Elishagamble31 25.06.2005
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Advantages: lots of locations Disadvantages: Friendly front staff, terrible customer care back up staff
...passport back. Still at the Easyjet desk I notified the person who had just taken my money who said they where sorry and it was a simple mistake, so I asked for my 35 pounds back, I was then told I should contact Customer services to get my 35 pounds 'flight rescue' fee back. I also checked the information on Passport emergency hotline, the London Passport Office and the Peterborough passport office, All informing me that travel companies should ... ...written several emails and telephoned Easyjet several times. They inform me that 'under no circumstances are the willing to consider a refund for any or part of my expenses' Since this incident I can claim to have persuaded two companies flying regularly to Europe along with 4 further wedding parties (40 fairs) to avoid using Easyjet. Call me crazy, but the Easy brand will suffer more until I am through and all for 35 pounds. ...
fizeroo 30.09.2008
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In July I travelled with easyjet to Barcelona. Booking the flights were very simple and easy to do, all that is needed for check inn is your customer number (and passport obviously!!) and away you go! Our flight was at 7am as we could not afford any of the later flights! The journey was pleasant and the staff were helpful and there were no delays in going out. The journey back was delayed by two hours, which through no fault of easyjet was still ... ...first over all the other easyjet flights!! However, I was not put out of place as much as my two friends who'd flight was due to leave an hour after mine at 11pm, they did not leave Barcelona airport till after 3am! They were not made aware of any food token being given out till after they had run out. Although, they would have been useless as most places were already long shut!!
The cabin crew are very friendly and helpful and I would travel by ...
pepsipin 02.09.2007
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Advantages: Genuinely easy Disadvantages: Watch the price increases - book early
Flew to Geneva (from Luton) yesterday on Easyjet. My first time on the airline having flown other "budget" airlines.
Booking - made over the internet (as with over 70% of all of EZY's sales) without any hassle. Beware though - the price does creep up quite quickly on the run up to departure date - do not think it will come down.
Flights both ways were on time (ish). No in-flight entertainment or complementary food/drinks but that is the case with ...
Kristian 29.08.2000
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I have flown EasyJet and BA a number of times and EasyJet service has always been better than the best BA service I ever got, every single time. Easyjet are kicking ass in the UK airline market and about time too. The staff are friendly and informal. They do their job professionally, without attitude. On some airlines, the aircrew see their status as something between business class and first, not here.
I always feel safe, and I always feel valued. ... ...I worked in Liverpool for six months, travelling 150 miles there at the beginning of the week and back again at the end, by rail. I went for an interview in Switzerland using EasyJet. The journey was quicker by air, including getting to the airport and back, and it was CHEAPER. ...
Saturn 08.07.2000
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Advantages: Cheap, efficient and effective. Disadvantages: On board bags are a bit too small for my liking.
...40th birthday. I checked out EasyJet online about 3 months beforehand.I was shocked to say the least at how CHEAP the tickets where.
Flying from Nottingham East Midlands Airport on the Saturday morning and returning on the Monday evening at the end of October cost me, inc all taxes, for 2 people, £51. Return.
Immediately it was booked, which I must say was very simple to do and very straightforward. I printed out my receipt and waited until the ... ...what to do next. However, EasyJet has a incredibly easy checking in system at East Midlands which amounts to putting your card in which you paid for the tickets with and after a couple of screens prints out your tickets. Bear in mind however before you do this to check that your hand luggage fits in the rack.Its very small and we had to book them in with the desk.So if your luggage is tiny you don't even have to worry about that.
Then it was a small ...
shouterX 18.11.2005
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Advantages: Cheap Disadvantages: No customer service whatsoever
I have flown with easyjet many times and always with great ease and comfort. Its simple to book your ticket online, and you can go to many various destinations for a price which is more often than not incredibly cheap. However I am a firm believer in the phrase "you get what you pay for" and in the case of easyjet you really do. If you have no problems then they are great, but easyjet recently lost my luggage on a flight from london to inverness, ... ...money into training their staff. Easyjet never recovered my bag, and when i tried to make a claim totalling nearly £1000 for the contents of my bag i was told that the airline "would not refund any electrical items, jewellery, documentation, or any valuable items" HOW CAN THEY VALUATE PERSONAL ITEMS? I was offered a refund of £27 for the cost of my actual bag but they would not refund for any of the items in it. It took 6 months to get this response ...
peterb1982 08.01.2008
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Advantages: Low-cost, online booking Disadvantages: Not able to reserve seating
I recently had the pleasure of using this airline for my honeymoon trip to Amsterdam. I purchased the tickets online from their website www.easyjet.com and by booking well in advance was able to get a great price.
For 2 return tickets at the end of march it cost us a total of just over £75 incl taxes.
We flew from their Liverpool base and following their advice arrived 2 hrs early, we queued for about 10mins before booking able to check in, which ... ...had same luggage as people behind us we mentioned this to staff who kindly made ours visible by sticking huge orange stickers on to ensure no confusion occured.
At the boarding gate you get called in 3 lots: numbers 1-30, 1-60 and 1-90, which is a downside as you cant reserve a seat so it does pay to be early. On the upside for those with children under 5 you do get to board first.
Both journeys departed on time and on the way back we even ended ...
AlexW 17.04.2003
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Advantages: cheap, cheerful and lots of choice Disadvantages: having to dash to get good seats
...best price, times and airport. Easyjet not only offered the best deal but also had the most user friendly website. * Check-in *
At the airport the queue progression was much the same as any other airline but I was surprised to find there was no seat allocation.
* Boarding *
At the boarding gate we experienced a half hour delay to the flight which isn't too bad except there was no explanation as to why this had happened or how long we'd be waiting. ... ...their jobs. They also had interesting facts about our destination city and handy hints about a variety of things.
** Conclusion **
Easyjet website easy to use, plenty of choice
Arrive at check-in quite early to get in the first boarding group
Cabin crew fantastic
Great value for money ...
Superminx 08.10.2002
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Advantages: Price and EVENTUAL helpfulness Disadvantages: Delays Delays Delays
Personally im going to try avoid flying with easy jet in the future.
Ok.. we all know they give us cheap flights which is a good thing because we dont pay for the added extras!
Seating i guess is a little bit cramped...but it is low cost try get as many people in as possible!
Disadvantages for me is the frequent delays that i experienced on my trip to prague on the way there and on the way back!
Safety i guess is not all bad however they should ... ...Other people i know have experienced delay problems and i know that somtime they cannot be avoided but
My advice... If you have a connecting flight make sure you leave yourself plenty time! and if are flying for business do not book a ticket a few hours before your meeting!...or you will be walking in late.
My Experience...
We got onto the plane..moved about 3 inches n the power went down...then we waited half an hour till they decided they didnt ...
ew2000_uk 28.03.2003
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Advantages: Cheap, efficient, very easy to use Disadvantages: No pre-booked seats
...Berlin. We flew with EasyJet from Bristol to Schonefeld airport in Berlin and i must say we were impressed. EasyJet flights are only bookable via the Internet and your confirmation email is your ticket. We booked our flights in Feb 2004 and flew Aug 2004. As we booked well in advance we paid just £96 for 2 people return!! not bad i think you'll agree. I checked the same flights just before we left and prices had gone up to £230 - so its definitely ... ...you check in early as EasyJet board the flight by check-in number and not seat allocation, so basically first to check in gets first choice of seat. Passengers with small children and those needing assistance are allowed on first . We sat by the emergency exit and the staff made sure we were happy sitting there and that we knew the safety proceedure. Our flight back was just as problem free and enjoyable - slight turbulance coming into Bristol but ...
cazz218 03.09.2004
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Advantages: cheap Disadvantages: appalling service
I flew with easyjet for the 1st time this week on a return trip to Zurich and still don't know what to make of them.
On the plus side - its cheap, and Luton is now an excellant airport far less busier than Heathrow or Gatwick.
On the minus side having a small fleet means that you are more likely to be significantly delayed and the airline isn't going to give anything away as its prices are so cheap.
I originally booked my flight for £95, which ... ...midnight of a non flight easyjet would find us a hotel, but after midnight - no hotel.
This gives a worst case scenarion of stranded in a strange city with no luggage and no hotel - and easyjey couldn't care less.
As it happen the flight did go that night, but very delayed.
Be warned cheap prices do mean poor service, balance it up.
having said that I would probably use them again particularly on internal uk flights where a delay isn't so worrying ...
brownp1 23.01.2001
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Advantages: easy booking Disadvantages: around 80% of easyjet flight are delayed for over and hour.
i recently flew on an easyjet flight from glasgow to London return and i have to say that i was not impresseed. On the way down the flight was delayed and then on the way back to Glasgow the flight was delayed for around 2 hours. I found this totallly un-acceptable because i had sombody coming to collect my at the airport and althought they checked flight details before they left the details changed in the time it took them to get to the airport ... ...i will ever travel with Easyjet again. Although the booking service was simple via the internet i did not like the way that you only had a code to gain access to your flight. this worries me because it would be simple enough to tap into an e-mail account and find ou flight details. ...
kirstymac 29.07.2000
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Advantages: CHEAP Disadvantages: CANNOT CHANGE NAMES, FIGHT NUMBERS ARE DUPLICATED
I HAVE BOOKED WITH EASYJET IN THE PAST AND I HAVE MADE A MISTAKE ON THE BOOKING AS THE DATE I WANTED HAD THE SAME FLIGHT NUMBER AS THE DAY BEFORE AND I CLICKED THE WRONG ONE I FOUND OUT CLOSE TO THE DATE THAT I WAS FLYING AND THE PRICES HAD GONE UP I HAD TO PAY THE DIFFERENCE WHICH WORKED OUT AT OVER £120 THIS WAS NOT THE WORSED PART. TWO FRIENDS THAT WERE COMING WITH US HAD TO CANCEL WE INFORMED EASYJET OF THIS AND GAVE TWO NEW NAMES FOR THE FLIGHT ... ...LOSE THE WHOLE COST FOR TWO THEN BUY THEM AGAIN AT A HIGHER PRICE FOR THE NEW TRAVELLERS.
TOTAL COST OF THIS MISTAKE OVER £350 NOT SO EASY TO BOOK EASYJET.
THE HOLIDAY TO BARCELONA WENT VERY WELL AND EVERYONE HAD A GREAT TIME BUT IT DID COST MORE THAN I HOPED. ...
PHILROPER 18.01.2001
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