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Reviews - Easytobook.com

Online Hotel Booking

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Not for me

ABSOLUTELY NONE

NO HOTEL, TOOK MONEY, CANNOT CONTACT.

I made a booking and paid in full 2 months before my friends and I wanted to go for a long weekend to Glasgow, Scotland. When we arrived at the hotel they had never heard of us. They could not offer us a room and if they could they wanted us to pay AGAIN. They tried to call easytobook and were...

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Not for me

NONE

MANY

Easy to book.com is an oxymoron to say the least! First off, I’m in the USA and the dates I plugged into their online booking system, for a 3 night hotel stay for late August , also USA, magically changed by one day sooner on the arrival and departure dates upon completing the transaction...

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Super

published 05/07/2008

Just stayed at the hotel for 4 days after a 12 day cruise with my teenage son. Perfect location , next to la Ramblas (2 streets) and a short hop away from the tourist tour bus stops or the Gothic quarter. The rooms have been redone with nice bathrooms, new flooring and lighting and flat screen Tv. Breakfast is simple but fine and the service was very good at the reception. Free internet access is a bonus.Would definitely stay there again if on a mod to low budget.

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Excellent

published 12/08/2008

I just came back from Paris where I enjoyed my stay at the hotel Ecole Centrale. The room was so nice and the quality of the hotel was good. I went around the city easily thanks to the location of the hotel, that made my stay even nicer. I had no problem at the hotel all was fine when I arrived my reservation was there, at least once no problem with the booking system Easytobook helped a lot.

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Excellent

“Very EASY to book!”

published 04/01/2012

Easy to use, easy to navigate, in short everything...

I had none.

I had been looking at hotels.com, but was not impressed with either prices or the range of hotels. By coincidence I came across easytobook.com and even though they use many of the same hotels there was more at easytobook.com. The site itself is very easy to use and navigate. It's really cool that...

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Not for me

None so far

Misleading, contradictory statements; absolutely n...

We were a little uncertain of our dates but we made a hotel booking via Easytobook only because their site stated very clearly "free cancellation." This was explained throughout the booking process, repeatedly and explicitly, as meaning (quote) "You can change or cancel this deal free of charge...

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Good

Good selection of affordable hotels

Terrible customer service, no recourse if anything...

Contacted easytobook by telephone - but a recorded message said they don't deal with changes or cancellations over the phone. So I emailed, and got the following response: "Our Resolutions department will investigate your situation and we will do our best to reply and assist you within the next...

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Not for me

None

Everything

I attempted to use easytobook twice. The first time, I e-mailed them to ask them why they will not quote prices including taxes like everyone else, and they refused to respond. On their site they say that they cannot post or include taxes "because they vary from city to city." This is a lame...

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Excellent

“I will use it again!”

published 10/02/2011

Customer Service, Price

Pictures of the Hotel could be a little bit better...

I was looking for different Hotel alternatives for a short trip in Munich (Germany). I was trying to book for a cozy hotel with my boyfriend. I had no that much idea of the area of Munich, but I was looking for a good deal. I tried to look by opodo, expedia and booking.com and finally found this...

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Excellent

customer service, price

none

I am really happy Ive found such a great deal in London via easytobook. I tried to find a hotel via other competitors such as Expedia or Booking.com but it was more expensive. I got a great deal not far from Notting Hill for just 60 pounds; really quite hotel, really clean, really safe and...

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Not for me

NONE

EVERYTHING

We were desperate to get a city apartment in London. We needed an apartment as we were mixing business with pleasure and both the business and pleasure aspects were VERY important to us. Easytobook.com looked like the perfect candidate to give us what we wanted. BUT they cancelled the apartment...

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Excellent

“Great Service, Easy to Use”

published 28/10/2010

easy to use, friendly call center, good deal

I do not have any

I booked the Piet Hein Hotel in Amsterdam a couple of weeks ago with EasytoBook My parents were visiting and they had a really need a nice time there. It was clean hotel for a long weekend. We were looking through a couple of websites and got a good deal through easytobook. The booking was easy...

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Good

Good prices

misleading review and feedback possibilities

After staying in a pretty non-descript hotel I was asked to give feedback on my stay by easytobook.com. I completed the feedback form, giving mostly poor and fair as a result, but some things were excellent (like location) or good (like service). Afterwards I submitted my review anonymously. I...

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Excellent

“I'm a big fan”

published 16/07/2008

good rates, quick booking process, excellent help ...

no selection on price possible, only star class an...

Just got back from New York, I stayed in the Mayfair Hotel booked through Easytobook. This site is something: good, very clean and giving a good overview. Rates and availability are immediately given. A booking is made with emailadress and creditcard info, NO down payments. I like it. Almost...

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Not for me

“Beware!”

published 19/04/2013

none unless you are 100% you won't need to cancel

can't cancel

I booked a night in London with EASYBOOK.COM. but unfortunately after a few days needed to cancel it. On the Booking Confirmation it stated that you could cancel up to 1300 on day of arrival and as i wasn't booked to go until July there shouldn't have been a problem. Online I followed the...

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