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Home > Travel > Holiday Essentials > Airlines > Israel Airlines > EL AL

User Reviews

for EL AL

Rating Summary based on 7 reviews

  • 5 Stars
    		2
  • 4 Stars
    		5
  • 3 Stars
    		0
  • 2 Stars
    		0
  • 1 Star
    		0

Detailed rating

  • Customer Service
  • Food Quality
  • How often do you travel with this airline
  • How well does it cater for disabled people
  • Punctuality
  		• 4.0
  		• 3.3
  		• 2.7
  		• 1.7
  		• 3.3
Previous page Next page Page 1 of 1 | 1 to 7 out of 7 Review(s)
  • 38 of 38 Ciao users found the following review helpful
    Picture of vinodgm

    vinodgm

    4 Stars Safety Must Come First 22/09/2001
    User recommends the product

    Advantages Advantages High security, Proven track record

    Disadvantages Disadvantages Lengthy interrogatios, Stringent bag and body checks, Time consuming

    What was your concept on traveling from one point to another by air ?. For most of us it was probably get me there by the cheapest available means. For some it was possibly get me there by the most comfortable means. Did any of us really think deeply about getting there in one piece? The recent turn of events (which I will not go into but of which we are all aware) has drastically changed our psychology and thinking of air travel. Many travelers are now finding other means of travel and many are just giving up on the idea of traveling altogether. Most airline companies are going through ... more
  • 26 of 26 Ciao users found the following review helpful
    Picture of gideon

    Level 4 gideon

    Member since 30/05/2000

    Reviews written: 62

    5 Stars How to miss a sitting plane with a rocket launcher 04/05/2003
    User recommends the product

    Advantages Advantages Best security in the world, cockpits have impenetrable doors

    Disadvantages Disadvantages Prices a tad deer, you may be interrogated!

    Now we all know Airlines have had it hard recently due to Sept 11th etc, El Al is no exception and in these bleak times lets just say there aren’t too many people travelling to Israel, major exception being the devout and the odd businessman. So when I decided to book a one-year trip to Israel for study purposes EL Al was my first and only choice. Why you ask? Well the security is the toughest in the world, most airlines have the usual X-ray scan and a woman at the desk checking the passports and tickets. From time to time you may get body checked. El Al vets every passenger 24 hrs before they ... more
  • 10 of 10 Ciao users found the following review helpful
    Picture of shift_19

    shift_19

    5 Stars A great airline 11/01/2008
    User recommends the product

    Advantages Advantages Security, service, polite and understanding staff, good piloting

    Disadvantages Disadvantages Prices are a bit high, sometimes flights tend to be depart late

    I've been flying El Al for many years, to various destinations. They are a great airline, and they have improved dramatically over the last 5-10 years. Firstly, there's the security. El Al didn't introduce its security measures after 9/11, it did that way back ago. The security is tight, but I don't agree with the other reviewers claiming the interview is long and tiring (perhaps that's because I'm an Israeli citizen and I am used to flying with them). You're basically asked a few questions, in a pretty casual way. You'll find the person interviewing you asking 'off-topic questions' - don't be ... more
  • 2 of 2 Ciao users found the following review helpful
    Picture of marcb

    marcb

    4 Stars EL AL 21/08/2000
    User recommends the product

    Advantages Advantages Secure, kosher food

    Disadvantages Disadvantages Long queues for check-in

    I've flown on a number of occasions with EL AL, over a number of years, and have found that the quality of the service is improving. I have little doubt that they are one of the most security aware airlines around and that is one of the key reasons I have chosen to fly with them. I also think that the in-flight service has improved, with staff becoming more polite and better quality, and selection of, food on offer. Pointers from my own experiences with EL AL: * Given the focus on security, if you have anything in your baggage likely to look suspicious, either take it in hand baggage or warn ... more
  • 5 of 5 Ciao users found the following review helpful
    Picture of edagan

    edagan

    4 Stars Important information if you're flying from London with El Al 06/09/2000
    User recommends the product

    Advantages Advantages Good service

    Disadvantages Disadvantages Overbooking

    El Al have been improving their service in the last few years, and cabi crew attitudes are now excellent in most of their flights (as opposed to the past when it was: "sit down and shut up, I'm busy'). The flights from London tend to be heavilly overbooked (the airline books many more seats than it actually has, because not all passengers show up to flights). Inevitably this means that in some flights passengers are asked if they are willing to wait for the next flight for a reasonable compensation (there are always people willing to do so). Even if almost everybody boards the flight in the ... more
  • 3 of 5 Ciao users found the following review helpful
    Picture of johnpaul1968

    johnpaul1968

    4 Stars High Security has pros and cons 16/08/2000
    User recommends the product

    Advantages Advantages Highly secure, friendly.

    Disadvantages Disadvantages Intrusive questioning

    El Al is unquestionably a high-security airline, as you will discover as soon as you check in. They will want to know everything about you and about your purpose in going to Israel (if that is your destination). On the way out of Israel, an even more extensive grilling awaits you. At least you can rest assured that everything possible has been done to avoid the terrorist threat. On board, the service is friendly. The food on my flight (1 hour and 40 minutes) was a sandwich and a drink of water. I thought it was all right for a short flight. Even on the short flights a choice of English and ... more
  • 2 of 7 Ciao users found the following review helpful
    Picture of hippyjude

    hippyjude

    4 Stars El Al - the way to go 11/07/2000
    User recommends the product

    Advantages Advantages good food, efficient, friendly staff, good leg room

    Disadvantages Disadvantages nothing serious

    On my second trip to Israel, i decided that i should go the proper way, by El Al Airways - the official israeli airline. The service was extremely efficient and there were no delays either way. The planes were of a high standard and had a lot of leg room even in business class, compared to some other airlines i have been on. The food is, as far as plane food goes, excellent. They do vegetarian meals on request and all the food is properly cookedd and if you are Jewish, it is all kosher. The inflight entertainment is not the best ever, but it is adequate for the journey which is only 4 hours ... more
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